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April get away!
A Traveler from Baker City, OR, United States, (Reviewed on 29 Apr 2012)
We spent 2 weeks at P19 and had a fabulous time. St. Augustine was beautiful and plenty to do to keep us busy. The property was in a great location with easy access to the beach. The condo was nice, however, it did need some face lifting. The bathroom shower in the master bath was a bit mildewy and the toilet at times would not quit running after flushing. The bathroom fixtures in general could us some updating. The housekeeping was lacking, the floors were quite dirty and we found items from previous guests under the furniture, (dog bones, dirt). It would have been nice to have a mop that we could have used to clean up ourselves. There was a nice tv in the guest room but no hookup or outlet so it was inoperable. The condo was nicely furnished and there was a good selection of cookware for our use. It was very nice to have a washer/dryer in the unit. The beds were very comfortable and nice size rooms with lots of closet space and drawer space. It would have been nice if we would have been advised in advance that the use of a charcoal or gas grill is not allowed and there are no bbq's for guest use except a couple of filthy charcoal grills near the front entrance. Overall we had a great stay and would definitely consider renting this unit again.
Manager response Hi Lori - Thank you for taking the time to share this information with us. I apologize for the maintenance and cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Village
A Traveler from Niagara Falls, ON, United States, (Reviewed on 22 Apr 2012)
My family and I were very happy with our 2 week stay in Ocean Village in St. Augusine. The condo was great, we were close to the pool and walked to the beach over the dunes. You couldn't ask for better views. The complex was well kept and we were very happy with the whole experience. We will probably stay in that complex again next year.
Manager response Hi Stuart - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Wonderful location - medicore accommodation
A Traveler from Quispamsis, New Brunswick, Canada, (Reviewed on 12 Mar 2012)
Wonderful experience. We would visit this resort location again but would ask for a different condo. The one we were in was extremely musty spelling. Had to leave the doors open and put bedding in dryer. The guy next door said the property had flooded because of a broken pipe and this may be the reason. With some cleaning and a small bit of TLC it would be fine. We had a wonderful time in spite of the condo's shortcomings.
Manager response Hi Graham - Thank you for taking the time to share this information with us. I apologize for the musty issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very comfortable week in st. augustine
A Traveler from Pawleys Island, SC, United States, (Reviewed on 12 Mar 2012)
Very nice unit (needs shower mat in second bath, nearly slipped on slick tub). Everything else was great.
Manager response Hi Alan - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
The DeSears 12/23-12/27/11
Fran D. from Brandon, FL, United States, (Reviewed on 29 Dec 2011)
This condo is nicely decorated but needs some TLC. Mattresses are very hard and low end. The TV in the guest room has no cable nor cable hookup. Very disppointing to our guests that stayed in the room. Unit is advertised as having a TV in each BRDM. If the owner is not going to run the cable they should remove that from the detail. Kitchen floor was really dirty. Pots/pans need upgrading-glad I brought my own. The ceiling in the guest bath seems to have water bubbles, I reported this at checkout. The living room furniture also needs to be cleaned.Important note: the plastic chairs on the patio are cracked and a safety hazard-need to be replaced as do the cushions on the wicker chair-they have mildew from the elements. Great proximity to Downtown and beach. In closing a nice place just needs a little attention.
Manager response Hi Fran - Thank you for taking the time to share this information with us. I apologize for the maintenance and cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
April get away!
A Traveler from Baker City, OR, United States, (Reviewed on 29 Apr 2012)
We spent 2 weeks at P19 and had a fabulous time. St. Augustine was beautiful and plenty to do to keep us busy. The property was in a great location with easy access to the beach. The condo was nice, however, it did need some face lifting. The bathroom shower in the master bath was a bit mildewy and the toilet at times would not quit running after flushing. The bathroom fixtures in general could us some updating. The housekeeping was lacking, the floors were quite dirty and we found items from previous guests under the furniture, (dog bones, dirt). It would have been nice to have a mop that we could have used to clean up ourselves. There was a nice tv in the guest room but no hookup or outlet so it was inoperable. The condo was nicely furnished and there was a good selection of cookware for our use. It was very nice to have a washer/dryer in the unit. The beds were very comfortable and nice size rooms with lots of closet space and drawer space. It would have been nice if we would have been advised in advance that the use of a charcoal or gas grill is not allowed and there are no bbq's for guest use except a couple of filthy charcoal grills near the front entrance. Overall we had a great stay and would definitely consider renting this unit again.
Manager response Hi Lori - Thank you for taking the time to share this information with us. I apologize for the maintenance and cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Village
A Traveler from Niagara Falls, ON, United States, (Reviewed on 22 Apr 2012)
My family and I were very happy with our 2 week stay in Ocean Village in St. Augusine. The condo was great, we were close to the pool and walked to the beach over the dunes. You couldn't ask for better views. The complex was well kept and we were very happy with the whole experience. We will probably stay in that complex again next year.
Manager response Hi Stuart - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Wonderful location - medicore accommodation
A Traveler from Quispamsis, New Brunswick, Canada, (Reviewed on 12 Mar 2012)
Wonderful experience. We would visit this resort location again but would ask for a different condo. The one we were in was extremely musty spelling. Had to leave the doors open and put bedding in dryer. The guy next door said the property had flooded because of a broken pipe and this may be the reason. With some cleaning and a small bit of TLC it would be fine. We had a wonderful time in spite of the condo's shortcomings.
Manager response Hi Graham - Thank you for taking the time to share this information with us. I apologize for the musty issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very comfortable week in st. augustine
A Traveler from Pawleys Island, SC, United States, (Reviewed on 12 Mar 2012)
Very nice unit (needs shower mat in second bath, nearly slipped on slick tub). Everything else was great.
Manager response Hi Alan - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
The DeSears 12/23-12/27/11
Fran D. from Brandon, FL, United States, (Reviewed on 29 Dec 2011)
This condo is nicely decorated but needs some TLC. Mattresses are very hard and low end. The TV in the guest room has no cable nor cable hookup. Very disppointing to our guests that stayed in the room. Unit is advertised as having a TV in each BRDM. If the owner is not going to run the cable they should remove that from the detail. Kitchen floor was really dirty. Pots/pans need upgrading-glad I brought my own. The ceiling in the guest bath seems to have water bubbles, I reported this at checkout. The living room furniture also needs to be cleaned.Important note: the plastic chairs on the patio are cracked and a safety hazard-need to be replaced as do the cushions on the wicker chair-they have mildew from the elements. Great proximity to Downtown and beach. In closing a nice place just needs a little attention.
Manager response Hi Fran - Thank you for taking the time to share this information with us. I apologize for the maintenance and cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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