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beautiful Beaches
Katherine O. from Rochester, MI, United States, (Reviewed on 07 May 2012)
No doubt this was great vascation spot however I thought the condo could have been cleaner the walls were dirty in some places and the half bath had a bad odor... furniture and beds were worn down but the basics were there, great veiw from the condo and pool and the beach was so beautiful. We are coming back for sure next year.Location was the best not much time spend traveling in the car for resturants or shopping.
A Peaceful Time
A Traveler from Horseheads, NY, United States, (Reviewed on 20 Apr 2012)
We enjoyed our stay here. We would do this again. The location and quiet were we were hoping for.
Manager response Hi Nelson - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
I'd stay there again!
A Traveler from Cincinnati, OH, United States, (Reviewed on 18 Apr 2012)
We greatly enjoyed our stay at Island House A209. There was plenty of room for me, my husband, and our two teenagers. The condo was nicely decorated, very clean, and had a beautiful ocean view from the living room and master bedroom. If we went back to St. Augustine, we would try to stay there again.
Manager response Hi Karen - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
St Augustine in February
Dan D. from Pinckney, MI, United States, (Reviewed on 10 Mar 2012)
Things were fine. The furniture was a bit worn.
Manager response Hi Dan - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Needs a " refresh"
A Traveler from Evans, GA, United States
We really appreciated the location of the condo and the amenities were great.The view was fantastic. The kids enjoyed the swimming pool and the ping-pong table. Having washer-dryer was perfect.
This condo needs a "refresh". A new paint and maybe a new carpet. The handrail in the stairs was sticky, the fridge door was full of yellow spots as the inside of the cupboards. The master bedroom mattress has to be changed ASAP! Manager response Hi Sylvain - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
beautiful Beaches
Katherine O. from Rochester, MI, United States, (Reviewed on 07 May 2012)
No doubt this was great vascation spot however I thought the condo could have been cleaner the walls were dirty in some places and the half bath had a bad odor... furniture and beds were worn down but the basics were there, great veiw from the condo and pool and the beach was so beautiful. We are coming back for sure next year.Location was the best not much time spend traveling in the car for resturants or shopping.
A Peaceful Time
A Traveler from Horseheads, NY, United States, (Reviewed on 20 Apr 2012)
We enjoyed our stay here. We would do this again. The location and quiet were we were hoping for.
Manager response Hi Nelson - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
I'd stay there again!
A Traveler from Cincinnati, OH, United States, (Reviewed on 18 Apr 2012)
We greatly enjoyed our stay at Island House A209. There was plenty of room for me, my husband, and our two teenagers. The condo was nicely decorated, very clean, and had a beautiful ocean view from the living room and master bedroom. If we went back to St. Augustine, we would try to stay there again.
Manager response Hi Karen - Thank you for taking the time to share this information with us. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
St Augustine in February
Dan D. from Pinckney, MI, United States, (Reviewed on 10 Mar 2012)
Things were fine. The furniture was a bit worn.
Manager response Hi Dan - On behalf of all of us here at VRP, I'd like to thank you for taking the time to give us feedback about your rental experience. Our property owners really appreciate hearing what you liked and what needed improvement. To show our thanks, I'd like to offer you a discount on your next rental from VRP. When you book, use the coupon code rebook10 and enjoy a 10% discount on the rental! See you at the beach, Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Needs a " refresh"
A Traveler from Evans, GA, United States
We really appreciated the location of the condo and the amenities were great.The view was fantastic. The kids enjoyed the swimming pool and the ping-pong table. Having washer-dryer was perfect.
This condo needs a "refresh". A new paint and maybe a new carpet. The handrail in the stairs was sticky, the fridge door was full of yellow spots as the inside of the cupboards. The master bedroom mattress has to be changed ASAP! Manager response Hi Sylvain - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
We loved the view on the beach and close to everything
A Traveler from Vero Beach, FL, United States, (Reviewed on 16 Nov 2011)
We had a good time. We will return when the weather is a little warmer so we can swim and the baby can play in the ocean.
Manager response Hi Robert - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Enjoyable stay
Michael W. from Springhill, FL, United States, (Reviewed on 07 Nov 2011)
The view we had was fantastic, the property was very acceptable and the room was extremely nice. There seemed to be some remodeling going on in the club house area and hopefully this will improve things even more.
Manager response Hi Michael - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
feedback and suggestions regarding recent rental at Island House
John M. from Tallahassee, Florida, United States, (Reviewed on 25 Oct 2011)
This is a wonderful property to which we hope to return in the future. This was our 3rd rental from Vacation Rental Pros this year. EXcellent rental experience except for the non-refundable damge fee. For return customers with "a clean record" vis a vis care of the property and no previous damage, I urge you to stop charging non-refundable damage deposits. It is an additional, unwarranted charge for reliable customers. If a fee has to be charged, at least make it refundable.
Manager response Hi John - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Island House
A Traveler from Baltimore, MD, United States, (Reviewed on 03 Oct 2011)
Great time only wish the company had a person you meet rather than a mail box
Manager response Hi James - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Great Getaway
Betty K. from Live Oak, FL, United States, (Reviewed on 22 Aug 2011)
This was overall an enjoyable vacation. This unit was well equipped, the decor was very warm and inviting. The owners touch of collections of shells, books, and even a photograph saying enjoy our home, made you feel ready to relax and have a great time
at the beach. My sister was not so happy with her stay in unit 2 doors down. Manager response Hi Betty - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
vacation 2011
Joe S. from Springfield, TN, United States, (Reviewed on 08 Aug 2011)
great location , watched turtles and dolphins from bedroom balconey.only drawback alot of steps to get to beach. otherwise a great place. will definitley stay again
Manager response Hi Joe - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Can't wait to return!
A Traveler from Florence, SC, United States, (Reviewed on 18 Jul 2011)
From the moment we walked into the townhouse, we were impressed! I like the layout of the unit. The views were amazing. I loved that you could be in the kitchen cooking and STILL see the ocean! We found it very spacious for our family of four. It had all the amenities of home. There was nothing we lacked. Our only complaint (if you could call it that) was the lack of water pressure in the kitchen. There are a lot of stairs on the property but that didn't bother us. We loved the pool, playing shuffleboard and especially the awesome views from our place! You can drive on this stretch of beach if that matters to you. Our kids thought that was cool. It does however mean that it's a little farther to walk to the ocean.
We really enjoyed our stay and would highly recommend this unit. Manager response Hi Renee - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
GREAT STAY
Diana L. from Heartesville, TE, United States, (Reviewed on 11 Jul 2011)
We had a marvelous stay at this condo. It was clean, comfortable furnishings, everthing we needed to coo our meals. Just wonderful. We are from Hartsville-not, Heartesvlle. Thank you for everything
Manager response Hi Diane - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Maria C.
Maria C. from Ray City, Georgia, United States, (Reviewed on 04 Jul 2011)
Manager response Hi Maria - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Million Dollar View
A Traveler from Martinez, Georgia, United States, (Reviewed on 23 Jun 2011)
The view/location alone is worth the price of the rental and can overlook a few minor flaws. Beach Access less than 5 minutes. Beautiful beach. Pool was well maintained & large. Decor beachy, comfortable couch (someone slept on but not as a pullout). Easy transit to St. Augustine (9 miles). A/C worked well. Ceiling fans old but adequate. Quiet safe area. However, the unit needs basic updates. Cracks, paint, , rust and carpets. Beds not comfortable unless you like really firm beds. Towels were OLD and dingy and absolutely need to be replaced as well as the bathmats. Small bathrooms. Master bedroom too crowded with king bed, armoire and chair though view is spectacular of beach. 2nd Bedroom is roomy w/twin beds. TV was quirky to figure out how to change from cable to DVD. Overall an above average place to stay and we enjoyed our stay. I would use vacation pros again but more than likely try a different unit.
Manager response Hi June - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Relaxing Vacation
A Traveler from Waycross, Georgia, United States, (Reviewed on 10 May 2011)
Very quiet and relaxing. Decor was beautiful. Convenient to shopping and tourist attractions. I would stay here again.
Manager response Hi Karen - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Traveler
A Traveler from Welland, ON, United States, (Reviewed on 18 Apr 2011)
We were totally surprised by the location of this condo. The view was spectacular and the beach as nice as they come. The condo was greeat and St Augustine is a beautiful spot. Would certainly return.
Manager response Hi Sue - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Island House 209A
Heidi B. from Marshall, MI, United States, (Reviewed on 15 Apr 2011)
Location was great (perfect view of the beach and ocean)- however, one warning - there are a LOT of stairs (not only in the condo itself(which I knew about), but more so on the outside property). There was no walkway to the beach over the dunes either. Under normal circumstances, this may not be a problem, but my mother just had a knee replaced and these two things made it especially hard on her. Finally, the carpets in the condo were pretty dirty. Midway through the week, the living room carpet was replaced with a cleaner rug, but the stairway carpeting definitely needed a cleaning! Also, there were some minor maintenance issues in the upstairs master bathroom.
Manager response Hi Heidi - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contracted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Island House A209
Nancy C. from Woodstock, Ontario, Canada, (Reviewed on 28 Mar 2011)
We have stayed here for a month for the last 3 years - a great location. Under Five Star Property Management, our reservation for the following year was noted even without a down payment - this year Vacation Pro asked for a non-refundable, fully paid advance which we considered a bit ridiculous so we may not be returning next year.
Manager response Hi Richard - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Island House A-209
A Traveler from Gainesville, Florida, United States, (Reviewed on 07 Feb 2011)
Great views and exceptional beach access with a couple of eating spots within walking distance.
Manager response Hi Daniel - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Wonderful beach front condo on Crescent Beach, FL
Steven W. from Gainesville, Florida, United States, (Reviewed on 03 Jan 2011)
This was our second stay at this particular unit. It has very nice updates and decorating, is very clean, has a fantastic Atlantic ocean view, and was very quiet during our visit over the New Year holiday. We hope to stay again, but it is a bit expensive, especially after the cleaning fee (now $125 - was $65), new insurance fee (~$40), and taxes are included. But a solid 4 out of five stars rating overall.
Manager response Hi Steve - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
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