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Good to be back at OVC
A Traveler from Springfield, OH, United States, (Reviewed on 20 May 2012)
As previous owners we were delighted to see the excellent condition of the complex! I liked the tile floors & love the screened porch. This unit is equipped nicely, but decor is a bit dated. As a pet friendly unit the vacuum needs attachments, as we discovered there was dog hair on the sofa. Room darkening drapes would be a welcome addition for the master bedroom. We would stay in this unit again as the location was convenient and had WiFi. Thanks for a nice vacation!!!
Great stay at the beach
A Traveler from Acworth, GA, United States, (Reviewed on 23 Apr 2012)
The overall experience was great. Since you wanted us to start a load of laundry before we left, it would have been nice if you had some laundry detergent in the unit. We had to go buy some. The toilet in the guest bathroom ran continuously until I adjusted the float valve. I suspect the repair will be temporary and you should probably replace the valve to prevent wasting a lot of water. I also had to secure the closer for the screen door at the front entry as it was about to fall off where it was screwed to the door jamb.
Manager response Hi Carol - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Village J16
Collette T. from niskayuna, NY, United States, (Reviewed on 16 Apr 2012)
Excellent location; kitchen very well supplied. Needs a new DVD player for LR television.
Manager response Hi Collette - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
After 7 years of going to OVC this will be my last...
Deborah W. from Fort Wayne, IN, United States
Things are going downhill fast. NO hot tub, appliances very old, dishwasher was a dinosaur. Ads say 3 pools, really only 2, and 1 is too cold to swim in, so EVERYONE was at the heated pool (bring your towel to lay on, chairs go quickly.) The kitchen drawers and cabinets were so dirty, we washed everything before we used it. (Got pictures to prove it.) The bedding was ancient and we didn't use the bedspreads - ugh... Normally we would find games, movies, thinks to keep the kids occupied but not a this rental.
Manager response Hi Deborah - Thank you for taking the time to share this information with us. I apologize for the hot tub that was removed from the property. I also apologize for the kitchen cabinets. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
best vacation ever
Dave D. from Sto, OH, United States, (Reviewed on 01 Apr 2012)
The unit was very clean and well stock with pots, linens, very close walk to the beach and the people in the complex were very friendly and our puppy really like it to. We would most likely rental from you and go back to the same complex again
Manager response Hi Dave - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Good to be back at OVC
A Traveler from Springfield, OH, United States, (Reviewed on 20 May 2012)
As previous owners we were delighted to see the excellent condition of the complex! I liked the tile floors & love the screened porch. This unit is equipped nicely, but decor is a bit dated. As a pet friendly unit the vacuum needs attachments, as we discovered there was dog hair on the sofa. Room darkening drapes would be a welcome addition for the master bedroom. We would stay in this unit again as the location was convenient and had WiFi. Thanks for a nice vacation!!!
Great stay at the beach
A Traveler from Acworth, GA, United States, (Reviewed on 23 Apr 2012)
The overall experience was great. Since you wanted us to start a load of laundry before we left, it would have been nice if you had some laundry detergent in the unit. We had to go buy some. The toilet in the guest bathroom ran continuously until I adjusted the float valve. I suspect the repair will be temporary and you should probably replace the valve to prevent wasting a lot of water. I also had to secure the closer for the screen door at the front entry as it was about to fall off where it was screwed to the door jamb.
Manager response Hi Carol - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ocean Village J16
Collette T. from niskayuna, NY, United States, (Reviewed on 16 Apr 2012)
Excellent location; kitchen very well supplied. Needs a new DVD player for LR television.
Manager response Hi Collette - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
After 7 years of going to OVC this will be my last...
Deborah W. from Fort Wayne, IN, United States
Things are going downhill fast. NO hot tub, appliances very old, dishwasher was a dinosaur. Ads say 3 pools, really only 2, and 1 is too cold to swim in, so EVERYONE was at the heated pool (bring your towel to lay on, chairs go quickly.) The kitchen drawers and cabinets were so dirty, we washed everything before we used it. (Got pictures to prove it.) The bedding was ancient and we didn't use the bedspreads - ugh... Normally we would find games, movies, thinks to keep the kids occupied but not a this rental.
Manager response Hi Deborah - Thank you for taking the time to share this information with us. I apologize for the hot tub that was removed from the property. I also apologize for the kitchen cabinets. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
best vacation ever
Dave D. from Sto, OH, United States, (Reviewed on 01 Apr 2012)
The unit was very clean and well stock with pots, linens, very close walk to the beach and the people in the complex were very friendly and our puppy really like it to. We would most likely rental from you and go back to the same complex again
Manager response Hi Dave - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Vacation
A Traveler from Decatur, IL, United States, (Reviewed on 19 Mar 2012)
Overall the property was great!! The only issue was the couches were not clean and very uncomfortable.
Manager response Hi Victor - Thank you for taking the time to share this information with us. I apologize for the couch issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A Wonderful Vacation Setup
A Traveler from North Huntington, PA, United States, (Reviewed on 12 Mar 2012)
Great internet connection. Could use a kingsize bed.Other than the bed everything was great.
Manager response Hi Kathleen - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Unit j16 at Ocean Village Club
A Traveler from Lusby, MD, United States, (Reviewed on 23 Jan 2012)
We rented Unit j16 at Ocean Village Club. The apartment was very clean, in excellent material condition, and well equipped. The only problem we had was with the coffee maker. I had to jerry-rig the coffee basket valve with a toothpick. However, that is a $20 kitchen item that would have been replaced if "management" had known about it.
Overall, the condo was very nice..location great.. One other item...there is a massive maintenance program going on, with balcony decks being chiseled up with jack-hammers in a number of building, including J.. There were very loud noises at times. I realize this was a matter beyond control of the owner or the rental manager. Manager response Hi Tim - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. We will replace the coffee maker. The building maintenance program is almost finished! I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Alachua, FL, United States, (Reviewed on 08 Aug 2011)
Manager response Hi Jean - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Family Retreat
A Traveler from Hampton, Georgia, United States, (Reviewed on 19 Jun 2011)
Typically, my family visit Clearwater on vacation; however, this year we decided to take a budget cut/economic relief vacation--we ended up in St. Augustine. And I am so glad that we did. The condo was very affordable and clean. It was extremely nice to have the pool right outside of our building and the ocean a short walking distance away. I also enjoyed being able to drive onto the beach as a second option. I would gladly stay at this condo again next year : )
Manager response Hi Sheila - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Best vacations ever.
Alicia R. from Marietta, GA, United States, (Reviewed on 15 Jun 2011)
I will recommend this property to any one, it was great, the lock at the front door got jam, we call and one hour later it was fixed. Great service.We will be back soon.Great CUSTOMER SERVICE.
Manager response Hi Alicia - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A relaxed stay
Liyuan M. from Oviedo, FL, United States, (Reviewed on 09 May 2011)
I will come back again.
Manager response Hi Liyuan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A great time at St. Augustine Beach!
A Traveler from Alamo, GA, United States, (Reviewed on 09 Sep 2010)
Our condo was very nice and clean. Certainly enjoyed our stay and will plan on a visit to St. Augustine again and stay at Ocean Village. Thanks!
Manager response Hi Phyllis - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
We had a really enjoyable time. Therre was construction at the condo, and the noise started very early Otherwise very nice..
A Traveler from Owingsville, KY, United States, (Reviewed on 26 Jul 2010)
Manager response Hi Lisa - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issues with the maintenance on the outside. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Great place to stay. Very clean with plenty of linens, and a well stocked kitchen. We would stay there again!! The pools were great. And the beach was beautiful!!
Margaret B. from Stow, OH, United States, (Reviewed on 23 Apr 2010)
We had a few glitches. Our key was not in the lock box, and the mode of entry into the pools had changed. One phone
Manager response Hi Margaret - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the key issue. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Hurry, this coupon expires on May 31, 2010. Thank you again. Steve Milo,
Ocean Village J16 (4-3 to 4-9)
Dawn T. from Wooster, OH, United States, (Reviewed on 19 Apr 2010)
Our condo was described very well from the pictures. It was very well maintained and equipped. The pool was very nice and taken care of very well. The Guard and other people were polite and helpful with any questions we had. Our stay was very pleasant and we would enjoy coming back again! Ours thanks go out to the owners of the condo for lending their home to us to vacation and visit our daughter.
Manager response Hi Paul and Dawn - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Hurry, this coupon expires on May 31, 2010. Thank you again. Steve Milo,
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