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Sorry! The property is showing as unavailable. Please arrive and/or depart on a Saturday. You can also Call or Email Us.
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Sorry! The property is showing as unavailable. Please arrive and/or depart on a Saturday. You can also Call or Email Us.
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BELLA HARBOR
Kathy D. from Hamilton, OH, United States
THE CONDO ITSELF WAS PERFECT AND WELL APPOINTED. THE GROUNDS WERE A MAJOR DISAPPOINTMENT,LOOKED LIKE A WAR ZONE, DIRTY & UNMANICURED. THE POOL HAD NO CHAIRS, STREAM CONNECTING POOL W/ HOT TUB(GUESS YOU WOULD CALL IT THAT, NOT HOT WAS COLD), WAS A GREEN SWAMP. CALLED MGMT COMPANY TO INFORM THEM WE WERE ON WAS TO DISNEY WHEN WE REALIZED THE COFFEE POT WHICH DID NOT TURN SELF OFF WAS STILL ON ONLY TO GET BACK HOME @ 2AM TO A COFFEE POT STILL ON. GLAD DIDN;T HAVE A FIRE.
Manager response Hi Kathy - Thank you for taking the time to share this information with us. I apologize for the grounds and property issues. We will contact the association management regarding htis. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Bella Harbor 105
A Traveler from Lake Orion, MI, United States
Found several things in need of repair. Never received a key for the mailbox after three inquiries. Phone was repaired after two weeks of a four-week stay.
Manager response Hi David - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards. I have already contracted my General Manager to review everything and to get these fixed. I will email you directly a discount for this. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Summer with the Grandkids
Nancy W. from Cody, WI, United States, (Reviewed on 26 Aug 2010)
I was very happy with the condo, thank you for providing such a great place to stay at a great price.
Manager response Hi Nancy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
wow
Cheryl H. from Columbus, OH, United States, (Reviewed on 08 Jul 2010)
We so enjoyed the condo, it was beautiful and everyone was so helpful in helping us with any issues we had. We really enjoyed our stay. Thank you so much. We hope to stay again soon.
Manager response Hi Cheryl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
BELLA HARBOR
Kathy D. from Hamilton, OH, United States
THE CONDO ITSELF WAS PERFECT AND WELL APPOINTED. THE GROUNDS WERE A MAJOR DISAPPOINTMENT,LOOKED LIKE A WAR ZONE, DIRTY & UNMANICURED. THE POOL HAD NO CHAIRS, STREAM CONNECTING POOL W/ HOT TUB(GUESS YOU WOULD CALL IT THAT, NOT HOT WAS COLD), WAS A GREEN SWAMP. CALLED MGMT COMPANY TO INFORM THEM WE WERE ON WAS TO DISNEY WHEN WE REALIZED THE COFFEE POT WHICH DID NOT TURN SELF OFF WAS STILL ON ONLY TO GET BACK HOME @ 2AM TO A COFFEE POT STILL ON. GLAD DIDN;T HAVE A FIRE.
Manager response Hi Kathy - Thank you for taking the time to share this information with us. I apologize for the grounds and property issues. We will contact the association management regarding htis. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Bella Harbor 105
A Traveler from Lake Orion, MI, United States
Found several things in need of repair. Never received a key for the mailbox after three inquiries. Phone was repaired after two weeks of a four-week stay.
Manager response Hi David - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards. I have already contracted my General Manager to review everything and to get these fixed. I will email you directly a discount for this. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Summer with the Grandkids
Nancy W. from Cody, WI, United States, (Reviewed on 26 Aug 2010)
I was very happy with the condo, thank you for providing such a great place to stay at a great price.
Manager response Hi Nancy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
wow
Cheryl H. from Columbus, OH, United States, (Reviewed on 08 Jul 2010)
We so enjoyed the condo, it was beautiful and everyone was so helpful in helping us with any issues we had. We really enjoyed our stay. Thank you so much. We hope to stay again soon.
Manager response Hi Cheryl - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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