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Christmas at the Beach
Margaret S. from Plantation, FL, United States, (Reviewed on 17 Jan 2012)
Our 8 day stay was great:the fenced area worked well with the dog as we didn't have to worry about her wandering off. All the neighbors friendly, and although beach access somewhat difficult to get to, we enjoyed the water. Garbage collection day somewhat confusing? Where do you put the cans-outside the fence, & what's recyclable in the community? Kitchen was well supplied and the fact that the fridge had an ice-maker was a bonus. Living area very spacious. We had a super time, and would definitely go back!
Manager response Hi Margaret - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Frank D.
Frank D. from Edison, NJ, United States, (Reviewed on 01 Aug 2011)
Manager response Hi Frank - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Loved the view. Had a fenced gravel yard for our dogs.
A Traveler from Kansas City, Missouri, United States, (Reviewed on 25 Jul 2011)
Top part of window in master bedroom fell out and we had to prop it in with a board. Bathrooms are small. We loved the living area.
Manager response Hi Janet - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. The sales and the operations staff are in 2 different offices. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Small Bathroom - Great Character
DeAnna H. from Kernersville, NC, Qatar, (Reviewed on 09 May 2011)
The bathroom off the master bedroom was very small, but that was my only complaint.
From Sea Biscuit you could see and hear the ocean all of the time. You had to walk a ways to get to the beach - but that was okay too. The house had necessary items. It was very easy to navigate to and in an ideal location. Cell phone reception was not good, but they had free wi-fi which worked good for us. It's off the beaten path - but close enough not to be too far from anything. Manager response Hi DeAnna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Allison C.
Allison C. from Lexington, South Carolina, United States, (Reviewed on 25 Apr 2011)
Manager response Hi Allison - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Christmas at the Beach
Margaret S. from Plantation, FL, United States, (Reviewed on 17 Jan 2012)
Our 8 day stay was great:the fenced area worked well with the dog as we didn't have to worry about her wandering off. All the neighbors friendly, and although beach access somewhat difficult to get to, we enjoyed the water. Garbage collection day somewhat confusing? Where do you put the cans-outside the fence, & what's recyclable in the community? Kitchen was well supplied and the fact that the fridge had an ice-maker was a bonus. Living area very spacious. We had a super time, and would definitely go back!
Manager response Hi Margaret - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Frank D.
Frank D. from Edison, NJ, United States, (Reviewed on 01 Aug 2011)
Manager response Hi Frank - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Loved the view. Had a fenced gravel yard for our dogs.
A Traveler from Kansas City, Missouri, United States, (Reviewed on 25 Jul 2011)
Top part of window in master bedroom fell out and we had to prop it in with a board. Bathrooms are small. We loved the living area.
Manager response Hi Janet - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. The sales and the operations staff are in 2 different offices. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Small Bathroom - Great Character
DeAnna H. from Kernersville, NC, Qatar, (Reviewed on 09 May 2011)
The bathroom off the master bedroom was very small, but that was my only complaint.
From Sea Biscuit you could see and hear the ocean all of the time. You had to walk a ways to get to the beach - but that was okay too. The house had necessary items. It was very easy to navigate to and in an ideal location. Cell phone reception was not good, but they had free wi-fi which worked good for us. It's off the beaten path - but close enough not to be too far from anything. Manager response Hi DeAnna - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Allison C.
Allison C. from Lexington, South Carolina, United States, (Reviewed on 25 Apr 2011)
Manager response Hi Allison - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Tallahassee
Jerald i. from Tallahassee, Florida, United States, (Reviewed on 16 Apr 2011)
Manager response Hi Jerald - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A beautiful spot!
Tony M. from Harwich, MA, United States, (Reviewed on 12 Apr 2011)
We and our dogs had a very relaxing week running on the beach and watching the sun rise. The dryer broke down, but it was relaced within 48 hours. Next door neighbor was very nice. It is a ways from town, but we enjoyed the less crowded beaches.
Manager response Hi Tony - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. We do manage properties closer to the beach. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Tracy V.
Tracy V. from Welland Ontario, Canada, United States, (Reviewed on 21 Mar 2011)
Twin beds very uncomfortable & should be replaced. A kettle would be helpful. Otherwise ... fantastic!
Manager response Hi Tracy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
GREAT PLACE FOR YOU AND YOUR 4 LEGGED FRIENDS
Don S. from Carthage, IN, United States, (Reviewed on 02 Feb 2011)
VERY NICE AND CLEAN, GREAT NEIGHBORS AROUND THE AREA AND THE BEACH WAS AWSOME AND THE SCENERY FABULOS
Manager response Hi Don - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Location is perfect
A Traveler from Houston, Texas, United States, (Reviewed on 28 Dec 2010)
Inside could do with a makeover. The furniture, particularly the beds, require upgrade.
Manager response Hi Reza - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. We are working with owners on the upgrades. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Peaceful Haven a few steps away from the mighty Altlantic!
Jane F. from Venice, FL, United States, (Reviewed on 19 Dec 2010)
Spent an amazing, relaxing week the first week of December.. The weather was cold and windy,but Sea Biscuit is a cozy, happy haven any time of year we are sure!!
Relaxed, enjoyed peaceful walks and lovely rides to St. Augustine to see c 'Civilization"; Loved spending the week there.. was disappointed that the hot tub advertised had not been working for "quite some time" we were told.. Nonetheless, LOVED this haven!! :) Manager response Hi Jane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the hot tub that was removed. I will personally email you a discount for this. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great little getaway!
A Traveler from Vero Beach, FL, United States, (Reviewed on 30 Nov 2010)
We were pleased overall with our stay and plan to return someday. Great beach for our dogs. The view couldn't be better. The house could use a little TLC. Just
freshen up some things a bit. Overall good little rental. Would recommend it to my friends. Manager response Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
This is an ideal location! Close enough to St. Augustine for daily trips yet away from all the traffic & noise. The view from the house is spectacular and access to the beach is just a short walk away. The backyard neighbor is a delightful women.
A Traveler from Port St. Lucie, FL, United States, (Reviewed on 22 Sep 2010)
We totally enjoyed our visit!!
Manager response Hi Patti - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
We loved not only the location but the paticular buildings history. The only suggestion we thought of was to have a spigot for rinsing sand from our feet somewhere near the front door as you come in from the beach.
Mark D. from Mills River, NC, United States, (Reviewed on 16 Aug 2010)
We discovered one of your stool cushions came home in our laundry bag, sorry. Will you give us the proper address to mail it back please. And thanks again for a wonderful stay in Summer Haven!
Manager response Hi Mark - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. Thanks for sending back our seat cushion. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
We're depressed to be home again!!
A Traveler from Akron, OH, United States, (Reviewed on 28 Jun 2010)
This house is everything that you want and need! It has a fun little 50s flair, but has all the needed updates. Great kitchen full of lots of things you need for food prep. Being able to do our laundry every day on site meant no dirty laundry to take home and we could pack a lot less, to boot. The area of Summer Haven is charming and very relaxed. There are no crowds or annoying people. We could hear the Ocean in our bedroom at night and wake up to a beautiful beach sunrise. We had a fun hottub to use right across from the Ocean on our patio. My husband walked across the street and over the rocks to fish every day in the Ocean. It was a very umcomplicated week...which was what we wanted. There were few problems. However, we were not prepared to walk over the big rock wall to get to the beach. The property did not have that warning written up before we came. I see now that it is now written so that you are prepared for that. If climbing the rocks is a problem for anyone in your family, you can drive about 2 miles South to just after Marineland to a beach that is incredibly easy to access. Unfortunately, we found that on our last day! Also, the air conditioning in my Mother's room was waaay too strong/cold while our bedroom (master BR) was too light and the cord on the fan was broken. We could not get the fan to run over just a tiny, tiny breeze. Our room was hot. BUT, these couple of problems were nothing compared to the rest of the advantages of the Sea Biscuit. We are seriously sad to be home again. We would rent this place again in a heartbeat. We are ready to move to St. Augustine! It was the best trip ever. Better than Paris! Thanks for everything, Alisha B. from Akron, Ohio.
Manager response Hi Alicia - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance problems and have contacted my operations manager to get them fixed. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Beach access required climbing over rocks but that was doable.
A Traveler from Haslet, TX, United States, (Reviewed on 18 May 2010)
Manager response Hi Susan - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo,
The outside appearance of the property was very misleading. The property was very nice inside and absolutely spotless. I will definetly be staying again in the future.
Kevin V. from fruitland park, fl, United States, (Reviewed on 03 Feb 2010)
Manager response Hi Kevin - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
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