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Sorry! The property is showing as unavailable. Please arrive and/or depart on a Saturday. You can also Call or Email Us.
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Great location but.......
A Traveler from Westminister, CO, United States, (Reviewed on 20 Dec 2011)
We rented this house to have a house close to the the beach for a family reunion. We absolutely loved the location but we had several issues with the overall maintenance condition of the house and customer servce. It started with the key not being where they said it would be and having to have someone come over at 10pm after a day of travel to give us the key. The fridge wouldn't close properly & the freezer did not keep things cold enough so our ice cream was soupy. We rented over Thanksgiving and the oven stopped working. Then the maintenance company did come and fix it but we continued to have issues. Also, the sliding doors were hard to close and open. Finally, we accidentally left a dvd disc in the dvd player and I called the next day to check on it and the person from vacationrentalpros said they would get right back to me. After several days I called again and they said the same. It has now been a month and no one has called even just to say they couldn;t find it. So while overall I give this property a thumbs up I feel with some basic maintenance and some better customer service it could have been much better.
Manager response Hi Philip - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ladies Golf Weekend
Tracey H. from Nottingham, Maryland, United States
My ladies golf group travels twice a year. We like to rent homes so that we are all together. This house served its purpose but it could use some updating to its appliances. The management company did bring a new grill after a call to maintenance. The 2 bedrooms on the first floor are accessed through the garage and not connected to the main floor. The house is not located in St Augustine, approximately 15 miles south near Crescent Beach, not much in the area for entertainment.
Manager response Hi Tracey - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues with the grill and am glad we were able to fix it. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Mini Vacation
Robert M. from Kennesaw, Georgia, United States, (Reviewed on 06 Sep 2011)
I was disappointed I had to go outside to get to the bedroons downstairs. It also smelled very musty downstairs. Not enough towels and wash cloths.
Manager response Hi Debbie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issues with the towels and smell. I will contact my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
deck with a vista
A Traveler from Clarksville, GA, United States, (Reviewed on 16 Aug 2011)
Plenty of room for family and friends to gather on large deck. Beach was sparsely populated - perfect for kids and dogs to play in the surf. House had everything we needed. Possums at night going through garbage were only negative. Perhaps keep bagged
garbage in garage until garbage pick-up day. Manager response Hi Dena - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
What I didn't like about my stay
A Traveler from Wellston, OH, United States, (Reviewed on 05 Jul 2011)
My only complaint is that there was spiders & crabs in the bottom of the house (the 2 bedrooms. The naster bedroom & the bedroom with bunkbeds are upstairs. There is a bathroom down stairs between the 2 bedrooms.
Manager response Hi Tina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the insect issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great location but.......
A Traveler from Westminister, CO, United States, (Reviewed on 20 Dec 2011)
We rented this house to have a house close to the the beach for a family reunion. We absolutely loved the location but we had several issues with the overall maintenance condition of the house and customer servce. It started with the key not being where they said it would be and having to have someone come over at 10pm after a day of travel to give us the key. The fridge wouldn't close properly & the freezer did not keep things cold enough so our ice cream was soupy. We rented over Thanksgiving and the oven stopped working. Then the maintenance company did come and fix it but we continued to have issues. Also, the sliding doors were hard to close and open. Finally, we accidentally left a dvd disc in the dvd player and I called the next day to check on it and the person from vacationrentalpros said they would get right back to me. After several days I called again and they said the same. It has now been a month and no one has called even just to say they couldn;t find it. So while overall I give this property a thumbs up I feel with some basic maintenance and some better customer service it could have been much better.
Manager response Hi Philip - Thank you for taking the time to share this information with us. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Ladies Golf Weekend
Tracey H. from Nottingham, Maryland, United States
My ladies golf group travels twice a year. We like to rent homes so that we are all together. This house served its purpose but it could use some updating to its appliances. The management company did bring a new grill after a call to maintenance. The 2 bedrooms on the first floor are accessed through the garage and not connected to the main floor. The house is not located in St Augustine, approximately 15 miles south near Crescent Beach, not much in the area for entertainment.
Manager response Hi Tracey - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues with the grill and am glad we were able to fix it. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Mini Vacation
Robert M. from Kennesaw, Georgia, United States, (Reviewed on 06 Sep 2011)
I was disappointed I had to go outside to get to the bedroons downstairs. It also smelled very musty downstairs. Not enough towels and wash cloths.
Manager response Hi Debbie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the issues with the towels and smell. I will contact my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
deck with a vista
A Traveler from Clarksville, GA, United States, (Reviewed on 16 Aug 2011)
Plenty of room for family and friends to gather on large deck. Beach was sparsely populated - perfect for kids and dogs to play in the surf. House had everything we needed. Possums at night going through garbage were only negative. Perhaps keep bagged
garbage in garage until garbage pick-up day. Manager response Hi Dena - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
What I didn't like about my stay
A Traveler from Wellston, OH, United States, (Reviewed on 05 Jul 2011)
My only complaint is that there was spiders & crabs in the bottom of the house (the 2 bedrooms. The naster bedroom & the bedroom with bunkbeds are upstairs. There is a bathroom down stairs between the 2 bedrooms.
Manager response Hi Tina - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the insect issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Beautiful private beach
Bonnie K. from Tallahassee, FL, United States, (Reviewed on 08 Jun 2011)
We came Saturday of Memorial Day weekend. On Sunday evening, I found out the oven wasn't working. I called and someone came right out on Monday morning to fix it. We could get right out to the beach from the dock. The furniture was comfortable. The whole area is beautiful, and we could get into St Augustine by just a short hop up A1A.
Manager response Hi Bonnie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Winchester, MA, United States, (Reviewed on 20 May 2011)
The property was quite nice, and while we had an issue with the a/c upon check-in, we were prmptly and courteously helped and compensated for the inconvenience. The biggest drawback was the separation of the 2 downstairs bedrooms in that we had to go outside to get to them. Otherwise, we were very happy and would definitely recommend it.
Manager response Hi Shari - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Love the Place
A Traveler from Fort Lauderdale, FL, United States, (Reviewed on 15 May 2011)
Best piece of paradise. I will return.
Manager response Hi Katie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Should be called Glad Mar!
Alison J. from Muncie, In, United States, (Reviewed on 22 Jun 2010)
The pics posted of this place really doesn't do it justice because we had no idea about the huge upper and lower decks, which is where we spent most of our time. The only suggestions I would make is to add a patio dining set to the top deck and put a TV in the pink room downstairs. Other than that we had a great time and look forwarding to renting a beach house again in the future from the same company next time!
Manager response Hi Alison - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Spring Break 2010
Tim V. from Charlotte, NC, United States, (Reviewed on 12 Apr 2010)
Everything was great. The house was very clean and the inside in terrifice condition. A very good house with lots of room. We had 10 people stay and the room for kids (bunk beds and double) was a huge help. Only suggesttion would be new beds the existing are extremely firm in the downstairs rooms.
Manager response Hi Tim - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
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