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Sorry! The property is showing as unavailable. Please arrive and/or depart on a Saturday. You can also Call or Email Us.
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clean and aging gracefully for the most part
A Traveler from Mechanicsburg, PA, United States, (Reviewed on 04 Apr 2012)
Television was broken. Water was turned off in the building on 2 different days for repairs to another unit. Once with adequate warning; once not.
Manager response Hi Teresa - Thank you for taking the time to share this information with us. I apologize for the tv and water issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Quail Hollow Vacation
A Traveler from De Pere, Wisconsin, United States
The property could use a little updating. Furniture, television, etc. were all quite old. Soundproofing from condo below was far less than adequate. Alarm clock and even talking on the phone could be heard through the walls and floor. Lost a few hours of sleep with the lower unit's alarm going off every morning at 5:00 a.m. Ear plugs did help a little. I also think the keys for the unit should be located on the premises for pickup, rather than driving down the road to pick them up. In the future I would suggest that renters are told in advance to pick up the keys at the main office. We personally would not stay at this specific unit again.
Manager response Hi Jerry - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for maintenance issues. This is not up to standards. I will contact my property manager to get these fixed right away. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A little change and it's a great place to stay.
Aldina R. from Braseldon, GA, United States, (Reviewed on 29 Jul 2011)
The only one change I would recommend is to change the carpet in dining/eating area to tiles.Being a "high traffic" area it's not clean and had a very strong odor of old dump closet. Other than that it's a very nice place, easy to find, great location and family friendly. Thank you.
Manager response Hi Aldina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the carpet maintenance issues. I have already contacted my property manager to get this professionally cleaned. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
clean and aging gracefully for the most part
A Traveler from Mechanicsburg, PA, United States, (Reviewed on 04 Apr 2012)
Television was broken. Water was turned off in the building on 2 different days for repairs to another unit. Once with adequate warning; once not.
Manager response Hi Teresa - Thank you for taking the time to share this information with us. I apologize for the tv and water issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Quail Hollow Vacation
A Traveler from De Pere, Wisconsin, United States
The property could use a little updating. Furniture, television, etc. were all quite old. Soundproofing from condo below was far less than adequate. Alarm clock and even talking on the phone could be heard through the walls and floor. Lost a few hours of sleep with the lower unit's alarm going off every morning at 5:00 a.m. Ear plugs did help a little. I also think the keys for the unit should be located on the premises for pickup, rather than driving down the road to pick them up. In the future I would suggest that renters are told in advance to pick up the keys at the main office. We personally would not stay at this specific unit again.
Manager response Hi Jerry - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for maintenance issues. This is not up to standards. I will contact my property manager to get these fixed right away. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A little change and it's a great place to stay.
Aldina R. from Braseldon, GA, United States, (Reviewed on 29 Jul 2011)
The only one change I would recommend is to change the carpet in dining/eating area to tiles.Being a "high traffic" area it's not clean and had a very strong odor of old dump closet. Other than that it's a very nice place, easy to find, great location and family friendly. Thank you.
Manager response Hi Aldina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the carpet maintenance issues. I have already contacted my property manager to get this professionally cleaned. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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