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A Little Piece Of Paradise
Gerry C. from Mount Albert, ON, Canada, (Reviewed on 03 May 2012)
Upon our arrival there were several issues that needed to be addressed. We notified the office and the next day Patti came to see the unit. We can't thank Patti enough...everything was repaired by friendly, courteous maintenance staff and the broken sleeper sofa was replaced with a brand new one! Patti, you are a gem! The kitchen most definitely needs updating but it certainly didn't take away from our stay. A17 is in a great location close to the heated pool. The grounds are immaculate and beautifully groomed. We can't say enough about Ocean Village Club and Vacation Rental Pros. Our month with you was amazing!
Disappointed !
Maddy M. from Bradford Woods, PA, United States, (Reviewed on 03 Dec 2011)
The property itself was great. The location was great. However upon arriving we were told by the neighbors that for the two days we were staying there we would have to vacate from 8 to 5 each day because the building was being painted. They were painting the walkways so no one could get in or out of their rental property. We could get no one to give us an answer as to when EXACTLY we had to be out or could get back in. It seemed like no one even knew the painting was going on to the extent that it was.Everyone played clueless but I doubt they really were. We found the workers to be very kind and cooperative and understanding. It wasn't their fault that we had not been notified of the extent of the project.
Eventually we did get a return of $50 on our rental fee. We were told we had received too good a deal to begin with....what was with that? They made the deal...not us. Otherwise we like the property and the amenities that were offered. We would probably return to Ocean Village Condo. However our dog is so old and has trouble walking too far so we would try for a unit closer to the beach. Manager response Hi Maddy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the exterior building project issues. This is very usual. I apologize again. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
We enjoyed our stay at Ocean Village Club A17!!
Bernice F. from Danville, IL, United States, (Reviewed on 05 Sep 2011)
We were surprised that some paper products and cleaning products were there already to give us a start. The unit was very clean except the front of the refrigerator that was dirty--otherwise, everything was great. The collection of DVD's and VCR movies
was nice to have--we took advantage of that and beach towels that were there were helpful to have. It was really nice to have a ground floor unit. We would definitely recommend this unit to others. Manager response Hi Bernice - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Enjoyed the time away from work.
A Traveler from locust Grove, Georgia, United States, (Reviewed on 18 Jul 2011)
Manager response Hi Ted - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
R&R at Ocean Village Club A17
Ashley S. from Ocoee, FL, United States, (Reviewed on 01 Jun 2011)
My only notes for improvement were the door was very hard to lock and unlock, the key was very hard to turn and the toilet clogged on the last day. Other than those 2 little things the stay was great and I had a wonderful time. I would defintely use OVC and VRPros again.
Manager response Hi Ashley - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
A Little Piece Of Paradise
Gerry C. from Mount Albert, ON, Canada, (Reviewed on 03 May 2012)
Upon our arrival there were several issues that needed to be addressed. We notified the office and the next day Patti came to see the unit. We can't thank Patti enough...everything was repaired by friendly, courteous maintenance staff and the broken sleeper sofa was replaced with a brand new one! Patti, you are a gem! The kitchen most definitely needs updating but it certainly didn't take away from our stay. A17 is in a great location close to the heated pool. The grounds are immaculate and beautifully groomed. We can't say enough about Ocean Village Club and Vacation Rental Pros. Our month with you was amazing!
Disappointed !
Maddy M. from Bradford Woods, PA, United States, (Reviewed on 03 Dec 2011)
The property itself was great. The location was great. However upon arriving we were told by the neighbors that for the two days we were staying there we would have to vacate from 8 to 5 each day because the building was being painted. They were painting the walkways so no one could get in or out of their rental property. We could get no one to give us an answer as to when EXACTLY we had to be out or could get back in. It seemed like no one even knew the painting was going on to the extent that it was.Everyone played clueless but I doubt they really were. We found the workers to be very kind and cooperative and understanding. It wasn't their fault that we had not been notified of the extent of the project.
Eventually we did get a return of $50 on our rental fee. We were told we had received too good a deal to begin with....what was with that? They made the deal...not us. Otherwise we like the property and the amenities that were offered. We would probably return to Ocean Village Condo. However our dog is so old and has trouble walking too far so we would try for a unit closer to the beach. Manager response Hi Maddy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the exterior building project issues. This is very usual. I apologize again. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
We enjoyed our stay at Ocean Village Club A17!!
Bernice F. from Danville, IL, United States, (Reviewed on 05 Sep 2011)
We were surprised that some paper products and cleaning products were there already to give us a start. The unit was very clean except the front of the refrigerator that was dirty--otherwise, everything was great. The collection of DVD's and VCR movies
was nice to have--we took advantage of that and beach towels that were there were helpful to have. It was really nice to have a ground floor unit. We would definitely recommend this unit to others. Manager response Hi Bernice - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Enjoyed the time away from work.
A Traveler from locust Grove, Georgia, United States, (Reviewed on 18 Jul 2011)
Manager response Hi Ted - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
R&R at Ocean Village Club A17
Ashley S. from Ocoee, FL, United States, (Reviewed on 01 Jun 2011)
My only notes for improvement were the door was very hard to lock and unlock, the key was very hard to turn and the toilet clogged on the last day. Other than those 2 little things the stay was great and I had a wonderful time. I would defintely use OVC and VRPros again.
Manager response Hi Ashley - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the maintenance issues. I have already contacted my property manager to get these fixed. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
BEACH ACCESS
A Traveler from North Port, FL, United States, (Reviewed on 10 May 2011)
You should really put a sign up that you can not take alcoholic beverages or glass bottles to the beach. We did not know you could drink on the beach and got a citation.
Manager response Hi David - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I am sorry about the citation you received. There is a sign at the entrance to the beach. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by JACQUES B.
JACQUES B. from Granby,Québec, Canada, United States, (Reviewed on 20 Apr 2011)
Avons fait un agréable séjour dans ce coquet petit condo .Y avons séjourné 3 semaines.Magnifique plage , cependant c`était un peu loin pour s`y rendre 5-10 mi. de marche .
In a word , we did enjoy St-Augustine and St-Augustine Beach Manager response Hi Jacques - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Our 'Magnificent Adventure'
Chris L. from Newman, IL, United States, (Reviewed on 03 Apr 2011)
To the owner and those lovely people in Vacation Rental Pros: Property offered absolutely everything you could wish for on a vacation! People were wonderful! My puppy and I had the most fantastic first vacation. Thank you for allowing us to stay. We will be back for positive! What a perfect cottage-feel -- we absolutely adored your condo! ! ! !
Manager response Hi Chris - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Our first month long rental
A Traveler from Plymoth, MI, United States, (Reviewed on 01 Feb 2011)
Vacation pros made it easy to rent a condo for the month. We loved St. Augustine and found a lot to see and do everyday. The unit was clean and comfortable and came well equipped, even with movies and books. Internet access and a small library was in the community house. Other guest we meet were friendly. The pools were large and clean, the beach was beautiful. The condo is an easy day trip to Kennedy Space Center and we are so glad we went.
Manager response Hi Bob - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Nice place.Just get a little closer to the beach. So you wount have to take your car if you are carrying any thing beach chair etc.Place was quiet and cleanenough. I
A Traveler from Stamford, CT, United States, (Reviewed on 19 Dec 2010)
I think the city could leave a few port a potties every half a mile at least this time of year,for the walkers and other visitors
Manager response Hi Patrick - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. We do manage 400 properties including several that are ocean front. I will personally email you a discount for this. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Pam L.
Pam L. from Chippewa Lake, OH, United States, (Reviewed on 11 Oct 2010)
The condo was very nice, I would of liked it better if I had more of a view of the ocean. The property was very well kept up and very nice. The beach was beautiful and private. The location was very nice it was, centrally located. overall very nice place and I would recommend it to anyone.
Manager response Hi Pam - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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