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Lovely and Relaxing
Christine B. from Clifton Park, NY, United States, (Reviewed on 11 May 2012)
Perfect location. Beautiful beach. Clean and well stocked. I worried that a "pet friendly" condo might be a little stinky from less trained pets. This was nice and clean smelling. Other than an odd, extra sofa, I had no complaints.
Manager response Hi Christine - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
st augustine vacation
A Traveler from Cookeville, Tennessee, United States, (Reviewed on 27 Nov 2011)
a really great vacation, nice and close to the beach. the apt could use some basic cleaning supplies so we could "clean up" during the week. I thought having to have a key to use the beach access was very annoying and seemed unnecessary. It would be nice if the back sliding door was accessible with a key instead of walking around to the front from the beach to unlock the door. Not sure what the $45.00 nonrefundable damage fee was about, seemed like just another way to increase rental income.
but we had a great time. Manager response Hi Deborah - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
St.Augustine vacation 2011
A Traveler from apison, Tennessee, United States, (Reviewed on 20 Sep 2011)
Had a real good time, close to pool and beach.
Manager response Hi Joya - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Too bad you can't smell a picture
A Traveler from dacula, GA, United States
Not only was the carpet visibly dirty, the odor was so strong that we had to buy a candle and burn it the entire week - that didn't even help. The odor in the master bedroom was very musty/moldy - probably due to the gap between the exterior wall and baseboard with apparent water leakage. Everything in the condo just felt dirty - not necessarily from poor housekeeping, just worn, dated, stained, and old. The plastic adirondak chair on that patio was cracked in several places - a clear liability if used. I did not realize that "pet friendly" also meant "nasty". This was our first experience with a pet friendly condo and if this is the standard, it will be our last.
Manager response Hi Steve - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and the cleaning issues. This is not up to standards at all. I sincerely apologize. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
St Augustine Trip
Michael S. from West Hartford, Connecticut, United States, (Reviewed on 04 Jul 2011)
Great vacation, everthing was in order. The only reason I give the property manager a 4 instead of 5 is that we never had to communicate with them directly ( which is ok), but everything went very well. I'd go again!
Manager response Hi Michael - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Lovely and Relaxing
Christine B. from Clifton Park, NY, United States, (Reviewed on 11 May 2012)
Perfect location. Beautiful beach. Clean and well stocked. I worried that a "pet friendly" condo might be a little stinky from less trained pets. This was nice and clean smelling. Other than an odd, extra sofa, I had no complaints.
Manager response Hi Christine - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
st augustine vacation
A Traveler from Cookeville, Tennessee, United States, (Reviewed on 27 Nov 2011)
a really great vacation, nice and close to the beach. the apt could use some basic cleaning supplies so we could "clean up" during the week. I thought having to have a key to use the beach access was very annoying and seemed unnecessary. It would be nice if the back sliding door was accessible with a key instead of walking around to the front from the beach to unlock the door. Not sure what the $45.00 nonrefundable damage fee was about, seemed like just another way to increase rental income.
but we had a great time. Manager response Hi Deborah - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
St.Augustine vacation 2011
A Traveler from apison, Tennessee, United States, (Reviewed on 20 Sep 2011)
Had a real good time, close to pool and beach.
Manager response Hi Joya - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Too bad you can't smell a picture
A Traveler from dacula, GA, United States
Not only was the carpet visibly dirty, the odor was so strong that we had to buy a candle and burn it the entire week - that didn't even help. The odor in the master bedroom was very musty/moldy - probably due to the gap between the exterior wall and baseboard with apparent water leakage. Everything in the condo just felt dirty - not necessarily from poor housekeeping, just worn, dated, stained, and old. The plastic adirondak chair on that patio was cracked in several places - a clear liability if used. I did not realize that "pet friendly" also meant "nasty". This was our first experience with a pet friendly condo and if this is the standard, it will be our last.
Manager response Hi Steve - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance and the cleaning issues. This is not up to standards at all. I sincerely apologize. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
St Augustine Trip
Michael S. from West Hartford, Connecticut, United States, (Reviewed on 04 Jul 2011)
Great vacation, everthing was in order. The only reason I give the property manager a 4 instead of 5 is that we never had to communicate with them directly ( which is ok), but everything went very well. I'd go again!
Manager response Hi Michael - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Lake Park, GA, United States, (Reviewed on 28 Jun 2011)
Manager response Hi Rose - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Washington, GA, United States, (Reviewed on 27 Jun 2011)
Manager response Hi Lisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
WONDERFUL VACATION
Paula C. from Bremen, Georgia, United States, (Reviewed on 14 Jun 2011)
Condo was everything the advertisement and pictures showed. Had a GREAT time. I would definitely recommend. Looking forward to returning next year. Thanks VRP!
Manager response Hi Paula - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Meredith B.
Meredith B. from Alachua, Florida, United States, (Reviewed on 09 May 2011)
We had a fantastic time! The beach was beautiful, steps from the well maintained pool and hot tub. We will definitely be coming back next year. The only discrepancies we found were the blender was broken, half the toaster worked, there was no broom to clean with and the vacuum was not working. Just little things. Thanks for the great time!
Manager response Hi Meredith - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Village Club 014
KAREN E. from warner robins, ga, United States, (Reviewed on 08 Sep 2010)
Condo was wonderful. Very spacious, clean, and fully stocked. The location is central to everything. We had a great holiday weekend.
Manager response Hi Karen - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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