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Christmas stay
Nancy H. from Jacksonville, FL, United States, (Reviewed on 28 Dec 2011)
I was disappointed that this was not actually a beach front property. We had to go out the door, around thru the sand river and then to the ocean. The river behind the house is completely gone, leaving only sand and the ocean in front is blocked with enormous stones that cannot be climbed. That said, you can get to the ocean around the bend. The bedroom are small and the twin bedded room is bunk beds and the room is minute. We enjoyed the fireplace and the kitchen was well furnished. Place was not very well dusted, but we did enjoy our stay regardless, although we will look for a different property for next year.
Manager response Hi Nancy - Thank you for taking the time to share this information with us. As we discuss on the web site, the beach and river at Summer Haven are constantly changing. The river is now a huge sand bar with access to the beach. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Susan S.
Susan S. from Okanawa, FL, United States, (Reviewed on 28 Jun 2011)
Manager response Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Another great week at the Lodge
Judy B. from Fort Pierce, Florida, United States, (Reviewed on 20 Jun 2011)
This was our second time staying at the Lodge. Love the location. Some days you have the whole beach to yourselves. Love the charm of the Lodge, however it is not for everyone. The house is very old so you have to expect some quirks. Found it to be cleaner this year than last, however there was a problem with mice this year. The property manager was excellent. Any complaints we had he was right there to correct them. The furnishings in the Lodge are nearing their end and are a little shabby. I think if they would just freshen up the interior furnishings it would be an awesome place to stay. Definitely would go back.
Manager response Hi Judy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I am glad Jim and the cleaning crew were responsive and improved. I apologize for the mouse issue. We have taken appropriate steps to catch the critter. We are in communication with the owner of the property and upgrades will occur in the Fall. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very nice place to stay
A Traveler from Fitzgerald, Georgia, United States, (Reviewed on 20 Jun 2011)
This home made a wonderful vacation. The beach was a private beach so there was us and maybe 3-5 other families on the beach. It was very easy to get to town to eat or to get some more groceries. The only negative thing about this house is that the beach is imediatly across the street, but you cant get to it because of the massive rocks that seperate you. But it is a very short walk (less than 50 steps) to get to the beach. This wasnt a big deal except for that my mother had a hurt knee and the path down to the beach is a bit steep for someone with a hurt knee so she had to spend most of the vacatin at the house. But really the beach itself was worth the short walk. Beautiful beach, nice home, and a wonderful vacation all together.
Manager response Hi Joseph - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Charming Piece of Old Florida
Mark S. from Jekyll Island, GA, United States, (Reviewed on 24 May 2011)
The old Lodge was the character we were looking for. Steeped in history and reminiscent of old Florida living.
We can see that the Lodge would not be for everyone, but we found it charming. Sorry to see the river is no longer flowing in the back yard. This must break the owners hearts. The over all location is great for spending time at the beach with friends and family. Manager response Hi Mark - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. Yes, the river is now one very large sand bar which makes it very easy to get to the beach! You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Christmas stay
Nancy H. from Jacksonville, FL, United States, (Reviewed on 28 Dec 2011)
I was disappointed that this was not actually a beach front property. We had to go out the door, around thru the sand river and then to the ocean. The river behind the house is completely gone, leaving only sand and the ocean in front is blocked with enormous stones that cannot be climbed. That said, you can get to the ocean around the bend. The bedroom are small and the twin bedded room is bunk beds and the room is minute. We enjoyed the fireplace and the kitchen was well furnished. Place was not very well dusted, but we did enjoy our stay regardless, although we will look for a different property for next year.
Manager response Hi Nancy - Thank you for taking the time to share this information with us. As we discuss on the web site, the beach and river at Summer Haven are constantly changing. The river is now a huge sand bar with access to the beach. We appreciate the feedback, and we hope that you will consider renting from us again next time. I'd like to offer you a coupon good for 10% off your next stay. Just enter the coupon code rebook10 when you reserve your rental! Thank you again for your comments. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Susan S.
Susan S. from Okanawa, FL, United States, (Reviewed on 28 Jun 2011)
Manager response Hi Susan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Another great week at the Lodge
Judy B. from Fort Pierce, Florida, United States, (Reviewed on 20 Jun 2011)
This was our second time staying at the Lodge. Love the location. Some days you have the whole beach to yourselves. Love the charm of the Lodge, however it is not for everyone. The house is very old so you have to expect some quirks. Found it to be cleaner this year than last, however there was a problem with mice this year. The property manager was excellent. Any complaints we had he was right there to correct them. The furnishings in the Lodge are nearing their end and are a little shabby. I think if they would just freshen up the interior furnishings it would be an awesome place to stay. Definitely would go back.
Manager response Hi Judy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I am glad Jim and the cleaning crew were responsive and improved. I apologize for the mouse issue. We have taken appropriate steps to catch the critter. We are in communication with the owner of the property and upgrades will occur in the Fall. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Very nice place to stay
A Traveler from Fitzgerald, Georgia, United States, (Reviewed on 20 Jun 2011)
This home made a wonderful vacation. The beach was a private beach so there was us and maybe 3-5 other families on the beach. It was very easy to get to town to eat or to get some more groceries. The only negative thing about this house is that the beach is imediatly across the street, but you cant get to it because of the massive rocks that seperate you. But it is a very short walk (less than 50 steps) to get to the beach. This wasnt a big deal except for that my mother had a hurt knee and the path down to the beach is a bit steep for someone with a hurt knee so she had to spend most of the vacatin at the house. But really the beach itself was worth the short walk. Beautiful beach, nice home, and a wonderful vacation all together.
Manager response Hi Joseph - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Charming Piece of Old Florida
Mark S. from Jekyll Island, GA, United States, (Reviewed on 24 May 2011)
The old Lodge was the character we were looking for. Steeped in history and reminiscent of old Florida living.
We can see that the Lodge would not be for everyone, but we found it charming. Sorry to see the river is no longer flowing in the back yard. This must break the owners hearts. The over all location is great for spending time at the beach with friends and family. Manager response Hi Mark - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. Yes, the river is now one very large sand bar which makes it very easy to get to the beach! You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Morgan J.
Morgan J. from Douglasville, Georgia, United States, (Reviewed on 17 Jan 2011)
Hot water can be a problem with 7 people!! Disappointed no water behind residence as pictured! Great location
Manager response Hi Morgan - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I am glad you did not have any issues!!! You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Wonderful house and could not ask for a better location. Had a terrific time.
David & Vicky T. from Kannapolis, North Carolina, United States, (Reviewed on 06 Dec 2010)
Well kept for a 100+ year old house. Due to allergies with family members, wish the vents and ceiling fans had less dust. Overall it was great and would love to return.
Manager response Hi David - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904.385 3888, Vacation Rental Pros, 6233 A1a South, St. Augustine, FL 32080
Review by Mark K.
Mark K. from Old Hickory, Tennessee, United States, (Reviewed on 20 Oct 2010)
We loved the home and the location. I would like to say though, that contrary to the information provided, there is no grocery store within a mile or two. When you have been on the road for 10 hours, looking for a grocery store that is a mile or two away is somewhat frustrating. Also, a heads up on the water would have been great...we killed a load of whites, turning them a lovely shade of rust.
Manager response Hi Mark - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. I apologize for the incorrect information on the grocery store. There is one that is 6 miles away. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
A Dream Come True!
Judy B. from Fort Pierce, Florida, United States, (Reviewed on 20 Sep 2010)
The first thing out of my Gandsons' mouth when he saw the wide expanse of beach behind the Lodge was, "This is like a dream come true." It turned out that the whole week was a dream come true. We loved the casualness and homey feel of the Lodge. No worries if a little sand was tracked in. There were 10 of us and the Lodge accomodated us quite well. There is as much living space outside as in. The location could not be better. Beautiful beach that you have almost to yourself. Felt like we had our own private beach. We spent as much time in the river as we did in the ocean. Everyone, from the youngest to the oldest had a great time.
Can't wait to go back!! Manager response Hi Judy - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
History at the Beach
James W. from Charlotte, North Carolina, United States, (Reviewed on 20 Sep 2010)
What a wonderful place for a family vacation. After hearing about our stay last year, everyone in the family wanted to come this year. A real feeling of old Florida history. After the nor'easter two years ago that formed the new inlet, the river is different every year, and every day during our stay. Can't wait to see what it looks like next year. We'll be back - the whole family.
Manager response Hi James - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
Review by Greg D.
Greg D. from Atlantic Beach, FL, United States, (Reviewed on 12 Jul 2010)
Manager response Hi Greg - I just received your feedback and wanted to personally thank you for taking the time to fill out our survey. It is our goal to provide a wonderful vacation experience. You and your family are welcome back any time. I want to offer you a coupon good for 10% off your next stay. You can go online to our web site and book using coupon code = rebook10 Just type in .... rebook10 Thank you again. Steve Milo, 904 246 8181
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