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Wonderful Beach Vacation
Karen H. from Jacskonville, Fl, United States, (Reviewed on 09 May 2012)
This house was everything we had hoped for. Clean and wonderfully located. If I had to come up with any criticisms, it would be the quantity of paper products supplied. When you stay at a hotel you are not expected to bring your own toilet paper. Also, for a home that accommodates 11 people, we were only allowed 3 cars on the property which is pretty unrealistic. There was plenty of room for the 6 cars we had. We had to park cars a few blocks away in public parking. But if you can deal with those issues, this is a great place!
Great House!
A Traveler from Alpharetta, GA, United States, (Reviewed on 28 Feb 2012)
I stayed in this house for our wedding week with family. It was absolutely beautiful. The house was very clean and I loved the kitchen! We had about 8 adults, and everyone was very comfortable. I would say that any number over that may be a tight squeeze. I would recommend this house to anyone, and definitely stay in it again.
Manager response Hi June - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Left much to be desired!
A Traveler from Lakeland, FL, United States
The location of this property was excellent. The beach is beautiful and the house is directly on the beach. The house itself is nice looking but the condition of the house left much to be desired. The floors were extremely dirty. We could not walk around barefoot. Our feet would get completely dirty. They felt slimey and gross. The water in the house smelled horrible. Almost like sewer water. We did not feel clean after bathing. The sheets and towels did not seem clean either. In fact there were hairs on our sheets when we first unmade the bed! On our last morning there, a construction crew entered the house while we were still sleeping. They apologized and left saying they were told that the property was vacant. The price of the house is also VERY misleading. They say it costs $300 a night yet we paid nearly double that when they tacked on an almost $300 cleaning fee (?!), almost $200, nonrefundable damage fee and a variety of high taxes etc... I would not have minded the cleaning fee if the unit had actually been clean! While we loved the location, we would stay at this unit again. We would use another rental company and find another house.
Manager response Hi Raquel - Thank you for taking the time to share this information with us. I apologize for the maintenance and exterior window cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A Perfect Holiday
MaryJo D. from Orlando , FL, United States, (Reviewed on 30 Dec 2011)
I cannot say enough good things about this property. It was exactly what I was looking for and a great place to bring my family together for a special time. The view was magnificent and the sunrises were beautiful. There was plenty of space with living areas on both floors and it was very well maintained. I would go again in a heartbeat.
Manager response Hi Mary Jo - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Family reunion
A Traveler from Jacksonville, FL, United States, (Reviewed on 20 Oct 2011)
This view is awesome. Everyone in our group had a great time. As mention in other reviews, the floors could have been a little cleaner and the furniture is starting to look dated and dingy on the main floor and bottom floor. The kitchen was wonderful and very well equipped. Overall We had a wonderful experience with this rental. The view and the deck overlooked any flaws this house might have had.
Manager response Hi Thane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Wonderful Beach Vacation
Karen H. from Jacskonville, Fl, United States, (Reviewed on 09 May 2012)
This house was everything we had hoped for. Clean and wonderfully located. If I had to come up with any criticisms, it would be the quantity of paper products supplied. When you stay at a hotel you are not expected to bring your own toilet paper. Also, for a home that accommodates 11 people, we were only allowed 3 cars on the property which is pretty unrealistic. There was plenty of room for the 6 cars we had. We had to park cars a few blocks away in public parking. But if you can deal with those issues, this is a great place!
Great House!
A Traveler from Alpharetta, GA, United States, (Reviewed on 28 Feb 2012)
I stayed in this house for our wedding week with family. It was absolutely beautiful. The house was very clean and I loved the kitchen! We had about 8 adults, and everyone was very comfortable. I would say that any number over that may be a tight squeeze. I would recommend this house to anyone, and definitely stay in it again.
Manager response Hi June - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Left much to be desired!
A Traveler from Lakeland, FL, United States
The location of this property was excellent. The beach is beautiful and the house is directly on the beach. The house itself is nice looking but the condition of the house left much to be desired. The floors were extremely dirty. We could not walk around barefoot. Our feet would get completely dirty. They felt slimey and gross. The water in the house smelled horrible. Almost like sewer water. We did not feel clean after bathing. The sheets and towels did not seem clean either. In fact there were hairs on our sheets when we first unmade the bed! On our last morning there, a construction crew entered the house while we were still sleeping. They apologized and left saying they were told that the property was vacant. The price of the house is also VERY misleading. They say it costs $300 a night yet we paid nearly double that when they tacked on an almost $300 cleaning fee (?!), almost $200, nonrefundable damage fee and a variety of high taxes etc... I would not have minded the cleaning fee if the unit had actually been clean! While we loved the location, we would stay at this unit again. We would use another rental company and find another house.
Manager response Hi Raquel - Thank you for taking the time to share this information with us. I apologize for the maintenance and exterior window cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A Perfect Holiday
MaryJo D. from Orlando , FL, United States, (Reviewed on 30 Dec 2011)
I cannot say enough good things about this property. It was exactly what I was looking for and a great place to bring my family together for a special time. The view was magnificent and the sunrises were beautiful. There was plenty of space with living areas on both floors and it was very well maintained. I would go again in a heartbeat.
Manager response Hi Mary Jo - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Family reunion
A Traveler from Jacksonville, FL, United States, (Reviewed on 20 Oct 2011)
This view is awesome. Everyone in our group had a great time. As mention in other reviews, the floors could have been a little cleaner and the furniture is starting to look dated and dingy on the main floor and bottom floor. The kitchen was wonderful and very well equipped. Overall We had a wonderful experience with this rental. The view and the deck overlooked any flaws this house might have had.
Manager response Hi Thane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
beautiful view, needs some changes. doesn't sleep 11 adults.
Kristi N. from Knoxville, TN, United States
downstairs room-no outlets in bath & bedroom. No adequate ventilation-hot. no towel rack in MBR. Only sleeps 7 adults comfortably.nice kitchen & living area.beach nice.would stay again if changes made in above issues,otherwise would not.
Manager response Hi Kristi - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to fix. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Ashland, OH, United States, (Reviewed on 10 Aug 2011)
There weren't enough faceclothes. Should be one facecloth for each towel. No outlets in the lower bedroom and needs a lamp on the bedside table in the lower bedroom. Particularly with the light switch being in the garage. Loved the view.
Manager response Hi Roberta - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the lack of wash clothes. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Wonderful Vacation!
A Traveler from Orlando, FL, United States, (Reviewed on 02 Aug 2011)
This was a wonderful house in a great location! The house was clean and well kept. The location is close to everything in St. Augustine! I would rent this property again!
Manager response Hi Lisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
My only complaint is that the fourth bedroom was the size of a walk in closet.. It was in a great location and the views were incredible. .
Linda F. from Starke, Florida, United States, (Reviewed on 01 Aug 2011)
Manager response Hi Linda - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Property Manager
Ed P. from Florence, Kentucky, United States, (Reviewed on 04 Jul 2011)
Property Manager made this a good experience. House is strangely configured and the steps from the 2nd floor to first floor are filthy carpet that dump you into a 1 car garage... then the door from the garage on the first floor dumps you into the BR with double bed. Strange configuration. The second and third floors were nicely setup with great views of the ocean; however, floor clenliness was bad. We bought a swiffer and mopped all the floor on all three floors multiple times to get it clean. We were short of towels but the property manager quickly responded and rectified the situation. Beach area was beautiful. Very Calm ocean with wide beach. Very Relaxing.
Manager response Hi Ed - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the cleaning issues on the floor. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Cary W.
Cary W. from Galva, Illinois, United States, (Reviewed on 01 Jul 2011)
Manager response Hi Cary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Nice Views!!!!
A Traveler from Carrollton, GA, United States, (Reviewed on 22 Jun 2011)
This was our first trip to this area of Florida and we throughly enjoyed it. We felt as if we were miles away from the hustle and bustle of the more commercial areas yest we only had to drive about 8-10 minutes to be in the idst of everything. The home was unique, even though the setting of the downstairs area was a bit disappointing at first. As our week progressed, however, we didn't mind the being set apart from the rest of the family. The view to the beaches and waterways were magnificent. The property management was helpful both before and during our stay. We truly enjoyed our family vacation.
Manager response Hi Elizabeth - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Debra S.
Debra S. from Ponte Vedra Beach, FL, United States, (Reviewed on 06 Jun 2011)
Not having a grill was very disappointing. Also, we had to take our garbage to the dump, because the note on the fridge was not clear about the correct loacation for garbage pick-up. Other than these issues, everything was great!
Manager response Hi Debra - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the missing grill issues. I have already contacted my property manager to get this fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Connie F.
Connie F. from Auburndale, FL, United States, (Reviewed on 21 May 2011)
If you want to be on the Ocean and close to restaurants, historical sites, and things to do it is ideal. We love the atmosphere of St. Augustine, We've been before and will be back. Thank you.
Manager response Hi Monica - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Patrick K.
Patrick K. from Jacksonville, Fl, United States, (Reviewed on 22 Sep 2010)
Manager response Hi Patrick - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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