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Spring Break at the Falcon House
A Traveler from Kennesaw, GA, United States, (Reviewed on 10 Apr 2012)
We had a wonderful stay at the Falcon House. The house was exactly what we had my family and I had hoped for. The house was spotless and it had all of the necessities needed for our stay.The pool was wonderful and the neighborhood was very quiet and peaceful. We enjoyed using the ferry to get to the beach and the beach was absolutely breathtaking. We had a perfect stay and would highly recommend this house. Thank you for a wonderful week.
Manager response Hi Holly - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Few "small" fixes and it woulda been perfect
Heidi H. from Niagara Falls, ONT, United States, (Reviewed on 11 Jan 2012)
The house was perfect & great location. A block & !/2 away is a ferry that's included to a beach where if you enjoy the hunt you can find sharks teeth by the jars full. The house is 10min to everything you NEED but !/2hr from mall. 40 min to Siesta beach WORTH the trip. So very very beautiful. Our subdivision is super quiet & people to the right are sweet. Next door left, house for sale & next to them (downfall) the house is a complete junk yard & eye sore. Can't see from house. Almost everything at our place was very clean but for the one side of the house by the pool. Lots of debris & old fence & rubbish. A few things in the house were loose & crooked (kitch tile floor loose, 2nd bathroom shower tiles pushed in, handles on screen doors fall off, main bedroom toilet didn't work, outside sitting area off 2nd bedroom really not nice & was kind of a mini storage room for extra doors & BBQ. Washer and drier great, fridge is new, kitch has everything & pretty good quality for a rental. I cook a lot. Lots of plates & cutlery. Were there a month & saw the grounds keepers once for 10 min & they did mostly nothing. The owner is wasting his $ on these guys, Next time they can clean the side yard. To anyone with a long ish haired dog be wherry of yard sand spurs. We're unfamiliar with them. We saw they were in the yard & the same day of arrival we saw the pool guy who called the manager & he sent maintenance to help us remedy the situation. As this problem really is mother nature, we were so happy with our quick fix. Although a few things can be changed, we had a 10 outta 10 time & loved the quietness of the area, & ferry so close by. We felt very safe there. Which is key. I'm a mid aged lady & like to jog. I had no problem in day running by myself with headphones on. Cars are courteous. If you're looking for quiet & nobody looking over your shoulder this is the place. No one will ever bother you until you call if you need anything.
Manager response Hi Heidi - Thank you for taking the time to share this information with us. I apologize for the maintenance and kitchenware issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A Memorable Holiday!!!
Raymond J. from Plantagenet, Ontario, Canada, (Reviewed on 07 Jan 2012)
December 2011 was one of the warmest on record, and we took full advantage of it! The heated pool beckoned on our arrival, and we used it every day! The ferry pass took us to an uncrowded private beach for sun, sharks' teeth, shells and fishing. Numerous bike paths in the area let us exercise while viewing alligators, eagles, and deer. Inshore charter fishing was great, and the manatee were a bonus.
We loved the quiet neighbourhood, the privacy of the back yard, taking walks with our dogs... two minor problems were taken care of by Kevin within 90 minutes of a phone call. Sure, the Falcon house could use some upgrades and repairs....but we loved every minute of our stay and plan to return to Venice. Manager response Hi Raymond - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
The Falcon is Fine Feathered
Bonnie A. from Pittsburgh, PA, United States, (Reviewed on 24 Oct 2011)
We really enjoyed this house. Very comfortable and livable. I especially liked the kitchen with its' windows overlooking the pool & patio. The pool is nice, enjoyed the sound of the waterfall. One small suggestion: the trees & bushes surrounding the pool cage need trimming as they are rubbing against the screening, also, the gutters are clogged and need cleaned due to all the leaf debris. Outdoor maintainance in Fla. is a constant challenge. Again, we really appreciated Kevin and his prompt attention to our questions and requests. He does a great job! It's always a pleasure to deal with him. Thanks! Looking forward to returning in Autumn 2012.
Manager response Hi Bonnie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Neighborhood not great. Yard and exterior need work. Also has some minor maintainence issues inside
Robert S. from Chillicothe, OH, United States, (Reviewed on 03 Mar 2011)
Met the property manager once when we had an issue w/ Internet. He was nice and helpful. However we were surprised there was no other interaction. No one asked us if we had any questions or if we needed anything. The only times we heard from property management were recorded messages over the phone. A more personal touch is needed. We didn't want to be pestered but if we hadn't had a problem with the Internet, we would have never talked to anyone from management. Also, the property needs some work. There was trash and brush piled beside the pool, virtually no grass in the yard, stained ceilings from old leaks, etc. These are minor issues, but when you're charging $5000 a month, these issues should be taken care of. We liked the layout of the house and the location was convenient. We also appreciated being able to have our dogs with us. Do you have other pet friendly properties in the Venice area?
Manager response Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. We do have more pet friendly properties. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Spring Break at the Falcon House
A Traveler from Kennesaw, GA, United States, (Reviewed on 10 Apr 2012)
We had a wonderful stay at the Falcon House. The house was exactly what we had my family and I had hoped for. The house was spotless and it had all of the necessities needed for our stay.The pool was wonderful and the neighborhood was very quiet and peaceful. We enjoyed using the ferry to get to the beach and the beach was absolutely breathtaking. We had a perfect stay and would highly recommend this house. Thank you for a wonderful week.
Manager response Hi Holly - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Few "small" fixes and it woulda been perfect
Heidi H. from Niagara Falls, ONT, United States, (Reviewed on 11 Jan 2012)
The house was perfect & great location. A block & !/2 away is a ferry that's included to a beach where if you enjoy the hunt you can find sharks teeth by the jars full. The house is 10min to everything you NEED but !/2hr from mall. 40 min to Siesta beach WORTH the trip. So very very beautiful. Our subdivision is super quiet & people to the right are sweet. Next door left, house for sale & next to them (downfall) the house is a complete junk yard & eye sore. Can't see from house. Almost everything at our place was very clean but for the one side of the house by the pool. Lots of debris & old fence & rubbish. A few things in the house were loose & crooked (kitch tile floor loose, 2nd bathroom shower tiles pushed in, handles on screen doors fall off, main bedroom toilet didn't work, outside sitting area off 2nd bedroom really not nice & was kind of a mini storage room for extra doors & BBQ. Washer and drier great, fridge is new, kitch has everything & pretty good quality for a rental. I cook a lot. Lots of plates & cutlery. Were there a month & saw the grounds keepers once for 10 min & they did mostly nothing. The owner is wasting his $ on these guys, Next time they can clean the side yard. To anyone with a long ish haired dog be wherry of yard sand spurs. We're unfamiliar with them. We saw they were in the yard & the same day of arrival we saw the pool guy who called the manager & he sent maintenance to help us remedy the situation. As this problem really is mother nature, we were so happy with our quick fix. Although a few things can be changed, we had a 10 outta 10 time & loved the quietness of the area, & ferry so close by. We felt very safe there. Which is key. I'm a mid aged lady & like to jog. I had no problem in day running by myself with headphones on. Cars are courteous. If you're looking for quiet & nobody looking over your shoulder this is the place. No one will ever bother you until you call if you need anything.
Manager response Hi Heidi - Thank you for taking the time to share this information with us. I apologize for the maintenance and kitchenware issues. I have already contacted my property manager to get these fixed. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A Memorable Holiday!!!
Raymond J. from Plantagenet, Ontario, Canada, (Reviewed on 07 Jan 2012)
December 2011 was one of the warmest on record, and we took full advantage of it! The heated pool beckoned on our arrival, and we used it every day! The ferry pass took us to an uncrowded private beach for sun, sharks' teeth, shells and fishing. Numerous bike paths in the area let us exercise while viewing alligators, eagles, and deer. Inshore charter fishing was great, and the manatee were a bonus.
We loved the quiet neighbourhood, the privacy of the back yard, taking walks with our dogs... two minor problems were taken care of by Kevin within 90 minutes of a phone call. Sure, the Falcon house could use some upgrades and repairs....but we loved every minute of our stay and plan to return to Venice. Manager response Hi Raymond - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
The Falcon is Fine Feathered
Bonnie A. from Pittsburgh, PA, United States, (Reviewed on 24 Oct 2011)
We really enjoyed this house. Very comfortable and livable. I especially liked the kitchen with its' windows overlooking the pool & patio. The pool is nice, enjoyed the sound of the waterfall. One small suggestion: the trees & bushes surrounding the pool cage need trimming as they are rubbing against the screening, also, the gutters are clogged and need cleaned due to all the leaf debris. Outdoor maintainance in Fla. is a constant challenge. Again, we really appreciated Kevin and his prompt attention to our questions and requests. He does a great job! It's always a pleasure to deal with him. Thanks! Looking forward to returning in Autumn 2012.
Manager response Hi Bonnie - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Neighborhood not great. Yard and exterior need work. Also has some minor maintainence issues inside
Robert S. from Chillicothe, OH, United States, (Reviewed on 03 Mar 2011)
Met the property manager once when we had an issue w/ Internet. He was nice and helpful. However we were surprised there was no other interaction. No one asked us if we had any questions or if we needed anything. The only times we heard from property management were recorded messages over the phone. A more personal touch is needed. We didn't want to be pestered but if we hadn't had a problem with the Internet, we would have never talked to anyone from management. Also, the property needs some work. There was trash and brush piled beside the pool, virtually no grass in the yard, stained ceilings from old leaks, etc. These are minor issues, but when you're charging $5000 a month, these issues should be taken care of. We liked the layout of the house and the location was convenient. We also appreciated being able to have our dogs with us. Do you have other pet friendly properties in the Venice area?
Manager response Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. We do have more pet friendly properties. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very Private--Ferry Experience Terrific
A Traveler from Seattle, WA, United States, (Reviewed on 03 Jan 2011)
December 2010 ended up being one of the coldest months in Florida history, but in spite of that, we enjoyed our time in the Falcon Beach home--although we used the heat inside, more than the heated pool! When weather allowed, we greatly enjoyed the ferry ride (Thank you, Captain Ralph!) to the very pristine private beach where we found more shark's teeth in one day, than would be expected at another beach in a week or more.
Kevin, the property manager, was quickly responsive in helping with the minor issues that we encountered with the pool and dishwasher. None of these were big deals, but could have become so, without his fast action in taking care of things. Thank you Kevin! It was overall a great rental experience, but I do want to add the comment that when you rent a home with "a fully equipped kitchen" I don't think that it is unreasonable to expect ice trays in the freezer. However, there were none in the Falcon house. We bought bagged iced for the time that we were there, but it would save not only money, but also resources, to be able to have a source of ice from the faucet. I would strongly recommend the purchase of cheap ice trays for the Falcon Beach home for the future. In spite of this one minor caveat,our experience was very positive. Thank you so much. Manager response Hi Martine - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the kitchenware issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Versatile home, with great lanai-pool area
Eric W. from Ann Arbor, MI, United States, (Reviewed on 06 Feb 2009)
Beautiful tile floors, a very well-equipped kitchen, and nicely separated sleeping areas are prominent features of this home. Access to a private, nearby beach is another plus. A variety of tropical plants adds floral beauty to the setting.
Manager response Hi Eric - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. Thank you again. Steve Milo,
Great for My Family
A Traveler from Cheshire, CT, United States, (Reviewed on 05 May 2008)
The home was close to Venice and Nakomis beaches. S. Venice beach had less people, but was more difficult to use due to the need for the ferry. Family chose other beaches, I went to S. Venice a few times.
A fantastic Venice property!
Thomas B. from North Adams, Massachusetts, United States, (Reviewed on 02 May 2008)
In addition to the house/location, we especially enjoyed the heated pool, the privacy and the general quietness of the neighborhood.
The owner and the property manager were helpful and did their best to ensure that everything on site was perfect.
We especially enjoyed utilizing the ferry pass and the closeness of the house to the ferry--walking distance.
They even provided excellent weather for our 7 weeks!
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