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Sorry! The property is showing as unavailable. Please arrive and/or depart on a Saturday. You can also Call or Email Us.
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Mixed blessings
Susan L. from Louisville, KY, United States, (Reviewed on 01 May 2012)
When we arrived to pick up the keys to the condo, there were none in the box as the instructions had said. After a lady inside looked through numerous shoeboxes she found only one key (the second key was delivered to us within 2 hrs) When we got to the condo, the housekeeper stated we would have to wait another 30 min. until she finished (we arrived after 3:00p.m. as per instructions) When we finally got in the cable was not hooked up to any of the TV's and the shower in the master bath was miserable, absolutely no water pressure. I called maintenance that day (Saturday) and did not get seen until Monday. Granted it was Easter, but after every call I was assured someone would be there within 2 hrs.Other than this, the condo was fine, beach access was great and the kitchen was well stocked with cookware.
Manager response Hi Susan - Thank you for taking the time to share this information with us. I apologize for the maintenance. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Village J14
A Traveler from Nort Andover, MA, United States, (Reviewed on 26 Apr 2012)
This unit has great location for pool lovers. Interior is a little dated, and eliminating the shag carpet would be a huge improvement. It just makes the place feel dirty. Kitchen is just adequately stocked with utensils. Master bath shower does not work at all. No radio or CD player, so no music. TV is small and dated. Ocean Village is a very clean, conveniently located and well kept property. I would stay here again if they make a few improvements to the unit.
Manager response Hi Ken - Thank you for taking the time to share this information with us. I apologize for the bathroom drain issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Property Review
John S. from Camden, NY, United States, (Reviewed on 05 Apr 2012)
We had a great stay. The only negative was that the kitchen cooking pots, pans and knives need updating.
Manager response Hi John - Thank you for taking the time to share this information with us. I apologize for the kitchenware. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Village
Alan T. from Marshfield, WI, United States, (Reviewed on 13 Mar 2012)
We enjoyed our stay at Ocean Village Club. The week was great. We were close to St. Augustine; we were close to a variety of resturants; and, of course, we were right on the beach. We look to return.
Manager response Hi Alan - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Condo Needs Updating!!!!
Joseph G. from Tonawanda, NY, United States, (Reviewed on 03 Mar 2012)
For the most part we had a wonderful vacation, although the condo needs some updating especially some comfortable furniture. The sofa was very narrow and hard as a rock. The green chairs were OK but date back to the 80's. One of the outside chairs were cracked so the two of us could not sit outside together. Washer and dryer were extremely noisy so we had to do laundry when we were out of the condo.
Manager response Hi Joseph - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Mixed blessings
Susan L. from Louisville, KY, United States, (Reviewed on 01 May 2012)
When we arrived to pick up the keys to the condo, there were none in the box as the instructions had said. After a lady inside looked through numerous shoeboxes she found only one key (the second key was delivered to us within 2 hrs) When we got to the condo, the housekeeper stated we would have to wait another 30 min. until she finished (we arrived after 3:00p.m. as per instructions) When we finally got in the cable was not hooked up to any of the TV's and the shower in the master bath was miserable, absolutely no water pressure. I called maintenance that day (Saturday) and did not get seen until Monday. Granted it was Easter, but after every call I was assured someone would be there within 2 hrs.Other than this, the condo was fine, beach access was great and the kitchen was well stocked with cookware.
Manager response Hi Susan - Thank you for taking the time to share this information with us. I apologize for the maintenance. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Village J14
A Traveler from Nort Andover, MA, United States, (Reviewed on 26 Apr 2012)
This unit has great location for pool lovers. Interior is a little dated, and eliminating the shag carpet would be a huge improvement. It just makes the place feel dirty. Kitchen is just adequately stocked with utensils. Master bath shower does not work at all. No radio or CD player, so no music. TV is small and dated. Ocean Village is a very clean, conveniently located and well kept property. I would stay here again if they make a few improvements to the unit.
Manager response Hi Ken - Thank you for taking the time to share this information with us. I apologize for the bathroom drain issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Property Review
John S. from Camden, NY, United States, (Reviewed on 05 Apr 2012)
We had a great stay. The only negative was that the kitchen cooking pots, pans and knives need updating.
Manager response Hi John - Thank you for taking the time to share this information with us. I apologize for the kitchenware. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Village
Alan T. from Marshfield, WI, United States, (Reviewed on 13 Mar 2012)
We enjoyed our stay at Ocean Village Club. The week was great. We were close to St. Augustine; we were close to a variety of resturants; and, of course, we were right on the beach. We look to return.
Manager response Hi Alan - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Condo Needs Updating!!!!
Joseph G. from Tonawanda, NY, United States, (Reviewed on 03 Mar 2012)
For the most part we had a wonderful vacation, although the condo needs some updating especially some comfortable furniture. The sofa was very narrow and hard as a rock. The green chairs were OK but date back to the 80's. One of the outside chairs were cracked so the two of us could not sit outside together. Washer and dryer were extremely noisy so we had to do laundry when we were out of the condo.
Manager response Hi Joseph - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
January Stay
Thomas G. from Plymouth, MA, United States, (Reviewed on 31 Jan 2012)
Vacation Pros was exceptional. DVD did not work, hopefully called it in and got a fine repalcescemenmt cherrfullyn and promptly installed. My unit was a little tired, very
clea, and we loved the beach. Will try tp rent from you again. Manager response Hi Thomas - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
nice place for vacation! :)
Damir B. from Kentwood, MI, United States, (Reviewed on 11 Jul 2011)
just add internet service at resort
Manager response Hi Damir - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
We were very impressed with the cleanliness of this rental. It was well stocked and very comfortable. We liked the proximity to the heated pool as April can be a chilly month. Our kids loved it!
Staci J. from Lake City, FL, United States, (Reviewed on 14 Apr 2011)
Manager response Hi Staci - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. We do manage properties closer to the beach. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Okay place...might want to keep looking..
Jean H. from Tampa, FL, United States
We thought the place was ok. It would have been nice to have full rolls of toilet paper and some dish soap so we didn't have to run to the store right away. The 10am check out on Sunday was a shock and not at all convenient. The beach is beautiful, about a 10 minute walk.
Manager response Hi Jean - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. i apologize for the issues with the low supplies. I will talk to house keeping about this. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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