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A Great Get Away
A Traveler from Elkwood, VA, United States, (Reviewed on 07 Mar 2012)
The Beach House was very comfortable and clean in great location. A new grocery store is just down road by theVilano Causeway brigde made it very convenient to shop.
It was a very relaxing vacation for us and would recommend the beach house. Manager response Hi Peter - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
good property, bad reservation process
John B. from Ann Arbor, MI, United States, (Reviewed on 20 Feb 2012)
I was disappointed with the reservation experience. I was informed at a late date that the property I reserved was no longer available. The substitute property was fine but the change should not have been made at so late a time. I liked that the property was so close to St. Augustine.
Manager response Hi John - Thank you for taking the time to share this information with us. I apologize for the reservation issues, and the fact your initial property was not available. This is not up to standards and I am discussing this with my Sales Manager. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A perfect spot for peace and quite.
A Traveler from Leesbourgh, FL, United States, (Reviewed on 04 Feb 2012)
You feel like your right next to the water...the house was equipped with everything you could need...a good place for the pets. They loved the beach...recommend this place to anyone.
Manager response Hi Mary - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Flamingo Beach House.
A Traveler from Mobile, AL, United States, (Reviewed on 29 Dec 2011)
Wonderful vacation with great location and property. The experience was let down by the hidden costs only discovered when booking. We spent many hours looking at properties to rent, finally setting our hearts on this one. When we called to book the cost went up by over $500. None of these extras where visible to us on the web page.
Manager response Hi Sue - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
very nice location and terrific veiws, minor complaints
Anne M. from Topsail Beach, NC, United States, (Reviewed on 30 Nov 2011)
kitchen pretty sparse, had to buy several things we'd normally expect in a rental, no cutting board, poor quality cookware, little slow on request for repairs but ok, had to request junk to be removed from property, at least 7 broken/rusty beach chairs scattered around, broken umbrella and plastic table, not a good impression, also not what we'd normally expect, suggest you include that in your routine prep
Manager response Hi Anna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the kitchenware issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A Great Get Away
A Traveler from Elkwood, VA, United States, (Reviewed on 07 Mar 2012)
The Beach House was very comfortable and clean in great location. A new grocery store is just down road by theVilano Causeway brigde made it very convenient to shop.
It was a very relaxing vacation for us and would recommend the beach house. Manager response Hi Peter - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
good property, bad reservation process
John B. from Ann Arbor, MI, United States, (Reviewed on 20 Feb 2012)
I was disappointed with the reservation experience. I was informed at a late date that the property I reserved was no longer available. The substitute property was fine but the change should not have been made at so late a time. I liked that the property was so close to St. Augustine.
Manager response Hi John - Thank you for taking the time to share this information with us. I apologize for the reservation issues, and the fact your initial property was not available. This is not up to standards and I am discussing this with my Sales Manager. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A perfect spot for peace and quite.
A Traveler from Leesbourgh, FL, United States, (Reviewed on 04 Feb 2012)
You feel like your right next to the water...the house was equipped with everything you could need...a good place for the pets. They loved the beach...recommend this place to anyone.
Manager response Hi Mary - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Flamingo Beach House.
A Traveler from Mobile, AL, United States, (Reviewed on 29 Dec 2011)
Wonderful vacation with great location and property. The experience was let down by the hidden costs only discovered when booking. We spent many hours looking at properties to rent, finally setting our hearts on this one. When we called to book the cost went up by over $500. None of these extras where visible to us on the web page.
Manager response Hi Sue - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
very nice location and terrific veiws, minor complaints
Anne M. from Topsail Beach, NC, United States, (Reviewed on 30 Nov 2011)
kitchen pretty sparse, had to buy several things we'd normally expect in a rental, no cutting board, poor quality cookware, little slow on request for repairs but ok, had to request junk to be removed from property, at least 7 broken/rusty beach chairs scattered around, broken umbrella and plastic table, not a good impression, also not what we'd normally expect, suggest you include that in your routine prep
Manager response Hi Anna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the kitchenware issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Awesome Stay.
Cathy G. from Lexington, SC, United States, (Reviewed on 14 Nov 2011)
We so enjoyed the week we spent here in October 2011. The only complaint we had was that someone needed to cut the seagrass away from the steps going to the beach. Too easy to get your feet caught and fall. Otherwise; we had no complaints. The condo was extremely clean and a wonderful place to spend a week away. We took our 3 dogs and they also had a fabulous time.
Manager response Hi Cathy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Loved the beachhouse.
Clara C. from College Park, GA, United States, (Reviewed on 07 Sep 2011)
There were a couple of maintenance problems Air was broken but they were able to fix it for the Days we were there. Then we had to call concerning the garage door it would not stay down. Maintenance came and out it back on track Please add a blender
Manager response Hi Clara - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Our vacation was great and so was the condo
Ken O. from Cornelius, NC, United States, (Reviewed on 29 Apr 2011)
Our vacation was great and so was the condo. A few things you might want to pass on to the owners for minor repair.
1. Both remotes for the TV/cable box are not working 100%. The switch at the top to toggle from TV, AV1, AV2 don't seem to work. We could not find any remotes for the DVD player. 2. The garage door closest to the condo entrance needs to have the limits adjusted. We had to open/close the door several times before it would remain shut. 3. One of the sprinkler heads which watered the AC broke. We noticed it after seeing the puddles of water in front of the condo and don't know how long it ran before we shut it off. This will probably add to the water bill. I did shut of the sprinkler system. Manager response Hi Ken - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Views, Great Place...I could live there!
Michael W. from Davie, FL, United States, (Reviewed on 30 Aug 2010)
Manager response Hi Michael - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Review by Shannon C.
Shannon C. from Finley, TN, United States, (Reviewed on 19 Jul 2010)
Manager response Hi Shannon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
One of the best places we have ever stayed!
Robin P. from Lawrenceville, GA, United States, (Reviewed on 15 Jun 2010)
Manager response Hi Robin - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo,
Review by Traveler
A Traveler from Caledonia, MI, United States, (Reviewed on 15 Apr 2010)
Manager response Hi Jeff - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
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