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Outstanding Vacation!!!
gina s. from winchester, KY, United States, (Reviewed on 09 Apr 2012)
Great to deal with. I would suggest to update emergency number provided I had to call several people to figure out were my keys were had no idea the office was in a seperate location. Took me 2 hours to get the right person. Once I got the right person he was helpful and even called me later to make sure I found the office and my keys. Other than that great experience
Manager response Hi Gina - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spy Glass Unit 14
A Traveler from Green Cove Spring, FL, United States, (Reviewed on 22 Feb 2012)
Very nice. Hope to go back again in the future and spend more time, not just a weekend.
Manager response Hi Monica - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Our First Vacation In Florida
James L. from Climax Springs, MO, United States, (Reviewed on 19 Feb 2012)
It was our first time to rent a vacation home, or to visit Florida for any time. The Spyglass had everything we needed to enjoy our stay. The beach was great. We are planning on coming back next year, and will stay in 14 again.
Manager response Hi James - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spyglass 14
Brandon R. from Tacoma, WA, United States, (Reviewed on 18 Oct 2011)
This place was perfect. Not too close to the major tourist spots so the beach was nice and private, great condo which was nice and clean when we arrived... couldn't have been happier.
Manager response Hi Brandon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Close to Perfect
Paula M. from Kingsport, TN, United States, (Reviewed on 01 Aug 2011)
Enjoyed our stay in St. Augustine. The condo was Wonderful! It was very roomy and clean. The layout of the condo was unique from others we had stayed in. It was nice that it had a home-like feel with pictures of the owners. The condo had everything...kitchen items, plenty of towels, internet, etc. We knew that we were not in an ocean front condo, but had hoped that we could at least view the ocean. The only thing lacking was a TV in the second bedroom. Also, the ice maker didn't work properly (but we had read that was a possibility from the other reviews - so no big deal...we just bought a bag of ice.) Besides that it was close to perfect!
Manager response Hi Paula - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Outstanding Vacation!!!
gina s. from winchester, KY, United States, (Reviewed on 09 Apr 2012)
Great to deal with. I would suggest to update emergency number provided I had to call several people to figure out were my keys were had no idea the office was in a seperate location. Took me 2 hours to get the right person. Once I got the right person he was helpful and even called me later to make sure I found the office and my keys. Other than that great experience
Manager response Hi Gina - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spy Glass Unit 14
A Traveler from Green Cove Spring, FL, United States, (Reviewed on 22 Feb 2012)
Very nice. Hope to go back again in the future and spend more time, not just a weekend.
Manager response Hi Monica - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Our First Vacation In Florida
James L. from Climax Springs, MO, United States, (Reviewed on 19 Feb 2012)
It was our first time to rent a vacation home, or to visit Florida for any time. The Spyglass had everything we needed to enjoy our stay. The beach was great. We are planning on coming back next year, and will stay in 14 again.
Manager response Hi James - I just read your comments, and I want to thank you for the great input. At VRP we take our customers' feedback very seriously, and to show our thanks, I'd like to give you a coupon code good for 10% off your next rental. When you reserve your property, just enter rebook10. Hope to see you and your family again soon! --Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spyglass 14
Brandon R. from Tacoma, WA, United States, (Reviewed on 18 Oct 2011)
This place was perfect. Not too close to the major tourist spots so the beach was nice and private, great condo which was nice and clean when we arrived... couldn't have been happier.
Manager response Hi Brandon - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Close to Perfect
Paula M. from Kingsport, TN, United States, (Reviewed on 01 Aug 2011)
Enjoyed our stay in St. Augustine. The condo was Wonderful! It was very roomy and clean. The layout of the condo was unique from others we had stayed in. It was nice that it had a home-like feel with pictures of the owners. The condo had everything...kitchen items, plenty of towels, internet, etc. We knew that we were not in an ocean front condo, but had hoped that we could at least view the ocean. The only thing lacking was a TV in the second bedroom. Also, the ice maker didn't work properly (but we had read that was a possibility from the other reviews - so no big deal...we just bought a bag of ice.) Besides that it was close to perfect!
Manager response Hi Paula - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spyglass 14
A Traveler from Ocala, FL, United States, (Reviewed on 26 Jul 2011)
With the exception of all the steps in the unit, and all the steps to the beach....our vacation was SPECTACULAR.
Manager response Hi Dianne - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. We do have properties closer to the beach, but they are more money. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very nice and I would stay again.
Renee L. from Jacksonville, FL, United States, (Reviewed on 18 Jul 2011)
Would have liked a pull out couch in the living room for quest, and the master king bed matress is alittle worn. Overall it was decorated very nice and the beach area is clean and relaxing along with a clean pool and well maintained landscape.
Manager response Hi Renee - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spyglass 14
A Traveler from Canton, GA, United States, (Reviewed on 19 Jun 2011)
We were very happy with the condo and had a wonderful vacation. We would come back to the condo next year!
Manager response Hi Rob - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A pleasant change of pace.
Ann M. from Woodbury Hill, CT, United States, (Reviewed on 20 May 2011)
by and large we were satisfied, The lack of toilet paper was a nuisance. Since two of the guests were senior citizens the stairs presented a difficulty. Location was fine ease of attaining keys was great, weather beautiful, fully equipped kitchen a plus and a half.
Manager response Hi Ann - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very Happy
Dean H. from Cornwall, New York, United States, (Reviewed on 25 Apr 2011)
My family was very happy with our vacation. We had never booked anything with VP and had never been to Crescent beach so we were not sure what to expect. Everything was perfect. Clean, convenient, nice location, service, everything was great and we are looking forward to our next trip to Florida. Thanks.
Manager response Hi Dean - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spyglass Unit 14 was fun to enter for the first time. The layout if different from most condo's especially using 3 floors. Basement was great for dumping beach stuff, spiral up to living floor which was comfortable (could have used another LR chair)
Heather S. from Troy, Michigan, United States, (Reviewed on 11 Apr 2011)
kitchen had everything we needed, but ice maker was broken. Bedrooms upstairs were very comfortable. Nice to have the fans, another TV, and 2 full bathrooms. We loved the colors and wall hangings throughout the condo. Were told there was a whirlpool in the pool but there was not. were also told the internet was broken but we got it working! And it worked all week.
Only thing missing was a guest book and menu suggestions that can be useful. Clean & fresh condo. We loved the area, perfect sand beach (4.6 miles to inlet and back on foot) and pool. Landscape is pretty too & well maintained. Unit is not on ocean but we knew that. Great vacation in a beautiful condo. Manager response Hi Heather - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Quiet complex, well maintained, clean, good location
A Traveler from smyrna, ga, United States, (Reviewed on 28 Feb 2011)
The condo itself was quiet, clean, well maintained and comfortable. The complex was safe, quiet and friendly. It's within a few short miles to local restaurants, gas and convienence stores.
That being said, I don't feel the property should advertise having ocean views since the view of the ocean is so limited. One of the main reasons I wanted to rent this condo versus other properties was because it offered internet access. On the second day of my stay I realized the internet acess was not working. I reported this to the property manager immediately. They would talk with the owner and ask how to access the internet and call me back. I didn't hear from them again. Overall the stay was good but I really needed to have internet access for business reasons. Manager response Hi Polly - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I sincerely apologize for the internet issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Beautiful condo
Tom E. from Norwich, On, Canada, (Reviewed on 04 Jan 2011)
You couldn't ask for a better location, on one of the nicest beaches I have ever seen, you can walk for miles.
Very clean and tidy condo, very private with the two storey setup. Love having a ensuite bathroom, with another for the other bedroom. Manager response Hi Tom - I just received your wonderful feedback and wanted to personally thank you for taking the time to fill out our survey. I have already contacted my property manager about this. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great location
Kerry G. from Marietta, GA, United States, (Reviewed on 08 Sep 2010)
We always try to stay at the St. Augustine Ocean & Raq. club. It is very near everything and within walking distance to some great places to eat. The complex is secure, so we have always felt safe. Great place to stay.
Manager response Hi Kerry - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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