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Great location and doggy-friendly
A Traveler from Overland Park, KS, United States, (Reviewed on 23 Feb 2012)
Such a short walk to the beach! ... and close to several nice eateries. There were some maintenance issues which I am guessing had not been reported by previous guests, but Jeff and his aides responded quickly and in a friendly, professional manner.
Manager response Hi Nancy - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A dungeon!!
Joan O. from Coco, FL, United States
We were to stay 2 months...THe place had only a microwave and a refrig that most times froze any food we put in it. The view was of a wood fence. THere was no place to sit at a table and eat except out doors but the chairs were soaked and the weeds were knee high. A weekend might be alright since it is so close to the beach. Any time longer than that is pretty hard to take.
Manager response Hi Joan - Thank you for taking the time to share this information with us. The Captains Watch condo is by far our smallest and lowest price condo of 530 properties we manage. We do manage 530 properties and have many 1 bedroom units. While the price is slightlly more, you get a LOT more space. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Captains Watch Cottage
Robert A. from Jacksonville, FL, United States
Location is great but the cottage is old and has no stove and wifi was very slow. The Property Management company was outstanding. Had an unavoidable issue with the plumbing. Vacation Rental Pros, arrived onsite very quickly, and assisted me in moving to a new rental. I recommend VR Pros very highly.
Manager response Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues and am glad we could upgrade you to another unit. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Donna C.
Donna C. from Marion, OH, United States, (Reviewed on 27 Mar 2011)
Manager response Hi Donna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
We loved our stay at Captains's Watch. It was clean, intimate, private, and had everything we needed. Being only 1/2 block from the beach we went there early am, day, and even at night. We could even sit on the patio and listen to the waves.
A Traveler from Bristol, IL, United States, (Reviewed on 15 Mar 2011)
Everything was great. This is a cute, little, quaint property. It was ready when we got there, and we felt we had a lot of privacy. Only one complaint- the light above the sink kept blinking. When we reported it to the manager, she called our HOME number to tell us someone would fix it. Obviously we got this message long after we left Florida. Also people need to know it is a lower apt., with people above, not a problem for us, but for some people it may be distracting.
Manager response Hi Wayne - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the problem with the light. I again sincerely apologize. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great location and doggy-friendly
A Traveler from Overland Park, KS, United States, (Reviewed on 23 Feb 2012)
Such a short walk to the beach! ... and close to several nice eateries. There were some maintenance issues which I am guessing had not been reported by previous guests, but Jeff and his aides responded quickly and in a friendly, professional manner.
Manager response Hi Nancy - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A dungeon!!
Joan O. from Coco, FL, United States
We were to stay 2 months...THe place had only a microwave and a refrig that most times froze any food we put in it. The view was of a wood fence. THere was no place to sit at a table and eat except out doors but the chairs were soaked and the weeds were knee high. A weekend might be alright since it is so close to the beach. Any time longer than that is pretty hard to take.
Manager response Hi Joan - Thank you for taking the time to share this information with us. The Captains Watch condo is by far our smallest and lowest price condo of 530 properties we manage. We do manage 530 properties and have many 1 bedroom units. While the price is slightlly more, you get a LOT more space. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Captains Watch Cottage
Robert A. from Jacksonville, FL, United States
Location is great but the cottage is old and has no stove and wifi was very slow. The Property Management company was outstanding. Had an unavoidable issue with the plumbing. Vacation Rental Pros, arrived onsite very quickly, and assisted me in moving to a new rental. I recommend VR Pros very highly.
Manager response Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues and am glad we could upgrade you to another unit. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Donna C.
Donna C. from Marion, OH, United States, (Reviewed on 27 Mar 2011)
Manager response Hi Donna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
We loved our stay at Captains's Watch. It was clean, intimate, private, and had everything we needed. Being only 1/2 block from the beach we went there early am, day, and even at night. We could even sit on the patio and listen to the waves.
A Traveler from Bristol, IL, United States, (Reviewed on 15 Mar 2011)
Everything was great. This is a cute, little, quaint property. It was ready when we got there, and we felt we had a lot of privacy. Only one complaint- the light above the sink kept blinking. When we reported it to the manager, she called our HOME number to tell us someone would fix it. Obviously we got this message long after we left Florida. Also people need to know it is a lower apt., with people above, not a problem for us, but for some people it may be distracting.
Manager response Hi Wayne - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the problem with the light. I again sincerely apologize. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Wonderful Stay in Captains Watch Cottage
Melinda M. from Atlanta, GA, United States, (Reviewed on 30 Nov 2010)
This cottage was perfect for the two of us. It is on the small size, but it was fine for a couple for a few nights' stay. The property is adorable, and we especially enjoyed being so close to the beach. The property is also walking distance from many restaurants and shops. The representatives were very helpful, even when we had to call at 1 AM because we couldn't figure out how to get into the property (our fault - not theirs). We are very grateful for their assistance from the booking process through our stay. We had a wonderful stay and look forward to coming back.
Manager response Hi Melinda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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