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Dream Vacation Spot
David M. from Olathe, Kansas, United States, (Reviewed on 16 Jan 2012)
This was a great trip for our family. We had not been together for 2 years, and being in such a spacious, well-appointed home in the midst of beautiful weather was a dream come true. The combination of 6 families never felt crowded. All the amenities made the stay a real joy. Aside from the massive seaweed on the beach, the trip was perfect.
Manager response Hi David - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
You Can't beat this...
Roy S. from Cincinatti, OH, United States, (Reviewed on 03 Oct 2011)
We can only say that your staff handled a very stickly situation, in a very professional and timely manner. Our vacation could have be ruined on the first day, but your staff went above and beyond what was expected to make sure that we were happy with the new house we were transfered to. I also would like to commend property managers Jim Davis and Arcadia for being so helpful to our group, they were both wonderful, and very professional. I rate your company a ten out of ten for the professional way they handle customers. I will not hesitate to use your company again, or refer you my friends that are coming to Florida.
Manager response Hi Roy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Dream Vacation Review
A Traveler from Hillsboro, MO, United States, (Reviewed on 17 Sep 2011)
Manager response Hi Melissa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Worth a Visit
Rachel T. from Titusville, FL, United States, (Reviewed on 01 Sep 2011)
We had a wonderful time with family from Tennessee, Kentucky, Louisiana and Florida - relaxing that captured memorable memories. Staff was responsive when called to address issues - excellent customer service. One area that needed attention was the BBQ
grill - could not use - gas line needed cleaning. Manager response Hi Rachel - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the bbq grill issues. I will contact my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
What a place!
Daniel A. from Hoschton, GA, United States, (Reviewed on 07 Jun 2011)
This is an amazing house. The views are stunning. Everywhere you look it feels like you are looking at a postcard. Our whole family has taken an annual trip to the beach for the last 10 years and this has been our favorite trip so far. Beautiful house and great service from your staff. Thanks for a great week.
Manager response Hi Daniel - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Dream Vacation Spot
David M. from Olathe, Kansas, United States, (Reviewed on 16 Jan 2012)
This was a great trip for our family. We had not been together for 2 years, and being in such a spacious, well-appointed home in the midst of beautiful weather was a dream come true. The combination of 6 families never felt crowded. All the amenities made the stay a real joy. Aside from the massive seaweed on the beach, the trip was perfect.
Manager response Hi David - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
You Can't beat this...
Roy S. from Cincinatti, OH, United States, (Reviewed on 03 Oct 2011)
We can only say that your staff handled a very stickly situation, in a very professional and timely manner. Our vacation could have be ruined on the first day, but your staff went above and beyond what was expected to make sure that we were happy with the new house we were transfered to. I also would like to commend property managers Jim Davis and Arcadia for being so helpful to our group, they were both wonderful, and very professional. I rate your company a ten out of ten for the professional way they handle customers. I will not hesitate to use your company again, or refer you my friends that are coming to Florida.
Manager response Hi Roy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Dream Vacation Review
A Traveler from Hillsboro, MO, United States, (Reviewed on 17 Sep 2011)
Manager response Hi Melissa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Worth a Visit
Rachel T. from Titusville, FL, United States, (Reviewed on 01 Sep 2011)
We had a wonderful time with family from Tennessee, Kentucky, Louisiana and Florida - relaxing that captured memorable memories. Staff was responsive when called to address issues - excellent customer service. One area that needed attention was the BBQ
grill - could not use - gas line needed cleaning. Manager response Hi Rachel - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the bbq grill issues. I will contact my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
What a place!
Daniel A. from Hoschton, GA, United States, (Reviewed on 07 Jun 2011)
This is an amazing house. The views are stunning. Everywhere you look it feels like you are looking at a postcard. Our whole family has taken an annual trip to the beach for the last 10 years and this has been our favorite trip so far. Beautiful house and great service from your staff. Thanks for a great week.
Manager response Hi Daniel - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Meredith Mob Beach Bash 2011
Vickie M. from Signal Mountain, Tennessee, United States, (Reviewed on 02 May 2011)
We had a wonderful week! Most of our children and all of our grandchildren were able to join the Beach Bash! The MANSION is perfectly located for family fun,close to the beach and pool. The layout of the house was very well done. It was pretty kid friendly as well. My only suggestion is that this house is so hightech it needs an instruction manual just to figure out how to turn on the lights let alone the TV's and fans! LOL!! We had a great time and look forward to another trip in the future.
Manager response Hi Vickie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the missing AV manual. I have already contracted my property manager to get this fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Gold dealer vacation results
Chad C. from San Antonio, Texas, United States, (Reviewed on 26 Mar 2011)
Stayed here for Daytona bike wk...Beautiful and nice...not worth 900.00 per nite but very nice. The garbage cans were full when we got there so by the time were leaving it was awful. Also aprox 37 miles from speedway...If you bring a trailer you cannot leave it at the house you have to park it 1 mile away for 10.00 per day. Was also disappointed that you must check in after 3:00 pm and check out by 10:00am...cost me 5 hours at or R and R I think that should be changed! 187.50 is the cost to give up the 5 hours at 900 per-day. Just say-en!!!
Manager response Hi Chad - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I apologize for the trash situation. You arrived on Saturday and garbage pick up is Monday. I am sorry that you were not reminded about this and missed the signs inside the house. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Nashville, TN, United States, (Reviewed on 20 Mar 2011)
The location was great. The views were beautiful and the house was very nice. The only negative I have would be with the maintenance of the house. We had a major issue with the kitchen sink and the blinds in the master did not work so the sun came in early and brightly. The property manager came quickly for the kitchen issue but it was on our last day. The house could use some beach chairs as well.
Manager response Hi Sara - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues with the sink. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Perfect spot for families
A Traveler from calgary, alberta, Canada, (Reviewed on 15 Nov 2010)
This house was great for our group (6 couples, 6 kids) because it was very close to the beach, pool, and golf. The house is big and nicely decorated. There were a couple of small kinks (absent pool cues, dishwasher was temperamental) but overall a great place to spend a week.
Manager response Hi Bryce - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904,246, 8181, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Shady Valley, TN, United States, (Reviewed on 03 Sep 2010)
great home.
Manager response Hi Dane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Absolutely Amazing!
Linda P. from Overland Park, KS, United States, (Reviewed on 02 Aug 2010)
This mansion was beautiful. We enjoyed a great family reunion with 16 family members (ages 14 - 85) and everyone had a marvelous time. The house was perfect - room for everyone with ample linens, dishes, etc. The pictures of the house were a perfect reflection of what we found - beautifully decorated, clean and spacious. The beach was just steps away. Best vacation ever!
Vacation Rental Pros was great - answered all my questions and responded quickly to any problems that arose. Manager response Hi Linda- I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Review by Traveler
A Traveler from Versilles, KY, United States, (Reviewed on 05 Jul 2010)
Manager response Hi *** - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Family Paradise
A Traveler from Chuluota, FL, United States, (Reviewed on 22 Jun 2010)
This was the perfect family get away. We had 5 families (10 adults,8 children.) The location was outstanding, we had no nerves with all of the children due to a pool just across the driveway, beach a short walk with little ones and a golf course for all of the guys. All of the cousins want to go back to Nana's beach house they had so much fun. Room for everyone to have there own space and a fabulous kitchen for gourmet dinners. Relax and have fun we sure did!
Manager response Hi Pamela - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Felt like a queen. Beautiful house!
A Traveler from Delray Beach, FL, United States, (Reviewed on 09 Aug 2009)
The house was so beautiful and the location couldn't have been better...on the beach. We had a family reunion with 16 people and never felt crowded. The house had a few very minor quirks from being so new. The management staff was wonderful and very quickly resolved any issues or questions we had. No luxury was spared in building this house. I will recommend it to all my friends!
Manager response Hi Angela - it was good to hear from you again. I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
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