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Sorry! The property is showing as unavailable. Please arrive and/or depart on a Saturday. You can also Call or Email Us.
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great group gathering spot
A Traveler from Madison, AL, United States, (Reviewed on 07 May 2012)
We had a fabulous time and I would definitely recommend this company and house to a friend or family. There was more than enough room for our large group. The only thing missing was washcloths.
Loved Heaven on Earth!
Sara S. from Goffstown, NH, United States, (Reviewed on 23 Apr 2012)
This was a great house for our large, multi-generational family. Great kitchen and convenient shopping. Pool table was a big hit. The heated pool, the beach, and the fabulous weather made for an excellent vacation. Just a few minor maintenance and supply issues which are addressed in a separate e-mail. We will be back for sure.
Manager response Hi Sara - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spring break
Wendell B. from Rochester, IN, United States, (Reviewed on 19 Apr 2012)
We had a very nice time. The elevator did not work which was inconvenant.
the kitchen could have had more pans and skillets. very nice location. Manager response Hi Wendell - Thank you for taking the time to share this information with us. I apologize for the elevator issues. I have already contacted my property manager and the elevator is now fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great location but less than impressive beach home
A Traveler from Jacksonville, Florida, United States
Multi-Generational Family Celebration. Not what you would expect for a beach property in this price point in our family's opinion with several issues surrounding working air conditioning on all three levels (all three fixed on last night of stay), non-working outdoor grill (no tank although someone left two used mini table top grills) and no WiFi connection (as identified in listing). It should be noted that the local property manager was very helpful and expressed concern which made the issues somewhat easier to tolerate but disappointing non the less when reading other reviews that identified similar issues.
Manager response Hi David - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed, and they have been addressed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
The Line Forms Here
Virginia V. from St johns, FL, United States, (Reviewed on 06 Jan 2012)
that house is named correctly,,,HEAVEN ON EARTH! Thank you.
Manager response Hi Jini - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
great group gathering spot
A Traveler from Madison, AL, United States, (Reviewed on 07 May 2012)
We had a fabulous time and I would definitely recommend this company and house to a friend or family. There was more than enough room for our large group. The only thing missing was washcloths.
Loved Heaven on Earth!
Sara S. from Goffstown, NH, United States, (Reviewed on 23 Apr 2012)
This was a great house for our large, multi-generational family. Great kitchen and convenient shopping. Pool table was a big hit. The heated pool, the beach, and the fabulous weather made for an excellent vacation. Just a few minor maintenance and supply issues which are addressed in a separate e-mail. We will be back for sure.
Manager response Hi Sara - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spring break
Wendell B. from Rochester, IN, United States, (Reviewed on 19 Apr 2012)
We had a very nice time. The elevator did not work which was inconvenant.
the kitchen could have had more pans and skillets. very nice location. Manager response Hi Wendell - Thank you for taking the time to share this information with us. I apologize for the elevator issues. I have already contacted my property manager and the elevator is now fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great location but less than impressive beach home
A Traveler from Jacksonville, Florida, United States
Multi-Generational Family Celebration. Not what you would expect for a beach property in this price point in our family's opinion with several issues surrounding working air conditioning on all three levels (all three fixed on last night of stay), non-working outdoor grill (no tank although someone left two used mini table top grills) and no WiFi connection (as identified in listing). It should be noted that the local property manager was very helpful and expressed concern which made the issues somewhat easier to tolerate but disappointing non the less when reading other reviews that identified similar issues.
Manager response Hi David - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed, and they have been addressed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
The Line Forms Here
Virginia V. from St johns, FL, United States, (Reviewed on 06 Jan 2012)
that house is named correctly,,,HEAVEN ON EARTH! Thank you.
Manager response Hi Jini - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Family Get-together
Jennie Dianne H. from Powder Springs, GA, United States, (Reviewed on 09 Dec 2011)
There were a few things lacking, but as a whole one word to describe this property is AWESOME.
Manager response Hi Jennie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Heaven On Earth
Rachel B. from Powell Butte, OR, United States, (Reviewed on 01 Dec 2011)
My family enjoyed our time at Heaven on Earth. Overall it was a positive experience and found the property spacious enough for 18 people. We were, however, disappointed that the pool was not heated as the web indicated, the dryer did not work properly and the kitchen should have been better equipped. I was most unhappy that we called the management company twice to request the temp. in the pool be raised and was assured we would be called back to resolve the matter. I never received a return call and therefore we were unable to use the pool as it was just to cold.
Manager response Hi Rachel - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. This is not up to standards. I have already contacted my property manager and the owner to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Brown family 2011 Beach Vacation
Thomas B. from Prosperity, SC, United States, (Reviewed on 28 Sep 2011)
See separate email
Manager response Hi Thomas - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
HOE Retreat
A Traveler from Chandler, AZ, United States, (Reviewed on 11 Sep 2011)
Great house, fabulous location. Cleaning crew did not prepare the house well for our arrival, but Jim, the property mgr, was AWESOME at responding quickly to correct, and was helpful throughout our stay. We would definitely consider returning when next
in Florida. Manager response Hi Kathleen - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great family vacation in a good house.
A Traveler from Ormond Beach, FL, United States, (Reviewed on 02 Aug 2011)
The kitchen was lacking in certain conveniences that you would expect in a house like this and one of the upstairs bedrooms has a full size bed. Other than that it was excellent.
Manager response Hi Barbara - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Granddaughters' Plans
Janice D. from Altoona, Iowa, United States, (Reviewed on 19 Jun 2011)
My 10- and 12-year-old granddaughters informed me that they are saving their $$ so they can buy this property and have already save nearly $200!! It was a huge hit for our entire family, 13 of us including 6 granddaughters from 14 to 1 year old. Delightful property. Thank you.
Manager response Hi Janice - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
We had a wonderful time. It was nice to have a swimming pool as well as the beach. The sunrises were magnificent.
Pamela H. from Augusta, GA, United States, (Reviewed on 13 Jun 2011)
We loved the residential feel of the beach. No condos near by, so not many people on the beach. It was almost as if we had the whole beach to ourselves. The only really negative about the place was the brokern refridgerator. The small replacement in the foyer was not larger enough and had no icemaker. Buying ice every other day was somewhat inconvenient. Overall, though, we enjoyed ourselves immensely and would not hesitate to plan another family vacation there.
Manager response Hi Pamela - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Columbia, SC, United States, (Reviewed on 16 May 2011)
The property manager was very helpful. The house was very clean. The following were some problems that should be addressed:(1) the dishwasher was not working so we had to do dishes for 11 adults until Thursday. I did suspect that had not been reported. Many in our party thought we should be compensated for this. (2) the large refrigerater was broken and a smaller one placed in teh entrance hall. This would have been a problem if 20 guests had been using the property. (3) There were not enough towels and washclothes or extra sheets for 11 people let alone 20 as advertised. (4) The kitchen was beautiful but there was not enough pots and pans and cooking and baking pans to cook for 11 people let alone 20.
An additional suggestion, would be to have an instruction book to explain the setup for the hot tub and pool heating system. Justin, the property manager, was very helpful and VERY pleasant everytime we called. It would not have been as pleasant a stay without his help. Thank you, We would call your agency again. Sharon Young Manager response Hi Sharon and Richard - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintnenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Many places don't live up t their photos on the web, however this rental exceeded it's photo representation. The property management was phenomenal.
Mark L. from Lewisville, NC, United States, (Reviewed on 18 Apr 2011)
Manager response Hi Mark - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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