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Great location !
Jean-Pierre L. from Val Caron, ON, Canada, (Reviewed on 07 May 2012)
aside from unit could have been better cleaned our experience was great.We did have a problem with the air conditioning unit called after 7 pm manager was there right away and had dispatched an air conditioning company to repair.When we did call the office, staff where very curtious and prompt.The info package that was given to us for shopping,restaurants, attractions was very useful info which we used.If your a big gang like we where 6 adults 4 children this is definitely the way to go.Very private beach so you don't have to fight with the crowds.Lots of wildlife we even had Dolphins in front of our Beach house on several go back with a big gang would definitely go this route again. Again great location very quiet if you want to enjoy quality time with your family.
Electric nightmare
Cheri H. from Holiday, FL, United States, (Reviewed on 27 Feb 2012)
I will start by saying the house is very nice ,untill the power, cable ,the washer 4TV's and the wifi stopped working then it took the first three days of our vacation to get them right . Strangers in and out of the house at all hours of day and night. Not so much as an apology just everyone blaming the other guy I want my three days back
Manager response Hi Cheri - Thank you for taking the time to share this information with us. I apologize for the electrical issues, and that we had to send in repairmen. I have already contacted my property manager to make sure this is all reserved. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Pride of Ownership
Al R. from Newark, OH, United States, (Reviewed on 31 Jan 2012)
Not a bad house. Clean. Up to date. Cable TV in Living room gone bad. Salt on coax connection?
Difference between house owned by a rental company and a HOME owned by a family: "Pride of Ownership" Next time we'll rent a Family Home. The grounds on beach side had trash everywhere. Manager response Hi Al - Thank you for taking the time to share this information with us. I apologize for the maintenance with cable tv in the living room. I apologize for trash on the beach, and will notify the county. I have already contacted my property manager to get the cable fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Our stay at the beach
Steve E. from Burlington, Ontario, Canada, (Reviewed on 05 Dec 2011)
Very nice location right on the beach, the beach was very nice with all kinds of shells to pick up. The house was spacious with just the right amount of furniture all in good shape. The only major disappointment was the fact the entire place needed a through cleaning, this was disappointing as we had a mandatory cleaning charge added to the rental.
Manager response Hi Steve - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contacted my property manager & house keeper to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Best birthday trip
Xue M. from St. Paul, MN, United States, (Reviewed on 07 Oct 2011)
I would like to thank the staff from vacation rental pros. They did a great job making sure we were comfortable with our stay. They were very responsive and easy to communicate with.
It was the best birthday trip ever, you wake to a beautiful ocean front. We fished every night and loved that the house was big enough to comfortable fit all 17 of us. Great time with great friends and we all will remember this forever. The people were very nice and the local restaurants rocked. You have to hit the Flagler fish company. They're the best. Hope to visit again soon. Manager response Hi Xue - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great location !
Jean-Pierre L. from Val Caron, ON, Canada, (Reviewed on 07 May 2012)
aside from unit could have been better cleaned our experience was great.We did have a problem with the air conditioning unit called after 7 pm manager was there right away and had dispatched an air conditioning company to repair.When we did call the office, staff where very curtious and prompt.The info package that was given to us for shopping,restaurants, attractions was very useful info which we used.If your a big gang like we where 6 adults 4 children this is definitely the way to go.Very private beach so you don't have to fight with the crowds.Lots of wildlife we even had Dolphins in front of our Beach house on several go back with a big gang would definitely go this route again. Again great location very quiet if you want to enjoy quality time with your family.
Electric nightmare
Cheri H. from Holiday, FL, United States, (Reviewed on 27 Feb 2012)
I will start by saying the house is very nice ,untill the power, cable ,the washer 4TV's and the wifi stopped working then it took the first three days of our vacation to get them right . Strangers in and out of the house at all hours of day and night. Not so much as an apology just everyone blaming the other guy I want my three days back
Manager response Hi Cheri - Thank you for taking the time to share this information with us. I apologize for the electrical issues, and that we had to send in repairmen. I have already contacted my property manager to make sure this is all reserved. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Pride of Ownership
Al R. from Newark, OH, United States, (Reviewed on 31 Jan 2012)
Not a bad house. Clean. Up to date. Cable TV in Living room gone bad. Salt on coax connection?
Difference between house owned by a rental company and a HOME owned by a family: "Pride of Ownership" Next time we'll rent a Family Home. The grounds on beach side had trash everywhere. Manager response Hi Al - Thank you for taking the time to share this information with us. I apologize for the maintenance with cable tv in the living room. I apologize for trash on the beach, and will notify the county. I have already contacted my property manager to get the cable fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Our stay at the beach
Steve E. from Burlington, Ontario, Canada, (Reviewed on 05 Dec 2011)
Very nice location right on the beach, the beach was very nice with all kinds of shells to pick up. The house was spacious with just the right amount of furniture all in good shape. The only major disappointment was the fact the entire place needed a through cleaning, this was disappointing as we had a mandatory cleaning charge added to the rental.
Manager response Hi Steve - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contacted my property manager & house keeper to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Best birthday trip
Xue M. from St. Paul, MN, United States, (Reviewed on 07 Oct 2011)
I would like to thank the staff from vacation rental pros. They did a great job making sure we were comfortable with our stay. They were very responsive and easy to communicate with.
It was the best birthday trip ever, you wake to a beautiful ocean front. We fished every night and loved that the house was big enough to comfortable fit all 17 of us. Great time with great friends and we all will remember this forever. The people were very nice and the local restaurants rocked. You have to hit the Flagler fish company. They're the best. Hope to visit again soon. Manager response Hi Xue - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Fun had by all
Lisa M. from Howard, OH, United States, (Reviewed on 07 Sep 2011)
We were so excited to be able to walk down the steps to dive into the water. The house was very spacious and looked just like the pictures. Minor things such as a few things that didn't work (blender, microwave, coffee maker, can opener) were easily overlooked
as duplicates were usually available in the other kitchen. A very good deal for the rate, I would say! The 17 family members staying had a memorable time. Manager response Hi Lisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great place for a large family
Byrnes J. from Chattanooga, TN, United States, (Reviewed on 07 Sep 2011)
This was our second stay at this property. Upgrades since first stay are very nice. Large open living area upstairs is perfect keeping the group together in one room and not spread out all over the house.
Manager response Hi Byrnes - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Lynda H.
Lynda H. from Margate, FL, United States, (Reviewed on 25 Jul 2011)
Manager response Hi Lynda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
When we arrived and learned there was a ban on drinking water and had to boil before using-which included dishwasher-we were not very happy, however, 24 hours later all was clear.
Debbie C. from Jacksonville, FL, United States, (Reviewed on 18 Jul 2011)
There was apparently a misunderstanding about the condition of the downstairs bathroom. I was told by the cleaning staff it was out of order, this was wrong and the management company sent someone to check this out. There was work being done onthe walls in the bath which did not affect using the tub and commode which we learned on Monday. All in all my family had a verynice time and the place is very nice. I advised the management company that we did have a mouse in the kitchen on Friday. I am certain they took care of it.
Manager response Hi Debbie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. We did get the bathroom issues resolved the week before. We did send out pest control for the rodent. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Vacation!!!!!
Cheryl W. from Mammoth, AR, United States, (Reviewed on 27 Jun 2011)
The house was wonderful. Just the right size for our family and friends. Grandbabies loved it :)Loved the location. Everyone was helpful and very friendly. Hope to use again next year. Thanks
Manager response Hi Cheryl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Leeana R.
Leeana R. from Princeton, IN, United States, (Reviewed on 14 Jun 2011)
Manager response Hi Leeana - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
WE HAD THE BEST TIME EVER!
Susan H. from Milford, CT, United States, (Reviewed on 31 May 2011)
We just returned from our stay in this most beautiful home! The setting is extremely perfect, the house was the best! Totally worth the $$$. We had 15 people staying and you would never know it! Our best vacation ever according to all of us who stayed here and this house and the location had everything to do with it! Can't wait to use your services for another vacation home in a new spot next year. Thank you so much! Susan
Manager response Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
I love this vacation home and will use it as often as possible
Tamara G. from Gainsville, FL, United States, (Reviewed on 17 May 2011)
The trash from past tennants had built up in the garage, causing a critter or two to try to come in downstairs.
Manager response Hi Tamara - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issues with the trash. I will be discussing this with my property manager. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great vacation home!
Vivian B. from Suwanee, GA, United States, (Reviewed on 11 Apr 2011)
The vacation house was great for our 4 families that vacationed together. There was ample room to be together and enough space to be apart. The beach is beautiful and quiet. Morning sunrise was magnificent from the deck.
Manager response Hi Vivian - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
It is a beautiful place
Gail E. from Alexandria, IN, United States, (Reviewed on 10 Apr 2011)
I have rented this home before and just as we expected we had a wonderful time. We enjoyed the view everyday and had plenty of time to enjoy each other. It was everything we had expected.
Manager response Hi Gail - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
BLUE OCEAN BREEZE BEACHFRONT
Leonard B. from Windfield, MO, United States, (Reviewed on 14 Mar 2011)
OVERALL THIS WAS EXCELLENT WE ALL HAD A GREAT TIME WITH NO PROBLEMS WITH THE HOUSE
Manager response Hi Leonard - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
this home was more than enough room for a party of 13 (the kitchen could be a little bigger) over all we had a wonderful time! would stay here again.
A Traveler from Lewiston, NY, United States, (Reviewed on 27 Feb 2011)
Manager response Hi Randy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Whitehorse, Yukon, United States, (Reviewed on 18 Jan 2011)
Manager response Hi David - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I am glad you did not have any issues!!! You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Tamara G.
Tamara G. from Gainsville, FL, United States, (Reviewed on 18 Jan 2011)
best stay ever! highley recommend...
Manager response Hi Tamara - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Celebrating our parent's 60th anniversary
A Traveler from Boca Raton, FL, United States, (Reviewed on 12 Jan 2011)
We had a very nice time with the family. The house is beautiful and the kitchen is supplied well with everything we needed for a large group. The beach is very nice and the location is very quiet. A few suggestions...none of the windows had any drapes on them. Also, to get to the main living area you need to be able to climb a spiral staircase or use the steps outside...this could be a problem for anyone who has physical limitations. Overall, a wonderful place!
Manager response Hi Mary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. Thank you for your suggestion. I will discuss with the owners of the house. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
GREAT
Pearl T. from Douglas, GA, United States
This home was great. If you like the pictures you will like the house. We found the house very clean. Wonderful location so close to the beach we could sit on the deck and watch the children as they played in the surf.Spacious, something for every age group. The children loved the loft. The only prblem ew found was the doors facing the beach were hard to open. The view was wonderful and the staff was very helpful. We would certainly recommend this house to anyone and hope we can go again.
Manager response Hi Pearl - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. We look forward to your return. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Thanksgiving Palm Coast
Neha D. from Chicago, IL, United States, (Reviewed on 30 Nov 2010)
House was great and slept all of us. Only complaint was the MANY bugs downstairs and no blinds which made it hard for people to sleep. Also, the back screen door was broken. But otherwise- really really fantastic!!
Manager response Hi Neha - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues and have sent int he pest control company to address this. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
great beach front access
Cindy S. from Hartselle, AL, United States, (Reviewed on 13 Sep 2010)
basic general repairs needed - lots of room and very close to beach - due to time of year we had the beach to ourselves
Manager response Hi Cindy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues and will discuss it directly with my property manager. This is not up to standards at all and I will email you a discount. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Blue Ocean Home - Paradise
Carmen C. from Corpus Christi, TX, United States, (Reviewed on 21 Jul 2010)
The home was very nice just like the website pictures. The two kitchens were very helpful, outside grill was nice to have, the outside shower is a big plus. The home also included boogie boards and beach chairs which the kids loved. Very spacious, beautiful location, great price. We would love to come again!
Manager response Hi Carmen - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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