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A Much Needed Vacation
Bonnie D. from Highland Heights, KY, United States, (Reviewed on 03 May 2012)
We just returned from a two-week stay at Cinnamon Beach, unit 523. Our original reservation was for two weeks in March in another unit but we had a severely ill four-legged family member who was to make the trip with us. She couldn't travel and we were too afraid to leave her. Janet at Vacation Rental Pros suggested we move our date to April. She was so compassionate and we are so grateful for her guidance. After reading all the reviews on unit 523 and other comments, I was anxious to form my own opinion. The unit was very clean. Yes, there are stains on the bedroom carpet--but-it is a pet-friendly unit. There are plenty of linens and towels. The kitchen is beautiful with adequate pots, pans, plates, cups, mugs, small glasses and eating utensils. But there was only one dinner fork, so I bought and donated 6 forks, 6 knives, 6 spoons and 4 larger glasses. No big deal. We so enjoyed our stay at Cinnamon Beach and hope to do it again next year.
Manager response Hi Bonnie - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
FOUR WEEKS AT 523 CINNAMON BEACH WAY
Dave and Glenna M. from Stittsville, ON, Canada, (Reviewed on 03 Apr 2012)
Our time at this rental property can only be described as phenomenal.(of course the weather gods contributed significantly to this) The Unit was nicely located with its oceanfront view from a tastfully decorated and clean environment. Equally enjoyed during separate visits by our two children and their familes. Minor maintenance issues were experienced. First being the oven in the Unit which seems to require an add-on of +/-100 degrees for most recipes. Unsure if its the oven or the supply provided by Florida Power?? Other issue was the keyless lock system. When it ceased responding to code a call to VRPros resulted in a near immediate response at our door in the form of James(??property manager/maintenance) who quickly diagnosed the problem as battery related, secured and installed a new battery and we were back in business.
Overall a memorable vacation. May be back next year. Manager response Hi Dave and Glenna - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Better than advertised - great place to go
A Traveler from Frankenmuth, MI, United States, (Reviewed on 04 Mar 2012)
It's wonderful when a place comes up to the advertisements. We arrived to a sparkling clean condo (house keeping really knows her job; very nice woman I met as we were getting ready to leave who does a fantastic job of making the place perfect for the next tenant). Also, every time I called the management company to ask a question or in one instance, get a mailbox key, they were ON it. Easy to reach, came through with every promise. They answer email and the phone at all hours.
The location can't be beat. You're overlooking the ocean, steps from the beach, have a very nice clubhouse available, and Palm Coast is well located halfway between Daytona and St. Augustine. We stayed an entire month. The only gripe we had was the master bedroom mattress needs replaced. Too soft, probably too old. But the condo contains so many extras we didn't expect -- what a treat. We had grandchildren there who had a great time. And we had our old dog with us who had a great time. This is not a "senior citizens" place but it's fine for every age. We are over 60 but loved the fact we cold have kids and our dog with us. Lots of people had their dogs and none of them caused trouble (barking, messes). We cannot say enough. Security is excellent. There's just nothing bad here. I walked the dog at midnight, at 5:00 a.m., whenever, and never felt the least bit unsafe ever. I can't imagine who wouldn't like this place. It's in northern FL so don't expect warm swimming weather in February -- but we knew that and like the weather there. Kudos to everyone involved in this place. Manager response Hi Martin - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
523 Cinnamon Beach
Kathy T. from Channing, MI, United States
When we checked in we received no info, maps or any idea when to find anything. We had no idea where the pools were located, walking trails, shopping, etc. The master bedroom was a disaster - nothing on the bed matched. The sheets were not deep-pocket although the mattress was, so every night they came loose. There are holes in the sheets and the blankets. It was really shabby! There were 2 small closets in the master but 1 was full of the owners stuff, so we had 1 small closet for all of our things. There were toys/shoes, etc under the couch and under the beds. The condo itself was nice and the view was great, the pools beautiful, but the general condition let a great deal to be desired - very disappointing!! I will not book this place again.
Kathy Manager response Hi Kathy - Thank you for taking the time to share this information with us. I apologize for the bedding issues. I have already contacted my property manager to get these fixed and updated. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
523 Cinna Beach Review
Aileen R. from Barrie, Ontario, Canada, (Reviewed on 30 Dec 2011)
My only caveat is that I wish I had housekeeping come in more frequently. I wasn't sure if I could call them frequently or not? I needed to look into that more.
Otherwise the area is nice, the greenery is beautiful and the beach being close by was great. Manager response Hi Aileen - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A Much Needed Vacation
Bonnie D. from Highland Heights, KY, United States, (Reviewed on 03 May 2012)
We just returned from a two-week stay at Cinnamon Beach, unit 523. Our original reservation was for two weeks in March in another unit but we had a severely ill four-legged family member who was to make the trip with us. She couldn't travel and we were too afraid to leave her. Janet at Vacation Rental Pros suggested we move our date to April. She was so compassionate and we are so grateful for her guidance. After reading all the reviews on unit 523 and other comments, I was anxious to form my own opinion. The unit was very clean. Yes, there are stains on the bedroom carpet--but-it is a pet-friendly unit. There are plenty of linens and towels. The kitchen is beautiful with adequate pots, pans, plates, cups, mugs, small glasses and eating utensils. But there was only one dinner fork, so I bought and donated 6 forks, 6 knives, 6 spoons and 4 larger glasses. No big deal. We so enjoyed our stay at Cinnamon Beach and hope to do it again next year.
Manager response Hi Bonnie - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
FOUR WEEKS AT 523 CINNAMON BEACH WAY
Dave and Glenna M. from Stittsville, ON, Canada, (Reviewed on 03 Apr 2012)
Our time at this rental property can only be described as phenomenal.(of course the weather gods contributed significantly to this) The Unit was nicely located with its oceanfront view from a tastfully decorated and clean environment. Equally enjoyed during separate visits by our two children and their familes. Minor maintenance issues were experienced. First being the oven in the Unit which seems to require an add-on of +/-100 degrees for most recipes. Unsure if its the oven or the supply provided by Florida Power?? Other issue was the keyless lock system. When it ceased responding to code a call to VRPros resulted in a near immediate response at our door in the form of James(??property manager/maintenance) who quickly diagnosed the problem as battery related, secured and installed a new battery and we were back in business.
Overall a memorable vacation. May be back next year. Manager response Hi Dave and Glenna - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Better than advertised - great place to go
A Traveler from Frankenmuth, MI, United States, (Reviewed on 04 Mar 2012)
It's wonderful when a place comes up to the advertisements. We arrived to a sparkling clean condo (house keeping really knows her job; very nice woman I met as we were getting ready to leave who does a fantastic job of making the place perfect for the next tenant). Also, every time I called the management company to ask a question or in one instance, get a mailbox key, they were ON it. Easy to reach, came through with every promise. They answer email and the phone at all hours.
The location can't be beat. You're overlooking the ocean, steps from the beach, have a very nice clubhouse available, and Palm Coast is well located halfway between Daytona and St. Augustine. We stayed an entire month. The only gripe we had was the master bedroom mattress needs replaced. Too soft, probably too old. But the condo contains so many extras we didn't expect -- what a treat. We had grandchildren there who had a great time. And we had our old dog with us who had a great time. This is not a "senior citizens" place but it's fine for every age. We are over 60 but loved the fact we cold have kids and our dog with us. Lots of people had their dogs and none of them caused trouble (barking, messes). We cannot say enough. Security is excellent. There's just nothing bad here. I walked the dog at midnight, at 5:00 a.m., whenever, and never felt the least bit unsafe ever. I can't imagine who wouldn't like this place. It's in northern FL so don't expect warm swimming weather in February -- but we knew that and like the weather there. Kudos to everyone involved in this place. Manager response Hi Martin - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
523 Cinnamon Beach
Kathy T. from Channing, MI, United States
When we checked in we received no info, maps or any idea when to find anything. We had no idea where the pools were located, walking trails, shopping, etc. The master bedroom was a disaster - nothing on the bed matched. The sheets were not deep-pocket although the mattress was, so every night they came loose. There are holes in the sheets and the blankets. It was really shabby! There were 2 small closets in the master but 1 was full of the owners stuff, so we had 1 small closet for all of our things. There were toys/shoes, etc under the couch and under the beds. The condo itself was nice and the view was great, the pools beautiful, but the general condition let a great deal to be desired - very disappointing!! I will not book this place again.
Kathy Manager response Hi Kathy - Thank you for taking the time to share this information with us. I apologize for the bedding issues. I have already contacted my property manager to get these fixed and updated. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
523 Cinna Beach Review
Aileen R. from Barrie, Ontario, Canada, (Reviewed on 30 Dec 2011)
My only caveat is that I wish I had housekeeping come in more frequently. I wasn't sure if I could call them frequently or not? I needed to look into that more.
Otherwise the area is nice, the greenery is beautiful and the beach being close by was great. Manager response Hi Aileen - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Familu Reunion
A Traveler from Austin, TX, United States, (Reviewed on 28 Aug 2011)
There are numerous restrictions in the pool areas, but being steps from the beach trumps it all. The Condo was very nice and open with a large balcony. The management company found us two units side by side which allowed kids to come and gobetween condos
as they pleased without parents worrying too much. It was a nice condo/resort. Manager response Hi Rebecca - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the rules at the pool. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Lakeland, FL, United States, (Reviewed on 18 Jul 2011)
Manager response Hi Jim - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Quiet, peaceful and restorative
A Traveler from Highlands, NC, United States, (Reviewed on 31 Jan 2011)
The only fault we can find overall is the request to help when leaving as in stripping beds, running a load of wash and the dishwasher too. Maybe rethink this one as the property is expensive to rent and if you need extra done hire more staff to clean for the turnover to come on time. This is the only thing that will make us reconsider coming back.
Manager response Hi Rebecca - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Everything was great. Loved it
A Traveler from Horsebranch, KY, United States, (Reviewed on 03 Nov 2010)
Manager response Hi Vickie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
PALM PARADISE! We loved the spectacular view from the balcony. We have never seen so much wildlife on a beach vacation before-turtles, armadillos, pelicans,dolphins, and snakes!
William S. W. from Baldwin, Ga, United States, (Reviewed on 28 Jun 2010)
The condo needs a ceiling fan on the balcony because the morning sun was too hot to enjoy a morning cup of coffee outside. The lock on the sliding glass door needs to be repaired so that you don't have to struggle with putting in the pvc pipe each time you leave. It would be nice to have a restaurant that serves seafood and steak so that you wouldn't have to leave the
Manager response Hi William - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Review by Traveler
A Traveler from Tallahassee, FL, United States, (Reviewed on 03 Jun 2010)
Manager response Hi Amit - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo,
Review by Traveler
A Traveler from Huntersville, NC, United States, (Reviewed on 12 Apr 2010)
Manager response Hi Rick - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Very nice, weather was not up to par....
Dorothy R. from Lisbon, Conn, United States, (Reviewed on 15 Mar 2010)
We found the condo "spotless", did not get the key to the mailbox till it was too late to get our mail forwarded, therefore got two late fees...I had asked for a key 6 months prior to arrival, so it was a mixup and I do understand. The place was beautiful, unfortunately this Feb did not cooperate..but we enjoyed St. Augustine, and a few side trips...loved the farmer's market on Flagler Beach on Fridaysm and would recommend The Pier...Loved the European Village, all the restaurants there were great. Had a great time, just the weather was so cool...20 degrees below normal for Feb...not your fault, but the condo was perfect....
Manager response Hi Dorothy - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issues with the mail box key. I will email you a discount. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Online pictures of 523 don’t due justice.
Ross P. from Douglasville, GA, United States, (Reviewed on 13 Aug 2009)
This unit was very clean and well taken care of. Unit nicer than the pictures indicate! We will be back.
Manager response Hi Ross - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Great Weekend
Jules K. from Jackosnville, FL, United States, (Reviewed on 29 Jul 2009)
I lost my Dad the week before we came to stay, so, I was simply looking to have some peace and quiet before returning to work. Cinnamon Beach was way beyond what I had expected. Beautiful beach, beautiful accomodations and very friendly staff. We had a slight check-in day issue when we checked in, however, the operations staff quickly addressed the situation and had us taken care of in no time. I deal with customer satisfaction in my job and was very pleased and impressed at how the incident was handled. I have already reccomended Cinnamon Beach to several friends!
Manager response Hi Jules - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Lily's Great Adventure
Mary W. from Alexandria, VA, United States, (Reviewed on 31 Aug 2008)
We loved this Cinnamon Beach property's convenient location and close proximity to the ocean. And we were delighted to find a place so nice as this that accepted pets. It was really great to be able to take our dog Lily with us on vacation. This was her first trip to the beach. We dubbed it Lily's great adventure.
Manager response Hi Mary - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Review by Linda K.
Linda K. from Lowville, NY, United States, (Reviewed on 11 Apr 2008)
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