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Sorry! The property is showing as unavailable. Please arrive and/or depart on a Saturday. You can also Call or Email Us.
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Beautiful Home
Karen S. from Port Charlotte, FL, United States, (Reviewed on 21 May 2012)
the home was Beautiful, needs a few things, hand towels,& face cloths,dish towels for the kitchen, sunloungers, light weight pool chairs,acrylic dishes and glasses for outdoor dining. THE TV WAS SO COMPLICATED, DID NOT WORK PROPERLY OUR WHOLE WEEK, MANAGEMENT DID NOT KNOW HOW TO OPERATE EITHER. THE POOL WAS DIRTY AND WAS IN NEED OF A NEW FILTER, GOT CLEANED THE THURSDAY BEFORE WE LEFT,ONLY ON MY INSISTENCE. (My husband spent up wards of 45 mins, trying to clean pool/filter, and the spa only worked a couple of times, no heat.) There was no welcome pack, to advise how to work anything in the house, the management didnt even know the telephone number ( not listed at the house)so we had to give out our cell phones for them to call me back, and I called them on my cell phone LONG DISTANCE charges to me. We feel for the price we paid, some reimbursement should be offered to compensate us for frustration re: pool and Tv situation.
Kevin was very helpful.
Beautiful Home
Karen S. from Howell, MI, United States, (Reviewed on 17 Apr 2012)
The home was beautiful, but all the electronics is very confusing. It was difficult to turn on the TV's, music, etc. Especially learning on getting the hot tub to work. Could use new pots and pans, EVERYTHING sticks to them and they are hard to clean. Other then being too electronic savvy the home was wonderful and everything we expected. It said we could use the facilities at Cinnamon beach but when we went up there they said we could not get in without a membership card and when I call the 800 # to find out how we get the card I was told that the owner did not belong to the facility.
Manager response Hi Karen - Thank you for taking the time to share this information with us. I apologize for the kitchenware and electronics issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Amazing home away from home!
A Traveler from Johns Creek, GA, United States, (Reviewed on 26 Mar 2012)
Our vacation was perfect! The rental was a clean, beautifully decorated, perfectly appointed, "smart house" with upscale amenities in a lovely gated community.
The house is walking distance to the beach, close to a grocery store, near restaurants ~ perfect in every way. We would love to go back again and again! Manager response Hi Carla - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo,, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Luxury Living
Glenna D. from Metcalf, ON, United States, (Reviewed on 29 Feb 2012)
The property was very luxurios yet homey at the same time. We really enjoyed the hot tub and cabana. We appreciated the top notch kitchen and laundry ameneties,flat screen tv's, out door living spaces etc....However there were a lot of electronic glitches with the tv/stereo, and spa set ups that got rather frustrating at times. The maintanance guys were very helpful and courtious.I did take offence to the condesending manner in which I was spoken to by one of the girls in the office when calling for assistance with the electronics remotes though(the maintenance guys were very empathetic to this when we brought it to their attention).
Also I was not told prior to arrival about the alarm system and I had specifically asked about it via email prior to our trip. As well as the checkout procedure was not the smoothest in the fact that we could not reopen the lock box to put the key in it upon our departure, so we were put in an awkward position as to what to do with the key; we chose the safest option and locked it in the house in an visible location for the staff). Overall though we had a great time at this beautiful property,situated in a very quiet gated community. Manager response Hi Glenna - Thank you for taking the time to share this information with us. I apologize for the lock and remote issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Beautiful Home
Karen S. from Port Charlotte, FL, United States, (Reviewed on 21 May 2012)
the home was Beautiful, needs a few things, hand towels,& face cloths,dish towels for the kitchen, sunloungers, light weight pool chairs,acrylic dishes and glasses for outdoor dining. THE TV WAS SO COMPLICATED, DID NOT WORK PROPERLY OUR WHOLE WEEK, MANAGEMENT DID NOT KNOW HOW TO OPERATE EITHER. THE POOL WAS DIRTY AND WAS IN NEED OF A NEW FILTER, GOT CLEANED THE THURSDAY BEFORE WE LEFT,ONLY ON MY INSISTENCE. (My husband spent up wards of 45 mins, trying to clean pool/filter, and the spa only worked a couple of times, no heat.) There was no welcome pack, to advise how to work anything in the house, the management didnt even know the telephone number ( not listed at the house)so we had to give out our cell phones for them to call me back, and I called them on my cell phone LONG DISTANCE charges to me. We feel for the price we paid, some reimbursement should be offered to compensate us for frustration re: pool and Tv situation.
Kevin was very helpful.
Beautiful Home
Karen S. from Howell, MI, United States, (Reviewed on 17 Apr 2012)
The home was beautiful, but all the electronics is very confusing. It was difficult to turn on the TV's, music, etc. Especially learning on getting the hot tub to work. Could use new pots and pans, EVERYTHING sticks to them and they are hard to clean. Other then being too electronic savvy the home was wonderful and everything we expected. It said we could use the facilities at Cinnamon beach but when we went up there they said we could not get in without a membership card and when I call the 800 # to find out how we get the card I was told that the owner did not belong to the facility.
Manager response Hi Karen - Thank you for taking the time to share this information with us. I apologize for the kitchenware and electronics issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Amazing home away from home!
A Traveler from Johns Creek, GA, United States, (Reviewed on 26 Mar 2012)
Our vacation was perfect! The rental was a clean, beautifully decorated, perfectly appointed, "smart house" with upscale amenities in a lovely gated community.
The house is walking distance to the beach, close to a grocery store, near restaurants ~ perfect in every way. We would love to go back again and again! Manager response Hi Carla - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo,, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Luxury Living
Glenna D. from Metcalf, ON, United States, (Reviewed on 29 Feb 2012)
The property was very luxurios yet homey at the same time. We really enjoyed the hot tub and cabana. We appreciated the top notch kitchen and laundry ameneties,flat screen tv's, out door living spaces etc....However there were a lot of electronic glitches with the tv/stereo, and spa set ups that got rather frustrating at times. The maintanance guys were very helpful and courtious.I did take offence to the condesending manner in which I was spoken to by one of the girls in the office when calling for assistance with the electronics remotes though(the maintenance guys were very empathetic to this when we brought it to their attention).
Also I was not told prior to arrival about the alarm system and I had specifically asked about it via email prior to our trip. As well as the checkout procedure was not the smoothest in the fact that we could not reopen the lock box to put the key in it upon our departure, so we were put in an awkward position as to what to do with the key; we chose the safest option and locked it in the house in an visible location for the staff). Overall though we had a great time at this beautiful property,situated in a very quiet gated community. Manager response Hi Glenna - Thank you for taking the time to share this information with us. I apologize for the lock and remote issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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