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dolphin watch
June J. from Wooster, OH, United States, (Reviewed on 07 May 2012)
the place could use some kitchen towels, dust mop,.the front door needs work will not stay shut, unless it is locked. but we had a good time. just was not long enought. could use some more bath towels. but the bathroom, kitchen and the beds were clean.
perfect get away
Jennifer K. from Toronto, ON, United States, (Reviewed on 01 May 2012)
Enjoyed the stay, room did not look like it was vacuumed or swept, but the rest was very clean.
light in the kitchen did not work, was promised some one would come in the evening on the day of my call, stayed in all evening no one showed up. then found that the lock on the front door did not work properly,the latch did not engage securing the lock into the hole. went our shopping came back and found the door ajar by the unit across slaming their door. called in and management came in within couple of hours to have it fixed along with the light. all in all had a wonderful time. location was perfect. Manager response Hi Jennifer - Thank you for taking the time to share this information with us. I apologize for the initial maintenance issues. I am glad we were able to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Overpriced
Janet W. from Carrboro, NC, United States
The neighborhood is crowded, noisy, and most of the surrounding houses kept outside lights on all night, thus negating the advertisement that this property is "sea turtle friendly" and lit up the living room all night. Except for the one bed, the rest of the furniture is dirty and worn out, especially the couch and chair. The decor is appalling. There are no screens in any of the windows and the ac is inefficient, noisy. Would never stay in this area again.
Manager response Hi Janet - Thank you for taking the time to share this information with us. I apologize for the furniture issues. I have already contacted my property manager to get these fixed and we are discussing with the owner. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
The property needs some attention.
A Traveler from Valrico, FL, United States, (Reviewed on 02 Apr 2012)
The vacation was great.The weather was great. The property needs to be upgrade to meets the standards of the money spend to stay there.
Manager response Hi Bill - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
construction zone
Anne F. from South Hampton, NJ, United States
due to the work going on at the B&B the noise was constant and the porch was not usable most of the time It was like living in the parking lot at walmart with the traffic and exhaust fumes This is not a suitable rental for long term, a week at a time would be bearable. The property mgr did notseem to care about the discomfort of tenants due to the noise.
Manager response Hi Anne - Thank you for taking the time to share this information with us. I apologize for the construction at the bed and breakfast across the parking lot. This is unusual and has now been completed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
dolphin watch
June J. from Wooster, OH, United States, (Reviewed on 07 May 2012)
the place could use some kitchen towels, dust mop,.the front door needs work will not stay shut, unless it is locked. but we had a good time. just was not long enought. could use some more bath towels. but the bathroom, kitchen and the beds were clean.
perfect get away
Jennifer K. from Toronto, ON, United States, (Reviewed on 01 May 2012)
Enjoyed the stay, room did not look like it was vacuumed or swept, but the rest was very clean.
light in the kitchen did not work, was promised some one would come in the evening on the day of my call, stayed in all evening no one showed up. then found that the lock on the front door did not work properly,the latch did not engage securing the lock into the hole. went our shopping came back and found the door ajar by the unit across slaming their door. called in and management came in within couple of hours to have it fixed along with the light. all in all had a wonderful time. location was perfect. Manager response Hi Jennifer - Thank you for taking the time to share this information with us. I apologize for the initial maintenance issues. I am glad we were able to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Overpriced
Janet W. from Carrboro, NC, United States
The neighborhood is crowded, noisy, and most of the surrounding houses kept outside lights on all night, thus negating the advertisement that this property is "sea turtle friendly" and lit up the living room all night. Except for the one bed, the rest of the furniture is dirty and worn out, especially the couch and chair. The decor is appalling. There are no screens in any of the windows and the ac is inefficient, noisy. Would never stay in this area again.
Manager response Hi Janet - Thank you for taking the time to share this information with us. I apologize for the furniture issues. I have already contacted my property manager to get these fixed and we are discussing with the owner. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
The property needs some attention.
A Traveler from Valrico, FL, United States, (Reviewed on 02 Apr 2012)
The vacation was great.The weather was great. The property needs to be upgrade to meets the standards of the money spend to stay there.
Manager response Hi Bill - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
construction zone
Anne F. from South Hampton, NJ, United States
due to the work going on at the B&B the noise was constant and the porch was not usable most of the time It was like living in the parking lot at walmart with the traffic and exhaust fumes This is not a suitable rental for long term, a week at a time would be bearable. The property mgr did notseem to care about the discomfort of tenants due to the noise.
Manager response Hi Anne - Thank you for taking the time to share this information with us. I apologize for the construction at the bed and breakfast across the parking lot. This is unusual and has now been completed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Thanksgiving Vacation
A Traveler from Winter Springs, FL, United States, (Reviewed on 29 Nov 2011)
Overall we were happy. There was an ant problem, obviously known with the traps and the front lock was temperamental. The view was great, the cottage adorable. We really enjoyed. Wish we can say the same for the BnB across the way and all its smoking patrons. Really brings down the the place with their family/clientele.
Manager response Hi Michael - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Vacation
Gene S. from Harlem, Ga, United States, (Reviewed on 22 Aug 2011)
I would have stayed another night if available. The view was great as well as the Suite. Enjoyed every minute of the vacation. Convenient and close to everything -- Especially the Beach!
Manager response Hi Gene - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Nice quaint but ac doesn't work well when sooo hot...
A Traveler from Lawrenceville, GA, United States, (Reviewed on 11 Jul 2011)
Had an ant problem while there.purchased ant spray..and left on counter. Kept getting into dog food an on counters... Ice maker wd be a nice addition. Ac just doesn't do much for the bedroom.
Manager response Hi Carol - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Kristen S.
Kristen S. from Ocoee, FL, United States, (Reviewed on 11 Jul 2011)
Manager response Hi Kristen - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Captains Watch then Dolphins Watch
Jacab S. from Wartburg, TN, United States, (Reviewed on 03 Jun 2011)
When we first arrived, the unit that we had reserved (Captains Watch) was very dirty and we were dissatisfied. However, the next day, we called the office and spoke with the property manager. He worked with us to make the situation right and ended up letting us stay in Dolphins Watch, which was much cleaner (and nicer I might add). The way we were treated by all the people we worked with definitely makes this a place and company I would do business with again in the future!
Manager response Hi Jacob - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the intiail cleaning issues and were glad we were able to upgrade you. I have already discussed with my property manager and cleaner to improve their performance. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Super Beach Hideaway
A Traveler from Duluth, GA, United States, (Reviewed on 26 May 2011)
Great beaches, hidden restaurants and privacy! I can't wait to go back.
Manager response Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Best trip in 15 years!
William N. from Amity, PA, United States, (Reviewed on 21 Mar 2011)
Manager response Hi William - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
nice location
Margaret A. from Marietta, GA, United States, (Reviewed on 06 Aug 2010)
this is a cottage in a nice location. nice view of the beach and easy walk back and forth to the beach. we had a small issue w/ our refrigerator, as it did not cool correctly for the first 24 hours upon arrival. As a result, we had to throw a few cold items out. However, when I contacted them about this issue they sent over a very nice gentleman who looked at the fridge. I would recommend that the owners consider replacing the bed w/ a new one. It wasn't the most comfortable. But, overall, my family had a very nice vacation and we would go back and stay at this cottage.
Manager response Hi Margaret - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. i apologize for the issue with the refrigerator and am glad we were able to fix it. I will discuss your comments about the bed with the owner. I am emailing you directly a discount. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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