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Nice Beach Getaway
A Traveler from Jacksonville, FL, United States, (Reviewed on 07 May 2012)
We really enjoyed our week's stay at Colony Reef. Being on the beach in a nice, clean location really made our vacation. The beach walkway, pool area, and common areas were very clean and well kept. Although we dined out several times, the kitchen and dining area were ideal for easy meals - seafood store and supermarkets are close too. Furnishings were comfortable with a fun beach look. Good AC too. Very nice to enjoy sunrise on the balcony with a cup of coffee every morning. Saw lots of wildlife there too: porpoises, tortoises, rabbits, and many birds. Very easy way to enjoy a week at the beach.
Topnotch effort but needs capital improvements
A Traveler from Lake Placid, NY, United States
The property is well situated on the beach, has a great view, is functional and makes most use of its space. The maintenance is very conscientious. But it can't overcome the age of the unit. Needs new bathrooms, and a general overhaul. And there's not enough hot water to fill the "hot" tub.
Manager response Hi Tomas - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
overall experience
Clyde P. from Crossville, IL, United States, (Reviewed on 27 Mar 2012)
It was mostly great. We had some issues with some things, the stool was broken in the hallway,the washer would not empty the water on the last night, the vaccuum cleaners did not clean, and the front storm door screens and glass fell out.
Manager response Hi Clyde - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Vacation home
Jamie B. from St-Lazare, QC, Canada, (Reviewed on 05 Jan 2012)
We couldnt get into the indoor pool which was a little disappointing for the girls but we had a great stay. Looking forward to coming back.
Manager response Hi Jamie - I just read your comments, and I want to thank you for the great input. I apologize for the issues with the indoor pool and will make sure the key is working properly. At Vacation Rental Pros we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Unit - Great View - Great Vacation
Tony K. from Pittsfield, MA, United States, (Reviewed on 04 Jan 2012)
This unit was great. It was perfect for our family. The view, location, and complex amenities made for a great vacation. This was the first Florida beach vacation we had ever taken, and I know everyone in my family would love to return to St Augustine Beach again.
Manager response Hi Tony - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Nice Beach Getaway
A Traveler from Jacksonville, FL, United States, (Reviewed on 07 May 2012)
We really enjoyed our week's stay at Colony Reef. Being on the beach in a nice, clean location really made our vacation. The beach walkway, pool area, and common areas were very clean and well kept. Although we dined out several times, the kitchen and dining area were ideal for easy meals - seafood store and supermarkets are close too. Furnishings were comfortable with a fun beach look. Good AC too. Very nice to enjoy sunrise on the balcony with a cup of coffee every morning. Saw lots of wildlife there too: porpoises, tortoises, rabbits, and many birds. Very easy way to enjoy a week at the beach.
Topnotch effort but needs capital improvements
A Traveler from Lake Placid, NY, United States
The property is well situated on the beach, has a great view, is functional and makes most use of its space. The maintenance is very conscientious. But it can't overcome the age of the unit. Needs new bathrooms, and a general overhaul. And there's not enough hot water to fill the "hot" tub.
Manager response Hi Tomas - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
overall experience
Clyde P. from Crossville, IL, United States, (Reviewed on 27 Mar 2012)
It was mostly great. We had some issues with some things, the stool was broken in the hallway,the washer would not empty the water on the last night, the vaccuum cleaners did not clean, and the front storm door screens and glass fell out.
Manager response Hi Clyde - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Vacation home
Jamie B. from St-Lazare, QC, Canada, (Reviewed on 05 Jan 2012)
We couldnt get into the indoor pool which was a little disappointing for the girls but we had a great stay. Looking forward to coming back.
Manager response Hi Jamie - I just read your comments, and I want to thank you for the great input. I apologize for the issues with the indoor pool and will make sure the key is working properly. At Vacation Rental Pros we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Unit - Great View - Great Vacation
Tony K. from Pittsfield, MA, United States, (Reviewed on 04 Jan 2012)
This unit was great. It was perfect for our family. The view, location, and complex amenities made for a great vacation. This was the first Florida beach vacation we had ever taken, and I know everyone in my family would love to return to St Augustine Beach again.
Manager response Hi Tony - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Loved our stay at Colony Reef Club 3404
A Traveler from Columbia, Missouri, United States, (Reviewed on 01 Nov 2011)
We had a great time. The condo was well equipped, clean, with a nice view of the beach, and in a convenient location for the beach as well as St. Augustine. We would stay there again!
Manager response Hi Lynne - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Wonderful!
A Traveler from Eastman, GA, United States, (Reviewed on 26 Oct 2011)
It was beautiful and we got married in the court yard. Couldn't have been any better.
Manager response Hi Carl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very nice!
Michelle G. from Rome, GA, United States, (Reviewed on 01 Aug 2011)
we enjoyed staying in your property. It was a little smaller than the pictures made it look but overall we enjoyed our stay! I would recommend to friends & relatives.
Manager response Hi Michelle - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Vacation June 4 - 11
A Traveler from Florissant, Missouri, United States, (Reviewed on 13 Jun 2011)
We would recommend this property to stay in. Very clean, and great view of the ocean and condo pool.
Manager response Hi Toren - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Nice place to stay.
A Traveler from new tazewell, Tennessee, United States, (Reviewed on 06 Jun 2011)
It was an overall nice place to stay. We were given the wrong address, had to call to get the right address, needless to say, we were very unhappy travelers after traveling 10 hours. Then once we get to the right address, no one had given us the code for the front gate, took us another 20 minutes before someone felt sorry enough for us to let us in. The lady at the check in desk was very nice, and very helpful. The room was very nice. The only fault to the room was that there wasn't enough towells, and only one person could take a shower at a time because there wasn't enough hot water. There was nine of us, so that didn't go over well. The property has a indoor pool, and gym, but it was closed most of the time we were there.
Manager response Hi Connie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the initial lock issues and towels. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Eric C.
Eric C. from West Allis, Wisconsin, United States, (Reviewed on 16 May 2011)
Manager response Hi Eric - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Recommendations for Colony Reef #3404
David H. from Dover, Delaware, United States
The unit was clean, great location and had everything we needed. The only downside to this property was that there were too many knicknacks everywhere. We couldn't even put our groceries down on the counter or the table for so much stuff sitting around. The owner needs to "simplify". It just had too much going on in every single room.
Manager response Hi David - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Trip
Caryl I. from Waxhaw, North Carolina, United States, (Reviewed on 25 Apr 2011)
We had a great time! Good location, very clean condo. Only small items were that we were not provided with a car hangtag or gate access key in our lock box. Security ended up providing us with the car hangtag and a code to get through the gate. Only other minor issue is that the Colony Reef WIFI was often unavailable. However, other than those minor issues we loved the location, beach and visiting St. Augustine!
Manager response Hi Caryl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the mix up with the gate access. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Dana W.
Dana W. from Cumming, Georgia, United States
Manager response Hi Dana - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler , (Reviewed on 25 Mar 2011)
Manager response Hi Kevin - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by tina h.
tina h. from sewickley, pa, United States, (Reviewed on 02 Jan 2011)
Manager response Hi Tina - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Our stay was wonderful. As a company you stood by your word and when we had a problem with our first place we rented due to alot of construction and noise you (Patty) got us another place in a matter of minutes. So I just want to say your a great
Teresa C. from Enola, PA, United States, (Reviewed on 09 Nov 2010)
company and you have our further business when we go again. Thank you very much Teresa and Tony.
Manager response Hi Teresa and Tony - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904,246, 8181, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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