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A lovely week
A Traveler from Orlando, FL, United States, (Reviewed on 23 Apr 2012)
The top floor was beautiful - well furnished, comfortable, beautiful view. The floor below - TV was very small, and, of course, there was no view, nor many windows since it would face into the sanddune. Might want to make people aware of it - wouldn't have stopped me from renting, but would have been better prepared. Otherwise, it was a great week, pool temperature was great and we enjoyed the amentities.
Manager response Hi Christine - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
coolest beach house ever!
A Traveler from Oakville, Ontario, Canada, (Reviewed on 19 Mar 2012)
Ols beach house charm with all the conveniences. The teenagers loved it as much as the adults. Best beach in Florida for runners, cyclists.
Manager response Hi Richard and Lynn - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Monticello, FL, United States, (Reviewed on 20 Jun 2011)
Manager response Hi Felix - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Charlie B.
Charlie B. from Taylors, SC, United States, (Reviewed on 28 Mar 2011)
Manager response Hi Charlie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
We LOVED it!
The Masters A. from Oviedo, FL, United States, (Reviewed on 01 Dec 2010)
Manager response Hi Jessica - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A lovely week
A Traveler from Orlando, FL, United States, (Reviewed on 23 Apr 2012)
The top floor was beautiful - well furnished, comfortable, beautiful view. The floor below - TV was very small, and, of course, there was no view, nor many windows since it would face into the sanddune. Might want to make people aware of it - wouldn't have stopped me from renting, but would have been better prepared. Otherwise, it was a great week, pool temperature was great and we enjoyed the amentities.
Manager response Hi Christine - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
coolest beach house ever!
A Traveler from Oakville, Ontario, Canada, (Reviewed on 19 Mar 2012)
Ols beach house charm with all the conveniences. The teenagers loved it as much as the adults. Best beach in Florida for runners, cyclists.
Manager response Hi Richard and Lynn - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Monticello, FL, United States, (Reviewed on 20 Jun 2011)
Manager response Hi Felix - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Charlie B.
Charlie B. from Taylors, SC, United States, (Reviewed on 28 Mar 2011)
Manager response Hi Charlie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
We LOVED it!
The Masters A. from Oviedo, FL, United States, (Reviewed on 01 Dec 2010)
Manager response Hi Jessica - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Trip
Kristena T. from Oakland, TN, United States, (Reviewed on 11 Oct 2010)
We stayed at this property just to get away, no special occasion. This house made our trip very memorable. We have already discussed coming back and staying in the house once again!
Manager response Hi Kristena - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Review by Traveler
A Traveler from Norton, OH, United States, (Reviewed on 13 Aug 2010)
Manager response Hi Krista- I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Review by Sandra P.
Sandra P. from Greenbriar, TN, United States, (Reviewed on 14 Jun 2010)
Nice place, a little dated however the staff was great, I would stay here again! Very Clean and well stocked kitchen and bath
Manager response Hi Tracye - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo,
Family Reunion on the Beach
A Traveler from Albequerque, NM, United States, (Reviewed on 03 Jun 2010)
We enjoyed our stay very much. The beach and sand was wonderful. All 14 of us enjoyed the experience. We were disappointed the pool was not quite warm enough, but they came out to fix that and there was no internet access the last 3 days which was a real disappointment.
Manager response Hi Suzon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance problems and have already contacted my operations team. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo,
Wonderful location and view.
A Traveler from Centreville, Va, United States, (Reviewed on 05 Apr 2010)
Some of the items that were not working should have been attended to before we arrived since they were known by management, but overall we had a great time and would return to this location. It was perfect for our situation and everyone enjoyed themselves.
Manager response Hi Katherine - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Wonderful Memories
Cathy B. from San Antonio, TX, United States, (Reviewed on 08 Jan 2010)
This was the Christmas gift to all the family. My children and grandchildren were all there and there was more laughter and fun that I've seen in a long time. The location and amenities provided couldn't have been more perfect. To sum it all up: my daughter-in-law said she has never seen so many smiles for a constant week. Thank you and I highly recommend the Crescent Castle Beach Front House if you are planning on staying in St. Augustine.
Manager response Hi Cathy - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Doug Smith October Stay
Doug S. from Knoxville, Tenn, United States, (Reviewed on 07 Oct 2009)
The reservation team was extremely helpful, and the reason I chose VR Pros over other agencies. The house location was great! There were no extra rolls of toilet paper in the house, and the heated pool was not heating. Other than that we really enjoyed our stay, and will use VR Pros in the future. Thank you Chris!
Manager response Hi Doug - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issue with the heating of the pool. I will email you directly to get more feedback. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Review by Traveler
A Traveler from Inverness, FL, United States, (Reviewed on 27 Aug 2009)
Great house - only comment would be to please put hook and eye locks on upstairs bedroom doors for privacy and better cable tv channels
Manager response Hi Fabienne - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. We are doing some upgrades to the house this Fall and we will discuss these with the owner. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Review by Robert I.
Robert I. from Jacksonville, FL, United States, (Reviewed on 24 Aug 2009)
Manager response Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Review by Nancy K.
Nancy K. from Kalamazoo, Michigan, United States, (Reviewed on 10 Mar 2009)
we had a wonderful time, and hope to come again!
Manager response Hi Nancy - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Girls Getaway Weekend
Jennifer M. from Stuart, FL, United States, (Reviewed on 03 Nov 2008)
Property management great, very helpful and accomadating. Some of the appliances are getting a little tired, but views made up for it!!
Manager response Hi Jennifer - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
FANTASTIC!!!!!!!!!!!
Carole M. from PonteVedraBeach, FL, United States, (Reviewed on 29 Oct 2008)
We enjoyed the home. It worked out great for our wedding. Everyone was commenting on how beautiful the place was. Thank you for letting us have our wedding at your home.
Manager response Hi Carole - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Wonderful Location, Beautiful View
A Traveler from Winter Garden, FL, United States, (Reviewed on 16 Sep 2008)
The house was a perfect location, beautiful beach, wonderful weather. The house was great for a large group, and slept 13 of us comfortably in beds. Could have been cleaner on our initial arrival (sand, a few dead bugs on the floor, dusty) - but the management company was very apologetic and helpful in resolving the issue. Would stay here again, and recommend this to others.
Manager response Hi Stacie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I want to apologize for the problem with the initial cleaning. This is not up to our standards and are providing you a discount. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo, SHD
Review by Yves B.
Yves B. from Montreal, Quebec, United States, (Reviewed on 02 Sep 2008)
We were not able to use the main door. it was difficult to open or close it.
Manager response Hi Yves - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I want to apologize for the problems with the main door. We will repair this. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo, SHD
Great beachhouse near St. Augustine
Eric H. from Maynardville, TN, United States, (Reviewed on 26 Jul 2008)
The Location and beach are wonderful. The Old City is only a few minutes away. There are many great attractions to see and do. The home and small pool were very clean and lots of fun for the family. The walkway / stairs to the beach are a little farther than the pictures show, but it is well worth the it for the view.
Manager response Hi Eric - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Great St. Augustine Oceanfront home
Jennifer S. from Dayton, Ohio, United States, (Reviewed on 01 Jul 2008)
Terrific location and great views! Superb, uncrowded beach. Lots of space. We had a great week!
Manager response Hi Jennifer - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Westgate Family stay
John W. from Toronto, Ontario, Canada, (Reviewed on 05 May 2008)
Location spectacular with sun rise in morning and sunset in evening fully on display from the balconies. All members of our large family thoroughly enjoyed their stay, especially the 6 grandchildren. Beach and shallow access to sea fabulous for the kiddies and the pool was just right for them too. The weather was on our side too. What more could you ask?
Manager response Hi John - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I want to apologize for the situation with tile group. I do take this seriously and will talk directly to the cleaners. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Great Stay
Robert B. from Marlborough, MA, United States, (Reviewed on 09 Apr 2008)
One of best ocean fronts we've visited. Building is starting to show it's age, but it was clean and the location made up for any short falls.
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