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Great time...again!
A Traveler from Elkins, wv, United States, (Reviewed on 10 Jan 2012)
2nd time there and just like last year everything was nice,clean and well maintained. Vacation Rental Pros was great to work with and made everything from the reservation to check-out go smooth. thanks again!
Manager response Hi Tim - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Excellent!
jamie h. from clarksville, TN, United States, (Reviewed on 17 Jun 2011)
We had an excellent stay! Counldn't have had a better experience!
Manager response Hi Jamie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
when I rented I asked the property manager if the condo was on the intercostal watereay and was told yes. t was not. There was a pond out back of the condo. but not the water view expected.
Beverly K. from Alexandria, Virginia, United States, (Reviewed on 13 May 2011)
N GENERAL THE CONDO MET ALL OF OUR NEEDS AND EXCEEDED OUR EXPECTATIONS WITH THE DECOR AND CLEANLINESS FACTOR.
Manager response Hi Beverly - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the error in the initial booking and I am glad you enjoyed the condo. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Excellent Condo Located at 1721 Tidelands
Bill L. from Grand Rapids, MI, United States, (Reviewed on 13 Apr 2011)
This was the 3rd year that we have stayed in this condo. We very likely will do so again next year. The condo is well decorated and the furnishings are very nice. The staff at Vacation Rental Pros does an excellent job in setting up, scheduling & following through with the rental. Vacation rental Pros' maintenance man is easy to contact and is very good at addressing any maintenance issues that arise. As the name implies, Vacation Rental Pros is a very professional organization that serves their clients well.
In terms of the condo itself, there are 3 issues that we recommend be addressed for future rentals. These are: a. The windows need to be washed b. The bath and hand towels are starting to wear and should be replaced c. A new coffee pot is needed as the bottom of the existing one is in bad condition. Otherwise, everything else in the condo was in good shape. Manager response Hi William - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
February 2011 in Tidelands, Palm Coast FL
A Traveler from Falls Church, VA, United States
Our unit was lovely. Well furnished with many extras in the kitchen and bathrooms. Extra hooks, extra utensils etc.
However, we were surprised to find no hotel cart to bring our luggage or groceries to the unit. At 75 years of age , it was a major inconvenience to drag our luggage and boxes to the elevator. The same for grocery bags from Publix. Many units were deserted and the neighborhood was sparsely populated. We would not return to Tidelands. We much prefer the Cinnamon Beach Community. Manager response Hi Janet - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the lack of luggage carts. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great time...again!
A Traveler from Elkins, wv, United States, (Reviewed on 10 Jan 2012)
2nd time there and just like last year everything was nice,clean and well maintained. Vacation Rental Pros was great to work with and made everything from the reservation to check-out go smooth. thanks again!
Manager response Hi Tim - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Excellent!
jamie h. from clarksville, TN, United States, (Reviewed on 17 Jun 2011)
We had an excellent stay! Counldn't have had a better experience!
Manager response Hi Jamie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
when I rented I asked the property manager if the condo was on the intercostal watereay and was told yes. t was not. There was a pond out back of the condo. but not the water view expected.
Beverly K. from Alexandria, Virginia, United States, (Reviewed on 13 May 2011)
N GENERAL THE CONDO MET ALL OF OUR NEEDS AND EXCEEDED OUR EXPECTATIONS WITH THE DECOR AND CLEANLINESS FACTOR.
Manager response Hi Beverly - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the error in the initial booking and I am glad you enjoyed the condo. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Excellent Condo Located at 1721 Tidelands
Bill L. from Grand Rapids, MI, United States, (Reviewed on 13 Apr 2011)
This was the 3rd year that we have stayed in this condo. We very likely will do so again next year. The condo is well decorated and the furnishings are very nice. The staff at Vacation Rental Pros does an excellent job in setting up, scheduling & following through with the rental. Vacation rental Pros' maintenance man is easy to contact and is very good at addressing any maintenance issues that arise. As the name implies, Vacation Rental Pros is a very professional organization that serves their clients well.
In terms of the condo itself, there are 3 issues that we recommend be addressed for future rentals. These are: a. The windows need to be washed b. The bath and hand towels are starting to wear and should be replaced c. A new coffee pot is needed as the bottom of the existing one is in bad condition. Otherwise, everything else in the condo was in good shape. Manager response Hi William - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
February 2011 in Tidelands, Palm Coast FL
A Traveler from Falls Church, VA, United States
Our unit was lovely. Well furnished with many extras in the kitchen and bathrooms. Extra hooks, extra utensils etc.
However, we were surprised to find no hotel cart to bring our luggage or groceries to the unit. At 75 years of age , it was a major inconvenience to drag our luggage and boxes to the elevator. The same for grocery bags from Publix. Many units were deserted and the neighborhood was sparsely populated. We would not return to Tidelands. We much prefer the Cinnamon Beach Community. Manager response Hi Janet - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the lack of luggage carts. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Helga B.
Helga B. from Elmira, ON, United States, (Reviewed on 07 Feb 2011)
The condo was just perfect! Everything you would ever want was provided. The master bed was very comfortable and loved the master bath. It was nice not to have keyed entry to the condo, less change of any problems. I recommed this unit.
Manager response Hi Helga - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Tidelands is real nice and quiet. Condo was very nice.
A Traveler from Elkins, wv, United States, (Reviewed on 11 Jan 2011)
Had a great time. Condo was clean and well furnished. My only complaints would be that the hot water runs out real fast and there is no extra lock(chain,cam,etc) on the entry door...anyone with the code could come right in. Other than that we loved it and plan on returning. Erica,Jessica and Chris in the reservation dept. were great in helping us book our room and Mike was great in getting us the right codes for the property gate upon arrival. Our codes were from the previous month but he was right on top of it after calling him...even at 9:00 PM and even texted me new codes for the pool/fitness center later that evening...thanks Mike! Hope to deal with you guys again on our next FL vacation!
Manager response Hi Tim - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issue with the hot water and lock. We will investigate these. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from White Plains, NY, United States, (Reviewed on 11 Nov 2010)
I was unhappy that they did away with the security guard at the gate entrance. I wish I was told that at time of booking. I was given the incorrect pool entrance code on several occassions. Upon confirmation I was only given the entrance gate code for October, I had to call reservations to get the gate code for Novemeber.
Manager response Hi Lisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I sincerley apologize for the mix up in getting you the right codes. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904,246, 8181, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Greenwood, Indiana, United States, (Reviewed on 19 Oct 2010)
Would recommend to anyone and would stay there again. Just as described.
Manager response Hi Bradley - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Great condo!
Karin Sarikaya Z. from Zeist, Utrecht, Netherlands, (Reviewed on 02 Aug 2010)
Great condo with nice view at small lake. Pools, clubhouse at walking distance.
Manager response Hi Karin - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize about the initial gate code issue. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
first class
Buz B. from Baton Rouge, LA, United States, (Reviewed on 08 Mar 2010)
great place will be back next year for bike week
Manager response Hi Buz - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Great Vacation or Buisness Location
Melody D. from Newcastle, OK, United States, (Reviewed on 08 Nov 2009)
Staying here again would be a no brainer! Condo was like new, clean, great furnishings and decor. Convienent to CMEL, mutiltiple restruants and the beach. The pools and the weather was perfect. Great place for families. We look forward to returning soon! Thanks
Manager response Hi Melody - It was good hearing from you. I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Biketoberfest
Gina H. from Baltimore, Maryland, United States, (Reviewed on 21 Oct 2009)
Manager response Hi Gina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Highly recommend this property.
A Traveler from Wayne, NJ, United States, (Reviewed on 29 Jun 2009)
This condo in Palm Coast is in a 24-hr- security, gated community - great for quiet and privacy - but not far to St. Augustine, beaches, other tourist attractions for the best of both worlds. Good shopping and restaurants close by. Condo staff very helpful and friendly, grounds well-maintained, condo immaculate and beautifully appointed.
Manager response Hi Karen - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Palm Coast Tidelands- Great Place to get away!
Jeff B. from Galloway, OH, United States, (Reviewed on 28 Jun 2009)
We truly enjoyed our stay at Tidelands in Palm Coast. The facility is first class. We will return to Tidelands.
Manager response Hi Jeff - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Tidelands Experience
Bill L. from Grand Rapids, MI, United States, (Reviewed on 19 Apr 2009)
We enjoyed staying at the Tidelands. The condo was very nice and well furnished. The pool and outside areas were well maintained. The Tidelands met our needs very well when members of our family visited with us. Frank, the local maintenance manager, was very helpful and responded quickly to our calls. We would definitely stay at the Tidelands, Unit 1721, again in the future.
Manager response Hi Bill - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Good Stay, a little different from last year though.
A Traveler from White Plains, MD, United States, (Reviewed on 11 Mar 2009)
One area of importance is the mold that was present in the shower upon our arrival (master bedroom). Second, as experienced last year as well, there is never enough hot water for the guests. Almost every one of us had to take atleast 1 cold shower even when we split our showers so that half the guest took showers in the morning and the other half at night. Lastly, the code for the garage should be included in the PDF that is sent with all other condo information. Overall the stay was very pleasant and our guests were well pleased.
Manager response Hi Jamal - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the mold in the master bathroom and the hot water. I have already discussed fixing these two items with my operations department. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Great spot to escape winter
Beverly R. from Ottowa, Ontario, United States
We (2 couples) just spent a month in a 3 bdr., 2 bth. condo in Tidelands, Palm Coast. The condo was top quality, spotless and conveniently located. The pool and gym facilities were great and the uncrowded beach just a 5 minute drive away. One slight plumbing problem was seen to promptly by the maintenance person. Only complaint, and it's a mild one, is that the bed in the second bedroom that was supposed to be a queen turned out to be a double although we had checked before booking to be sure it was a queen.
Manager response Hi Beverly - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. We sent in house keeping to check on the bed and also talked to the owner. It is definitely a Queen!. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Fantastic!
A Traveler from TRENTON, ONTARIO, Canada, (Reviewed on 31 Jan 2009)
We stayed at the Tidelands complex in early January and we loved it! It was so nice to come back to a spacious condo rather than a cramped hotel room, especially after a day of "family togetherness". The condo was a fantastic idea and we can't wait to return!
Manager response Hi Amy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Review by Traveler
A Traveler from Arlington, VA, United States, (Reviewed on 05 Jan 2009)
Property manager was very helpful.
We were really impressed with the condition, size, and how the unit came with everything we needed and then some. Manager response Hi Robert - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
had a wonderful time
Dennis L. from sayreville, nj, United States, (Reviewed on 19 Aug 2008)
Manager response Hi Dennis - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Great Experience in Palm Coast. We loved the condo, enjoyed walking on the Inland Waterway, and swimming in the pool. All in all, it was beautiful
Joseph G. from Gettysburg, PA, United States, (Reviewed on 19 Aug 2008)
Manager response Hi Joseph - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Clean room.
A Traveler from Alexandria, IN, United States, (Reviewed on 07 May 2008)
Very clean unit. Pool area was beautiful. St. Augustine is a nice area, and close enough to Kennedy Space Center and other sights as well for a day trip. Very quiet and out of the way place. Didn't see too many other people.
1721 Tidelands
A Traveler from White Plains, MD, United States, (Reviewed on 13 Apr 2008)
hot water for showers doesn't last too long...probably not too much can be done about that
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