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Another happy rental
A Traveler from Toronto, ON, Canada, (Reviewed on 08 May 2012)
3rd time we have been at this complex. Always a great experience
Manager response Hi Stephen - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great vacation
JoAnn B. from New Berlin, NY, United States, (Reviewed on 26 Mar 2012)
Location was great, short walk to pools and beach. The condo was the perfect size, comfortable,quiet,and with a nice problems with parking. Grocery store was close by. Did find a few problems, ants in the dish washer,kitchen sink was leaking,part of the ceiling in the bathroom was coming down, and mold around the vent in bathroom ceiling. We reported these and did get quick results for the leaking sink and ants. Would go again
Manager response Hi JoAnn - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Cinnamon Beach vacation march 10-17, 2012
A Traveler from Dubuque, IA, United States, (Reviewed on 19 Mar 2012)
we had a wonderful time. rental property could use updating of furniture. furniture and carpet dirty and worn. the outdoor facilities (ocean pool and childrens pool and walking paths) were wonderfully maintained. we were treated well. will consider coming back in the future. nice quiet spot for spring break, easy to relax.
Manager response Hi Evelyn - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Just Great, location,wheater,people working around
Richard P. from Terrebonne, Que. Canada, United States, (Reviewed on 23 Jan 2012)
memorable, hope to repeat will recommend your team as consultant working out already for next
year. hope you will reimburse me pretty soon the amount you are holding for the security damage waiver. Thanks Richard Pharand Manager response Hi Richard - Thank you for taking the time to share this information with us. We do not have a refundable security deposit. I will send you a breakdown of this by separate email. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
cinnamon beach condo
Bonnie R. from Hollidaysburg, PA, United States
Location was fantastic, condo was well laid out and convienent to beach, shopping. Management team was very attentive and professional. Only down was furniture worn out and dirty,no place to sit and relax, mattress so broken down my husband had to barracade himself with pillows to prevent rolling out of bed. However the condo itself was immaculate.
Manager response Hi Bonnie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Another happy rental
A Traveler from Toronto, ON, Canada, (Reviewed on 08 May 2012)
3rd time we have been at this complex. Always a great experience
Manager response Hi Stephen - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great vacation
JoAnn B. from New Berlin, NY, United States, (Reviewed on 26 Mar 2012)
Location was great, short walk to pools and beach. The condo was the perfect size, comfortable,quiet,and with a nice problems with parking. Grocery store was close by. Did find a few problems, ants in the dish washer,kitchen sink was leaking,part of the ceiling in the bathroom was coming down, and mold around the vent in bathroom ceiling. We reported these and did get quick results for the leaking sink and ants. Would go again
Manager response Hi JoAnn - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Cinnamon Beach vacation march 10-17, 2012
A Traveler from Dubuque, IA, United States, (Reviewed on 19 Mar 2012)
we had a wonderful time. rental property could use updating of furniture. furniture and carpet dirty and worn. the outdoor facilities (ocean pool and childrens pool and walking paths) were wonderfully maintained. we were treated well. will consider coming back in the future. nice quiet spot for spring break, easy to relax.
Manager response Hi Evelyn - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Just Great, location,wheater,people working around
Richard P. from Terrebonne, Que. Canada, United States, (Reviewed on 23 Jan 2012)
memorable, hope to repeat will recommend your team as consultant working out already for next
year. hope you will reimburse me pretty soon the amount you are holding for the security damage waiver. Thanks Richard Pharand Manager response Hi Richard - Thank you for taking the time to share this information with us. We do not have a refundable security deposit. I will send you a breakdown of this by separate email. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
cinnamon beach condo
Bonnie R. from Hollidaysburg, PA, United States
Location was fantastic, condo was well laid out and convienent to beach, shopping. Management team was very attentive and professional. Only down was furniture worn out and dirty,no place to sit and relax, mattress so broken down my husband had to barracade himself with pillows to prevent rolling out of bed. However the condo itself was immaculate.
Manager response Hi Bonnie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Condo!
Courtney H. from King, NC, United States, (Reviewed on 31 Oct 2011)
This was a great unit! Everything was clean and a very spacious unit. The only suggestion I would make would be that the dining room and living room furniture may need updating. It's not in terrible condition but could use a cleaning. Thank you so much for helping us have a great vacation!
Manager response Hi Courtney - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Exactly what was promoted
A Traveler from Jonesville, NC, United States, (Reviewed on 14 Sep 2011)
We visited during a slow period (weekend after labor day) and the complex was very quiet. Exactly what we hoped for. If the condos were full, I can see how the pools would be a little bit too small to accommodate, but we only had to share the pool with
about 4-5 other groups and it was perfectly fine. Excellent quality of accommodations and amenities. Very impressed that the condo came with enough linens, hand soap and dish soap. Beach was great! Will definitely return. The beds in 943 were a tiny bit uncomfortable but I think it's because I am used to a Sleep Number bed and one of the other beds had a squeeky mattress. Manager response Hi Michelle - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
East Coast Jem
Kenneth W. from Spring Hill, Fl, United States, (Reviewed on 07 Sep 2011)
Everything was wonderful. The unit was very clean and accomodating. The area and amenities such as pools, snack bar, gym, game room all excellent and close enough to walk. The beach was GREAT !
Manager response Hi Ken - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Muneeza M.
Muneeza M. from Brampton, ON, United States, (Reviewed on 01 Aug 2011)
Manager response Hi Muneeza - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Brooksville, FL, United States, (Reviewed on 20 Jul 2011)
Manager response Hi Donald - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Sabrina M.
Sabrina M. from Coeburn, VA, United States, (Reviewed on 05 Jul 2011)
Enjoyed the privacy and location. We will definitely visit again. Only negative comment was having to pay the toll every time reentered the community via the toll bridge. However, I didnt take time to find out if there was an alternate entry to avoid the toll bridge. Enjoyed the security. Pools and Beach was clean and nice.
Manager response Hi Sabrina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
The living room furniture was not very comfortable and not conducive to having little children sitting on.
A Traveler from Homerville, GA, United States, (Reviewed on 29 Jun 2011)
Manager response Hi Wilson - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the furniture issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
beach side fun...
A Traveler from Cocoa, Fl, United States, (Reviewed on 02 Jun 2011)
if you want to grill, bring a portable grill and setup on the beach. Grilling is NOT allowed on the property. A separate kiddie pool and adult pool provides a tailored experience. the workout room is small, yet functional. the balcony is large! while kayaking out on the water, we saw dolphin, turtles, jellyfish, and fish schools.
the location is close to publix, JTs seafood shack, and Hammock Wine and cheese. Manager response Hi Chris - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
overall very good stay-a few suggestions
A Traveler from Long Sault, ON, Canada, (Reviewed on 18 Apr 2011)
we were given the wrong phone # which was a very upsetting, and inconvenient and potentially dangerous situation. Our family were unable to contact us, until we realized something was terribly wrong.
We were having difficulty reaching a 'live' person when we had concerns. A bridge toll pass should be included with the rental fee. Do not agree with the pool policy of not bringing your own beveredges/ food to the pool area, especially with dietary restrictions. Manager response Hi Doug - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize that you were given the wrong phone # for the condo. We have now corrected this in our system. I will communicate your comments to the Cinnamon Beach club house which sets the rules for their facility. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Calgary, AB, Canada, (Reviewed on 31 Dec 2010)
Manager response Hi Elisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Vacation somewhere new
Angela Y. from Somerset, KY, United States, (Reviewed on 26 Jul 2010)
We enjoyed our stay. The beach and area was wonderful.The condo was great (The only thing the Masterbed was a litte more firm then we are used to, would maybe suggest a mattress top) but other than that it was great.
Manager response Hi Angela - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Review by Shannon R.
Shannon R. from duncan, sc, United States, (Reviewed on 05 Jul 2010)
My family loved cinnamon beach. OUr rental property was convienent to the beach and amenities. It had plenty of room for my family, and we felt at home. The property had everything we needed in terms of preparing our meals etc. We are looking for next years vacation there already and we just got back.
Manager response Hi Shannon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Great Place to Stay
A Traveler from Pulaski, TN, United States, (Reviewed on 01 Jul 2010)
Our stay was wonderful. The only complaint that I have is that the water pressure in the shower was a little weak.
Manager response Hi Kimberly - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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