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Sorry! The property is showing as unavailable. Please arrive and/or depart on a Saturday. You can also Call or Email Us.
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review
David M. from Clifton, NJ, United States
ok not worth the money
Manager response Hi David - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great stay, a few issues
A Traveler from Deland, Florida, United States, (Reviewed on 19 Jul 2011)
FYI. I had a couple of problems with the rental which I think you should be aware of to insure happier renters in the future. Instruction from I-295 states drive Eastbound on Palm Coast Parkway and turn right on Palm Harbor Drive. Good so far! Bullet b. states you will drive UNDER the Palm Coast Parkway bridge. I did, and was way past the entrance to 100 Palm Harbor Parkway. The entrance is BEFORE you reach the the bridge.
When I arrived at the rental there were two lockboxes. One had alphanumeric codes and one did not. Our code was H1207. I tried the box with the alphabet and numbers and got "error". I made several attempts with the same results. I did not initially try the other box because there was no "H". We called the management number and they stated they would call maintenance. One hour later I called the maintenance number and through our conversation learned they had been called,but were not on the way to help us ,but the other lockbox was the one that held the key. The "H" was their internal code for Home and didn't have anything to do with the code to get the key. It shouldn't be that difficult or confusing to get in. The unit itself was fine. Very clean and neat, and we enjoyed our stay very much. Couple of minor issues such as light bulbs out and couldn't figure out how to operate the DVD. No big deal. I would not hesitate to recommend the rental to my friends. Manager response Hi Edward - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues and the driving directions issues. This is highly unusual. This is not up to standards and I will email you a discount. I will discuss this with my VP of Operations to get this fixed. I sincerely apologize again. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Harborside Village 5
Susan S. from Ponte Verda Beach, FL, United States, (Reviewed on 07 Jul 2011)
1. the lockbox information was confusing.
2. i would refrain from calling this luxury. my friends were staying in luxury just down the street. It was nicely decorated and it was comfortable and it was close to my friends. If I was staying for the beach I would not rate the location as desirable. Manager response Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the mattress issues. I have already contacted my property manager to look at this. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Best Location in Palm Coast
Debbie S. from Kanata, Ontario, Canada, (Reviewed on 08 Apr 2011)
We stayed at harborside village for the month of March and had a wonderful vacation. The location of the villa was ideal for us as golfers (one within walking distance) and serveral others within a ten minute drive. The villa itself was very clean and quite fact this villa is ideal for families or couples that want privacy or space. The master bedroom is plenty big and located on the ground floor while the 2nd and 3rd bedrooms (both very large) are on the second floor with a huge bathroom in the center which has access from either room. The beds were all very comfortable and the kitchen was very well stocked (compared to countless other vacation rentals we have had). It was one of the few locations we found that allowed you to grill in your backyard....a definite for us. The only minor nusances were the fact that the backyard is accessed through the master bedroom and the TV in the living room is wall mounted on the stairwell wall and really only viewable by two people sitting on the loveseat (otherwise the view was obstructed by the staircase railing).
The property management company and owner were excellent. We only had a couple of issues on our arrival and both were dealt with immediately. A special thanks to Justine and Rebecca at Vacation Rental Pros. Manager response Hi Debbie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
review
David M. from Clifton, NJ, United States
ok not worth the money
Manager response Hi David - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great stay, a few issues
A Traveler from Deland, Florida, United States, (Reviewed on 19 Jul 2011)
FYI. I had a couple of problems with the rental which I think you should be aware of to insure happier renters in the future. Instruction from I-295 states drive Eastbound on Palm Coast Parkway and turn right on Palm Harbor Drive. Good so far! Bullet b. states you will drive UNDER the Palm Coast Parkway bridge. I did, and was way past the entrance to 100 Palm Harbor Parkway. The entrance is BEFORE you reach the the bridge.
When I arrived at the rental there were two lockboxes. One had alphanumeric codes and one did not. Our code was H1207. I tried the box with the alphabet and numbers and got "error". I made several attempts with the same results. I did not initially try the other box because there was no "H". We called the management number and they stated they would call maintenance. One hour later I called the maintenance number and through our conversation learned they had been called,but were not on the way to help us ,but the other lockbox was the one that held the key. The "H" was their internal code for Home and didn't have anything to do with the code to get the key. It shouldn't be that difficult or confusing to get in. The unit itself was fine. Very clean and neat, and we enjoyed our stay very much. Couple of minor issues such as light bulbs out and couldn't figure out how to operate the DVD. No big deal. I would not hesitate to recommend the rental to my friends. Manager response Hi Edward - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues and the driving directions issues. This is highly unusual. This is not up to standards and I will email you a discount. I will discuss this with my VP of Operations to get this fixed. I sincerely apologize again. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Harborside Village 5
Susan S. from Ponte Verda Beach, FL, United States, (Reviewed on 07 Jul 2011)
1. the lockbox information was confusing.
2. i would refrain from calling this luxury. my friends were staying in luxury just down the street. It was nicely decorated and it was comfortable and it was close to my friends. If I was staying for the beach I would not rate the location as desirable. Manager response Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the mattress issues. I have already contacted my property manager to look at this. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Best Location in Palm Coast
Debbie S. from Kanata, Ontario, Canada, (Reviewed on 08 Apr 2011)
We stayed at harborside village for the month of March and had a wonderful vacation. The location of the villa was ideal for us as golfers (one within walking distance) and serveral others within a ten minute drive. The villa itself was very clean and quite fact this villa is ideal for families or couples that want privacy or space. The master bedroom is plenty big and located on the ground floor while the 2nd and 3rd bedrooms (both very large) are on the second floor with a huge bathroom in the center which has access from either room. The beds were all very comfortable and the kitchen was very well stocked (compared to countless other vacation rentals we have had). It was one of the few locations we found that allowed you to grill in your backyard....a definite for us. The only minor nusances were the fact that the backyard is accessed through the master bedroom and the TV in the living room is wall mounted on the stairwell wall and really only viewable by two people sitting on the loveseat (otherwise the view was obstructed by the staircase railing).
The property management company and owner were excellent. We only had a couple of issues on our arrival and both were dealt with immediately. A special thanks to Justine and Rebecca at Vacation Rental Pros. Manager response Hi Debbie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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