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Family Holiday
A Traveler from Grennsborough, NC, United States, (Reviewed on 16 May 2012)
The house was very nice, amenities generous, and location good.
The maintenance staff was friendly, professional and came immediately when called. The curtains in the Mr. BR did not stay up, the stove was very dirty (cleaned the 2nd day), but the weather was wonderful and a great time was had by all. The Grands especially enjoyed the pool. Thank you for the use of your home...
5 Star Vacation
Erin G. from Round Rock, TX, United States, (Reviewed on 08 May 2012)
This was a wonderful vacation! Everything...the house, location, beach greatly exceeded our expectations!
Wonderful Vacation
A Traveler from Robbins, IA, United States, (Reviewed on 29 Apr 2012)
We had a awesome time! It brought 3 families together for a wonderful vacation.. The house was amazing and so clean!! We would recommend this home in a heart beat. Hope to go back soon!! Thank you for a wonderful trip!
Manager response Hi Michael - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
April Vacation
A Traveler from Woodstock, GA, United States, (Reviewed on 09 Apr 2012)
Aside from a few problems,(garbage disposal, one of the washers and a door handle), the rental property was all that we hoped for. Beautiful house, great pool and everything we needed for a great week.
Manager response Hi Elton - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
dream vacation
A Traveler from Blairs Mills, PA, United States, (Reviewed on 25 Mar 2012)
House was exceptionaly clean and front gate and maintence were wonderful and very kind.There were 12 adults and plenty of privacy if needed in house.Guest in our group were all pleased with everything needed store was 1 block beach block and half from house was nice taking morning walks.
Manager response Hi Carolyn - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Family Holiday
A Traveler from Grennsborough, NC, United States, (Reviewed on 16 May 2012)
The house was very nice, amenities generous, and location good.
The maintenance staff was friendly, professional and came immediately when called. The curtains in the Mr. BR did not stay up, the stove was very dirty (cleaned the 2nd day), but the weather was wonderful and a great time was had by all. The Grands especially enjoyed the pool. Thank you for the use of your home...
5 Star Vacation
Erin G. from Round Rock, TX, United States, (Reviewed on 08 May 2012)
This was a wonderful vacation! Everything...the house, location, beach greatly exceeded our expectations!
Wonderful Vacation
A Traveler from Robbins, IA, United States, (Reviewed on 29 Apr 2012)
We had a awesome time! It brought 3 families together for a wonderful vacation.. The house was amazing and so clean!! We would recommend this home in a heart beat. Hope to go back soon!! Thank you for a wonderful trip!
Manager response Hi Michael - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
April Vacation
A Traveler from Woodstock, GA, United States, (Reviewed on 09 Apr 2012)
Aside from a few problems,(garbage disposal, one of the washers and a door handle), the rental property was all that we hoped for. Beautiful house, great pool and everything we needed for a great week.
Manager response Hi Elton - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
dream vacation
A Traveler from Blairs Mills, PA, United States, (Reviewed on 25 Mar 2012)
House was exceptionaly clean and front gate and maintence were wonderful and very kind.There were 12 adults and plenty of privacy if needed in house.Guest in our group were all pleased with everything needed store was 1 block beach block and half from house was nice taking morning walks.
Manager response Hi Carolyn - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Florida Getaway for our Race team
Lisa V. from Port Jervis, NY, United States, (Reviewed on 05 Mar 2012)
We had an exceptional time in this truly awesome vacation home. Everything was true to the advertising of this home and everything was wonderful from the realtor's helpfullness to our stay in this beautiful home. Our raceteam had a wondeful time and we didnt want to leave!
Manager response Hi Lisa - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Outstanding
Anthony S. from Seabring, FL, United States, (Reviewed on 10 Feb 2012)
This was an outstanding stay. Great property manager who was very responsive. Highly recommend.
Manager response Hi Anthony - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Hammock
A Traveler from Plymouth, MA, United States, (Reviewed on 02 Jan 2012)
We had a wonderful time - plenty of space for the 10 of us in a beautiful location.
Manager response Hi Edward - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great family stay while visiting for a wedding!
Barbara S. from Milford, Massachusetts, United States, (Reviewed on 29 Nov 2011)
We We had a wonderful stay at the Ocean Hammock Serenade earlier this month. The place was spotless and well stocked with all the essentials one might need except an ironing board. Normally we would not be looking to iron while on vacation but we were
attending a wedding and needed to touch a few things up. We located the iron but searched the whole house and never located an ironing board. This was a very minor inconviennce. The location was great and enjoyed days at the beach. This is a beautiful home and would recomend it to anyone. Would love to come back in the future. Manager response Hi Barbara - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again.
Very nice
A Traveler from Micanopy, FL, United States, (Reviewed on 21 Sep 2011)
Very happy with the house, the location, and easy access to beach. Had a great stay.
Manager response Hi Claudia - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
great house at great location
Vicki E. from Hamilton, Ohio, United States, (Reviewed on 14 Sep 2011)
best vacation house we have had at a great price; loved the pool and outside area, as well as kitchen and bedrooms
Manager response Hi Vicki - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
great place
Sharon F. from Vancouver, WA, United States, (Reviewed on 12 Sep 2011)
we had a great time, place was beyond our expections....plan on going back next year
Manager response Hi Sharon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Palm Coast Vacation
Scott M. from Solon, OH, United States, (Reviewed on 22 Aug 2011)
The property was absolutely magnificent! I would recommend to anyone looking for a great getaway, with accommodation beyond my wildest dreams! Weather was perfect as well. We cannot wait to go back!
Manager response Hi Scott - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Hammock Serenade Vacation Review
A Traveler from Dunnellon, FL, United States, (Reviewed on 11 Aug 2011)
Our family thoroughly enjoyed our vacation in this stunning pool home. The house was spacious and perfect for our families to enjoy and create some wonderful lifetime of memories. Both the summer and main kitchens were delightful places to dine. The appliances
met all our expectations which included a trash compactor and a wine cooler. The beach was just a short walk (two blocks)away where the grandchildren enjoyed building sand castles and jumping the waves at the Ocean Hammock private beach area. The only issues we had were not with the house or the location, but rather housekeeping. We had to wait over an hour past the promised check-in time of 3PM and we ended up being responsible for carting two completely filled trash containers from previous tenants to the curb on Monday even though we were told someone would come by to take care of this. Once we got over these issues, we had a wonderful time in this lovely home. Manager response Hi Joan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
July 2011 Florida Vacation
Lisa F. from Carol stream, IL, United States, (Reviewed on 01 Aug 2011)
This is a very beautiful property. The gourmet kitchen was stunning, I was surprised to find spices in the cabinets! Cooking for a family of 10 was a little challenging as cookware was limited. The Master Suite exceeded our expectations as did the 4 additonal bedrooms. Our family enjoyed the pool, jacuzzi and biking. Flotation devices, pool toys and bikes are provided for enhancing our vacation experience. The rental property is located approximately 1/2 mile from the Beach Front which limits the amount of items you can carry while walking. I would suggest driving to the Club House, parking and then walking to the Beach. This was much more convienent for our family. The beach itself was nice and quiet. Not quite the sandy beach I anticipated. Finely ground sea shells covered the beach vs sand. I would also suggest accessing the A1A Ocean Highway. It offers an amazing view of the Ocean as you drive to St. Augustine. There is a $2.00 dollar toll from the mainland to Hammock Beach each time when you return to the property. Safety was not an issue, this is gated community which requires identification and a pass each time your enter. Curtiss, who is at the front gate, is professional, friendly and incredibly helpful.
Manager response Hi Lisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Jay E.
Jay E. from Baton Rouge, LA, United States, (Reviewed on 20 Jul 2011)
Manager response Hi Jay - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Fun in sun and sand!
A Traveler from Westin, FL, United States, (Reviewed on 11 Jul 2011)
Three maint auto is difficult to get right, dishwasher not screwed in so it can tip when full, same with garbage disposal. Arrival difficult because it was a 'new' property...after that it was terrific and I would strongly encourage anyone to enjoy this property/area.
Manager response Hi Mark - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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