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Location was great, furniture and beds need to be updated
Michael A. from Mount Airy, GA, United States, (Reviewed on 03 Mar 2012)
Finding condo and location was great. Furniture all needs to be updated.....but overall,for the price it was fine
Manager response Hi Michael - Thank you for taking the time to share this information with us. I apologize for the bedding issues. I have already contacted my property manager to discuss with the owner. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Location, this unit in extreme need of TLC
Ronald S. from Lakeview, OH, United States
This is a great location,and Island House is a very nice complex, but our condo needs a lot of TLC, Living room furniture is very uncomfortable, linens are very worn, patio screen falls off when you try to open it,towel bars held together with duct tape....etc
VRP was a pleasure to deal with, we plan to come back here in the fall,but stay in a different condo Manager response Hi Ron - Thank you for taking the time to share this information with us. I apologize for the maintenance and cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very very good rentral company bad house conditions
Julien R. from Montreal, CA, United States, (Reviewed on 16 Sep 2011)
Manager response Hi Julien - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
perfect location, needs interior updating
Gina P. from Abingdon, Maryland, United States, (Reviewed on 18 Aug 2011)
Overall satisfied. I am however disappointed in the so called king size bed. The bed is very uncomfortable and is two twin beds put together. My parents stayed in 211 A for same price and had better quality furniture and bedding. It seems almost as if
207 is merely for renting purposes and does not have the same level of quality as the other rentals. This room needs updates. Would definitely stay at island house again but would not stay in 207A Manager response Hi Gina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the bedding issues. Each of our condos are individually owned and decorated. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Location - Needs new beds and linens
A Traveler from Suwanee, Georgia, United States, (Reviewed on 01 Aug 2011)
This is a very nice unit with a BEAUTIFUL view of the ocean, feels very homy with one exception: very old and cheap beds, pillows and linens. I will gladly rent it again but next time I am bringing my own pillows. If it had new beds and a more comfortable couch downstairs, it would be absolutely perfect but even "as is", it is a good value for the $$$
Manager response Hi Anastasia - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the bedding issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Location was great, furniture and beds need to be updated
Michael A. from Mount Airy, GA, United States, (Reviewed on 03 Mar 2012)
Finding condo and location was great. Furniture all needs to be updated.....but overall,for the price it was fine
Manager response Hi Michael - Thank you for taking the time to share this information with us. I apologize for the bedding issues. I have already contacted my property manager to discuss with the owner. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Location, this unit in extreme need of TLC
Ronald S. from Lakeview, OH, United States
This is a great location,and Island House is a very nice complex, but our condo needs a lot of TLC, Living room furniture is very uncomfortable, linens are very worn, patio screen falls off when you try to open it,towel bars held together with duct tape....etc
VRP was a pleasure to deal with, we plan to come back here in the fall,but stay in a different condo Manager response Hi Ron - Thank you for taking the time to share this information with us. I apologize for the maintenance and cleaning issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very very good rentral company bad house conditions
Julien R. from Montreal, CA, United States, (Reviewed on 16 Sep 2011)
Manager response Hi Julien - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
perfect location, needs interior updating
Gina P. from Abingdon, Maryland, United States, (Reviewed on 18 Aug 2011)
Overall satisfied. I am however disappointed in the so called king size bed. The bed is very uncomfortable and is two twin beds put together. My parents stayed in 211 A for same price and had better quality furniture and bedding. It seems almost as if
207 is merely for renting purposes and does not have the same level of quality as the other rentals. This room needs updates. Would definitely stay at island house again but would not stay in 207A Manager response Hi Gina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the bedding issues. Each of our condos are individually owned and decorated. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Location - Needs new beds and linens
A Traveler from Suwanee, Georgia, United States, (Reviewed on 01 Aug 2011)
This is a very nice unit with a BEAUTIFUL view of the ocean, feels very homy with one exception: very old and cheap beds, pillows and linens. I will gladly rent it again but next time I am bringing my own pillows. If it had new beds and a more comfortable couch downstairs, it would be absolutely perfect but even "as is", it is a good value for the $$$
Manager response Hi Anastasia - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the bedding issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
unit needs a shave and a haircut
Robert T. from Jacksonville, Florida, United States
The unit is located well, but it is in need of a lot of defered maintenance. Also the concrete stairs up to the unit are outside of proper design code and are treacherous. The stairs are the reason that I would never recommend this unit to anyone. I am a retired engineer and builder.
Manager response Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Furniture and door
A Traveler from Cartersville, GA, United States
The furniture was very uncomfortable and the new sliding glass door would not lock. The view was great and the condo was overall nice but it was hard to really relax on the very uncomfortable couch and chairs in the living room.... The sliding glass door on the main level seemed to be new but I was not able to get it locked....
Manager response Hi Gary - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
beautiful beach and view
A Traveler from Mt Carmel, IL, United States, (Reviewed on 06 Jun 2011)
The pool was great the walk to the beach a little warm on the feet but overall we had a great time. Thank you for a great week.
Manager response Hi Zed - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Daniel S.
Daniel S. from Prudenville, Michigan, United States, (Reviewed on 17 May 2011)
Manager response Hi Daniel - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Ed M.
Ed M. from Crawfordsville, Indiana, United States, (Reviewed on 20 Oct 2010)
Manager response Hi Ed - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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